This platform empowers restaurant teams to enhance service efficiency and boost bookings. It offers tools for managing reservations, walk-ins, waitlists, and guest communication, all while providing insights into shift performance.
What We Love
- 👍 Good for hosting
- 👍 Intuitive and easy to use
- 👍 Efficient for seating plan
- 👍 Reasonably priced
- 👍 Good account management
- 👍 True partner to the industry
- 👍 Listens to feedback
Room to Improve
- 🐛 Poor app design and optimization
- 🐛 App keeps crashing
- 🐛 Unusable app
- 🐛 Outdated technology
- 🐛 Inferior reservation software
- 🐛 Technologically behind
- 🐛 No web control over tables
- 🐛 No Android app
- 🐛 Updates take hours to push
- 🐛 Full of bugs
- 🐛 Not practical
- 🐛 Nightmare for restaurants
- 🐛 Nightmare for patrons
- 🐛 Expensive platform
- 🐛 Needs help
- 🐛 Constant updates
- 🐛 Poor quality
- 🐛 Drags and not user-friendly
- 🐛 More downs than ups
- 🐛 Useless app
- 🐛 App won't open
- 🐛 Consistent bug
- 🐛 New update not good
- 🐛 Glitches
- 🐛 Not showing reservation history
- 🐛 Not following through with basic operations
- 🐛 Unusable
- 🐛 500 errors
- 🐛 Support nowhere to be found
- 🐛 Last update giving issues
- 🐛 Guest history bug
- 🐛 Reservations disappear
- 🐛 Always a problem
- 🐛 Knocks out constantly
- 🐛 Programmers should be ashamed
- 🐛 App won't load on iPad
- 🐛 Bad update
- 🐛 Can't access tables
- 🐛 Outdated view
- 🐛 Vertical orientation gone
- 🐛 Bad for restaurants with iPad stands
- 🐛 Guest search is the worst
- 🐛 CS outsourced and unhelpful
- 🐛 New update doesn't allow seeing all tables
- 🐛 Abruptly fails
- 🐛 Shocking App
- 🐛 Doesn't let you add tables
- 🐛 Doesn't take card payments
- 🐛 Support is poor
- 🐛 Customers complain about sign up/password
- 🐛 Sales staff horrible
- 🐛 Pushy sales staff
- 🐛 Won't allow exit from contract
- 🐛 Works half the time
- 🐛 Misses features OpenTable has
- 🐛 Horrible experience
- 🐛 Sales and tech staff zero assistance
- 🐛 Hard to use
- 🐛 Hard to train on
- 🐛 Locked into contract
- 🐛 So many issues & glitches
- 🐛 Nothing else works well
- 🐛 Last update keeps quitting
- 🐛 New update sees daily crashes
- 🐛 Major issues
- 🐛 Can't sit walk-in tables
- 🐛 Never works
- 🐛 Frustrating
- 🐛 Terrible platform
- 🐛 Makes sitting guests more difficult
- 🐛 Essential components won't load
- 🐛 Can't assign sections to servers
- 🐛 Works half the time
- 🐛 Lock timeout fail ID
- 🐛 Mediocre
- 🐛 Inefficient guest search
- 🐛 Doesn't work
- 🐛 Doesn't refresh automatically
- 🐛 Not up to speed in design
- 🐛 Freezes a lot
