Unexpected Charge and Unclear Subscription Terms
I’m very disappointed with this experience. The app did not clearly communicate that I was signing up for a paid subscription or that I would be charged $53.11 after the free trial. I was not expecting this charge, and I would not have agreed to it had the subscription terms and pricing been clearly presented to me.
I contacted the app’s support team, but they directed me to Apple to request a refund. Unfortunately, my refund requests were denied twice.
I believe subscription prices and automatic charges should be clearly disclosed so customers can make informed decisions. A free trial should not leave customers surprised by a significant charge just a few days later.
I hope the developers improve the way they communicate subscription terms and pricing so other customers do not have the same experience. Please make your subscription terms clear and transparent before charging your customers.
I contacted the app’s support team, but they directed me to Apple to request a refund. Unfortunately, my refund requests were denied twice.
I believe subscription prices and automatic charges should be clearly disclosed so customers can make informed decisions. A free trial should not leave customers surprised by a significant charge just a few days later.
I hope the developers improve the way they communicate subscription terms and pricing so other customers do not have the same experience. Please make your subscription terms clear and transparent before charging your customers.
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MMaaryaangel
Comprei a versão paga mas ainda tem propaganda
Paguei o acesso por um ano e o app está no modo grátis, cheio de propagandas. O desenvolvedor não tem nenhum canal de comunicação.
WOWanley’s o
Siempre ha sido buena opción
Llevo años haciendo ayuno intermitente y siempre termino usando esta app. Es muy buen y completa. Usó de medidas, seguimientos, agua, pasos, sueño. Adicional informa sobre en qué proceso se va del ayuno, eso me ayuda como razonar que es bueno seguir con el ayuno y no interrumpirlo con alguna comida que se me antoje.
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JSJazmin de los Santos
beautiful and useful
i’ve been using this app for close to a year this november and it’s truly been a helpful little resource towards accountability and self-discipline; i absolutely adore the seasonal challenges and all the possibilities there are for keeping a great register of your intake. wish there was a way to link to both Apple Health and Hevy the lifting app. otherwise so grateful to be using this wonderful app for this long
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Ttonestone99
Trash
Absolutely trash app that got worse! I’ve never had so many ad’s in my entire life. I get spammed sexualized clothing ad’s so much that I cannot even just open the app and check my progress. when I try to click out of it only to immediately be directed to buy whatever is being advertised and the app gets stuck in the ad. I get supporting the developers but this is absolutely a burden to use and definitely NOT WORTH IT.
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Cchrisfromaz
