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(KeyMobile)

(KeyMobile)

Convenient & Reliable Banking

307 ratings
102 reviews
📊 Productivity
💰 Finance
Free

Details

Released
January 31, 2018
Updated
September 16, 2026

Features

Developer

Keystone Banking
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About

Manage your finances conveniently with this app, offering secure banking services, fund transfers, bill payments, and investment opportunities. Access account details, block cards, and utilize self-service options for a personalized banking experience.

✓Account and card management
✓Fund transfers (local and international)
✓Bill payments (airtime, data, cable, utility)
✓Loan requests
✓Investment booking
✓Self-service options (transaction limits, PIN reset)
✓Facial and fingerprint authentication
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What users say about (KeyMobile)

Reviews of (KeyMobile) are mostly negative: the Finance app is rated 3.1/5 from 307 App Store ratings. What users like most: excellent app, fast and smooth. Top complaints: frequent crashes, unreliable transactions. Summarized from real user reviews.

Positive things

  • 👍Excellent app
  • 🚀Fast and smooth
  • 🔒Secure banking

Negative things

  • 🐛Frequent crashes
  • 🐛Unreliable transactions
  • 🐛Buggy and unpredictable
  • 🕰️Slow and unresponsive
  • 🤔Poor customer service
  • 🤯Frustrating user experience
See all reviews

What's New in (KeyMobile)

6.0.3

September 16, 2026

Users can now type full DAO codes and CSCS numbers

User reviews

Most RecentHighest RatedLowest Rated

Incompetent customer service

My account was compromised recently, mind you I had to active cards, bank app was uninstalled until recently. My account was wiped clean and after I tried reaching out to their customer care team, they ended the call after I mentioned my name. I am very confident the leak didn’t happen on my end as I am well aware of the dangers, my account has been compromised and I’m not getting the help I desperately need.
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TTruthtellerregime

What the hell

This new update has been terrible and has been tormenting my mental health
DDino_sir

Bad bad bad

This application is bad I can’t even reset my password
EEtimbuk127

Op

App not working after updating why now, I was asked uninstall, and reinstall for over 28 days now?
OAOp agi

Davo Ricchy

Nice bank
DRDavo Ricchy
See 97 more reviews

Developer apps

Keystone Bank mToken
Keystone Bank mToken

by Keystone Banking

💰 Finance

(15)

Free
See developer apps

User experience

🐞

Reported Bugs

5 issues

Unable to login or access account

Bug

Transactions failing or not reflecting

Bug

App crashing or freezing frequently

Bug

Compatibility issues with newer devices

Bug

Incorrect account balances or transaction records

Bug
✨

Requested Features

5 requests

Add support for more payment platforms

Feature

Improve transaction history and statements

Feature

Provide better error messaging and troubleshooting

Feature

Streamline login and authentication process

Feature

Enhance app stability and performance

Feature

FAQ

What can I do with the KeyMobile app?

The KeyMobile app allows you to manage your accounts, view card details, block lost or stolen cards, transfer funds locally and internationally, pay bills such as airtime, data, cable, and utilities. You can also request loans, book investment opportunities, and utilize self-service options like setting transaction limits and resetting your PIN.

How do I register for the KeyMobile app?

New users can register by downloading and installing the app, then clicking on 'Register'. You will need to provide your BVN, account number, select a verification option, enter the last six digits of your card, and the SMS OTP sent to your phone. Finally, create a preferred username and password.

Is the KeyMobile app free to use?

The app itself is free to download and use. While the description doesn't explicitly detail in-app purchase costs, it implies that certain services or features might incur charges, which is common for financial transactions like international transfers or loan processing.

What are the login options for existing users?

Existing users can log in using their username and password. For enhanced security and convenience, the app also supports facial recognition and fingerprint authentication for a seamless login experience.

How can I get help if I have an issue with the app?

For any inquiries, requests, or dispute management, you can contact the bank through their provided details. This includes their physical address, email (Contactcentre@keystonebankng.com), and phone numbers (014485742, 0700 2000 3000, or 070 4600 4000).