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(KeyMobile)

(KeyMobile)

Convenient & Reliable Banking

281 ratings
91 reviews
With Ads
📊 Productivity
💰 Finance
Free
With Ads

Details

  • Released
  • Updated
  • January 31, 2018
  • May 20, 2026

Features

Developer

Keystone bank Limited
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About

Manage your finances conveniently with this app, offering secure banking services, fund transfers, bill payments, and investment opportunities. Access account details, block cards, and utilize self-service options for a personalized banking experience.

✓Account and card management
✓Fund transfers (local and international)
✓Bill payments (airtime, data, cable, utility)
✓Loan requests
✓Investment booking
✓Self-service options (transaction limits, PIN reset)
✓Facial and fingerprint authentication
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What users say

Summarized from real user reviews of (KeyMobile). Based on 281 reviews and a 3.1/5 average, it highlights the 3 positives and 6 negatives reviewers mention most about this Finance app.

Positive things

  • 👍Excellent app
  • 🚀Fast and smooth
  • 🔒Secure banking

Negative things

  • 🐛Frequent crashes
  • 🐛Unreliable transactions
  • 🐛Buggy and unpredictable
  • 🕰️Slow and unresponsive
  • 🤔Poor customer service
  • 🤯Frustrating user experience
See all reviews

What's New in (KeyMobile)

5.1.24

May 20, 2026

- Improved security features. -NQR Fix: Resolved scanning and payment. - Account Opening Flow: Added Terms & Conditions and improved OTP-to-email delivery. - Request Card: Fixed missing card product display. - Card activation - OTP to Email: New enhancement for improved authentication reliability. - Google policy update

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User reviews

Most RecentHighest RatedLowest Rated

I will rate the app 0

U can’t transfer successfully using this app .
KingDee OmoOloreKingDee OmoOlore

Frustration App

This app stresses any user with unnecessary long procedures and still fail to give successful transaction. Either it tells you error occurred or fails to connect.
I spent days trying to make a single transaction.
Once I withdraw all my money, I don’t think I will ever use it again.
Uchenna mUchenna m

Excellent

Excellent
@ Jessica@ Jessica

The bank app is bad

Very bad not even deserve a star
Adeyemi07Adeyemi07

What’s all this nonsense

Can’t even check my own transaction details and they removed my money countless of times like you guys are thief’s and that’s not doing anything about it
Nonsense customer serviceNonsense customer service
See 86 more reviews

Developer apps

Keystone Bank mToken
Keystone Bank mToken

by Keystone bank Limited

💰 Finance

(13)

Free
See developer apps

User experience

🐞

Reported Bugs

5 issues

Unable to login or access account

Bug

Transactions failing or not reflecting

Bug

App crashing or freezing frequently

Bug

Compatibility issues with newer devices

Bug

Incorrect account balances or transaction records

Bug
✨

Requested Features

5 requests

Add support for more payment platforms

Feature

Improve transaction history and statements

Feature

Provide better error messaging and troubleshooting

Feature

Streamline login and authentication process

Feature

Enhance app stability and performance

Feature

FAQ

What can I do with the KeyMobile app?

The KeyMobile app allows you to manage your accounts, view card details, block lost or stolen cards, transfer funds locally and internationally, pay bills such as airtime, data, cable, and utilities. You can also request loans, book investment opportunities, and utilize self-service options like setting transaction limits and resetting your PIN.

How do I register for the KeyMobile app?

New users can register by downloading and installing the app, then clicking on 'Register'. You will need to provide your BVN, account number, select a verification option, enter the last six digits of your card, and the SMS OTP sent to your phone. Finally, create a preferred username and password.

Is the KeyMobile app free to use?

The app itself is free to download and use. While the description doesn't explicitly detail in-app purchase costs, it implies that certain services or features might incur charges, which is common for financial transactions like international transfers or loan processing.

What are the login options for existing users?

Existing users can log in using their username and password. For enhanced security and convenience, the app also supports facial recognition and fingerprint authentication for a seamless login experience.

How can I get help if I have an issue with the app?

For any inquiries, requests, or dispute management, you can contact the bank through their provided details. This includes their physical address, email (Contactcentre@keystonebankng.com), and phone numbers (014485742, 0700 2000 3000, or 070 4600 4000).