Best apps like Help Desk+

7+ similar apps compared and reviewed

3.8 avg rating
7 free apps
Updated September 2026

Looking for something like Help Desk+? We've analyzed 7+ similar apps to help you find the best alternative. Each app is compared by ratings, features, and real user reviews, so you can make the right choice.

Top Alternatives to Help Desk+

HappyFox Help Desk 2.0#1

HappyFox Help Desk 2.0 by HappyFox Inc

#1 Help Desk 5 Years in a Row
Editor's Choice
💼 Business
3.0(22 ratings)
Free
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Manage customer support tickets and access your knowledge base on the go. This platform allows for quick ticket updates, private notes for collaboration, and performance tracking. It's designed for businesses needing efficient customer service tools.

Spiceworks Help Desk#2

Spiceworks Help Desk by Spiceworks, Inc.

Manage your Cloud Help Desk
Strong Contender
💼 Business
1.8😞(60 ratings)
Free
Spiceworks Help Desk screenshot 1
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Manage your IT help desk tickets and users on the go. This app provides IT professionals with the tools to respond to, create, and manage trouble tickets from their mobile devices. Stay informed with real-time notifications for ticket updates.

What We Love

  • 👍 Functional for quick ticket creation
  • 👍 Getting tickets on the go is nice
  • 👍 Decent overall app
  • 👍 Alerting is pretty great

Room to Improve

  • 🐛 Constantly logging out
  • 🐛 App crashes frequently
  • 🐛 Notifications lead to 404 errors
  • 🐛 Unable to send replies/comments
  • 🐛 Ads are intrusive
  • 🐛 No Google SSO support
  • 🐛 No iPad support
  • 🐛 App feels abandoned
  • 🐛 Sync issues with tickets
  • 🐛 Repeated notifications
  • 🐛 Poor search functionality
  • 🐛 Subscription without new features
  • 🐛 Inconsistent performance
  • 🐛 Clunky ticket update menu
  • 🐛 Errors when closing tickets
  • 🐛 Not great for managing tickets
3.5😞(197 ratings)
Free
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Streamline your field service business with a comprehensive mobile solution. Manage scheduling, create estimates and invoices, and communicate with customers and staff seamlessly. Work offline and sync automatically when a connection is restored.

What We Love

  • 👍 User-friendly interface and easy navigation
  • 💼 Comprehensive features for estimates and invoicing
  • 📱 Good mobile app functionality for field work
  • 💳 Easy payment processing and credit card acceptance
  • 🎯 Effective scheduling and job management
  • 🤝 Responsive and helpful customer support team
  • 📊 Useful for tracking leads and customer history
  • ⚙️ Customizable features to hide unused options

Room to Improve

  • 🐌 Extremely slow app performance and loading times
  • 🐛 Frequent crashes and glitches
  • 🔄 Poor syncing between mobile app and web version
  • 📱 Not optimized for iPhone X/XS and newer screen sizes
  • 🔐 Location tracking concerns and privacy issues
  • 💾 Data loss and unsaved information problems
  • 🔋 Rapid battery drain
  • ⚠️ Compatibility issues with iOS updates
  • 🖼️ Cannot upload PDFs from mobile app
  • ✍️ Signature capture issues on newer iOS versions
  • 🔌 Requires constant app restarts to function
  • 📲 Limited landscape mode support for iPad

More apps like Help Desk+

4
ServiceDesk Plus | On-premises
ServiceDesk Plus | On-premises
ServiceDesk Plus | On-premises
On-premises service desk app
Free

Access IT and enterprise service management capabilities on the go. Employees can find answers and get services, while technicians can manage requests, approvals, and tasks for various departments like IT, HR, and finance.

Manage requests, approvals, and tasksCreate and resolve ticketsAdd attachments and work logs
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5
Zoho Desk
Zoho Desk
Zoho Desk
Customer Service Software
Free

This mobile help desk software provides a flexible ticketing system to manage customer service on the go. It offers features like ticket prioritization, contextual information, team collaboration, and real-time notifications to ensure efficient customer support.

Mobile ticketing systemTicket prioritizationContextual ticket information
💼 Business
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free with in-app purchases
6
Freshdesk
Freshdesk
Freshdesk
by FRESHWORKS TECHNOLOGIES PRIVATE LIMITED
Free

Manage customer support inquiries from multiple channels directly from your mobile device. Prioritize tickets, assign agents, and automate routine tasks to ensure prompt and efficient customer service. Stay updated with real-time notifications.

Manage tickets from email, phone, chat, and social mediaPrioritize and assign tickets to agentsAutomate routine tasks with scenarios
💼 Business
(3K)
freemium
7
ServiceDesk Plus | Cloud
ServiceDesk Plus | Cloud
ServiceDesk Plus | Cloud
Your pocket-sized service desk
Free

Manage IT and business service requests, tasks, and approvals from anywhere. Features intuitive ticketing, real-time dashboards, and an AI-powered assistant to enhance service delivery across departments like IT, HR, and finance.

Request managementTask managementApproval management
💼 Business
(215)
free with in-app purchases