Best Groove Help Desk alternatives: apps like Groove Help Desk

8+ similar apps compared and reviewed

3.9 avg rating
8 free apps
Updated October 2026

Looking for something like Groove Help Desk? We've analyzed 8+ similar apps to help you find the best alternative. Each app is compared by ratings, features, and real user reviews, so you can make the right choice.

Top Alternatives to Groove Help Desk

3.3(16 ratings)
Free
Groove+ screenshot 1
Groove+ screenshot 2
Groove+ screenshot 3

This app helps sales professionals prepare for meetings, track deal progress, and update Salesforce data in real-time. It offers voice-to-text note-taking and seamless integration with Salesforce for managing accounts, contacts, and opportunities.

4.5(6 ratings)
Free
BoldDesk screenshot 1
BoldDesk screenshot 2
BoldDesk screenshot 3
BoldDesk screenshot 4
BoldDesk screenshot 5
BoldDesk screenshot 6

This cloud-based help desk software helps manage customer support activities. Organize requests, collaborate with customers and teammates, and automate tasks to enhance the customer experience. The mobile app offers a versatile ticketing system with features like email-to-ticket conversion and SLA management.

More apps like Groove Help Desk

4
Help Scout
Help Scout
Help Scout
Support customers on the go
Free

Manage customer support requests efficiently from your mobile device. This app allows you to access mailboxes, handle conversations, and reply to customers with saved responses. Stay connected with your team and improve customer relationships on the go.

Access all mailboxesHandle assigned conversationsReply with saved replies
💼 Business
(326)
freemium
5
Richpanel
Richpanel
Richpanel
by Richpanel Inc.
Free

Manage customer conversations from multiple channels like Facebook, Instagram, email, and live chat in one place. Reply faster with templates, view customer and order data, and collaborate with your team to resolve issues efficiently.

Multichannel inboxMacros and templatesQuick ticket gestures
💼 Business
(5)
free
6
Genuity Help Desk
Genuity Help Desk
Genuity Help Desk
Business/Productivity
Free

Manage customer support requests on the go. This app allows you to consolidate inquiries from various sources and respond efficiently from your mobile device, ensuring user satisfaction.

Mobile help desk managementAggregate questions from multiple channelsRespond to inquiries easily
💼 Business
(8)
free
7
HappyFox Help Desk 2.0
HappyFox Help Desk 2.0
HappyFox Help Desk 2.0
#1 Help Desk 5 Years in a Row
Free

Manage customer support tickets and access your knowledge base on the go. This platform allows for quick ticket updates, private notes for collaboration, and performance tracking. It's designed for businesses needing efficient customer service tools.

Mobile ticket accessTicket filtering by category/statusView ticket details and history
💼 Business
(22)
free
8
C12
C12
C12
by The C12 Group LLC
Free

Stay connected with your community through real-time notifications for prayer requests, comments, and resources. Receive reminders for meetings and tasks, and easily access shared videos and documents.

Real-time push notificationsCommunity interaction alertsMonthly curriculum resource availability
💼 Business
(4)
free