No shows
Drivers have a tendency to not show up and the wait times are usually incorrect. If it says 30 minutes, be prepared to wait 90. Customer service is nonexistent as well.
always on high demand
everytime i try to book a groove for the past 2 weeks it was always high demand and its never a groove for me so i have to walk theres no way its always booked up
Can even get a ride from yall your really irreverent
Sorry yall are not it
Needs alot improving
I moved down town 2 years ago not many places to shop & the buses has cut down I feel groove should take pll where they need to go rather that’s grocery shopping or going to restaurants it only goes to certain spots I feel it should take you where you want to go in the home downtown area I hope they make it like this soon and some the drivers nice & some so rude & mean they drop you off a block away don’t go inside the apartment when they see you have groceries I feel the service need alot improving & train some of the drivers or hire better drivers with great attitude
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I love groove first time riding 08/25 I’ll give them a 100/100
I love groove never been so happy in my life spending money on a ride very affordable
