Help Desk+
Customer and Project Support
About
Streamline customer and project support with this customizable app. Easily create service tickets, manage incidents, and collaborate with multiple users. Ideal for small businesses and organizations needing efficient teamwork and self-work management.
What's New in Help Desk+
26.40
June 5, 2026
App takes advantage of exciting new iOS capabilities to deliver faster and more responsive experience.
Subscription plans
Single User
Cloud based real time app
Developer apps
FAQ
What is Help Desk+ used for?
Help Desk+ is used to create service tickets, manage change requests, and handle incidents on the go. It facilitates teamwork and self-work for project incidents and customer support services.
Is Help Desk+ free to use?
The app is free to download and use, with in-app purchases available for subscription plans. These plans offer tiered access for single users or groups of users.
What are the subscription options for Help Desk+?
Help Desk+ offers monthly subscription plans including 'Single User' for $7.99, '3 Users' for $19.49, and '6 Users' for $34.99. All plans include a 7-day free trial.
Can I customize Help Desk+ reports?
Yes, Help Desk+ allows extensive customization of reports to match your brand needs, including fonts, header, footer, colors, and logo.
How does Help Desk+ handle security?
Security features include user management with roles and access monitoring, device authorization before use, and Face ID for fast and secure access.
Does Help Desk+ support multiple locations or departments?
Yes, the 'Branches' feature allows mid-size businesses to separate operations by store, location, or department for efficient management.
How often is Help Desk+ updated?
The latest version is 26.30, and the app was last updated on April 30, 2026, indicating regular updates to improve functionality and reliability.
What devices are compatible with Help Desk+?
Help Desk+ is compatible with Mac, iPhone, iPad, and iPod devices, making it accessible across Apple's ecosystem.
