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LiveChat - Support & Sell

LiveChat - Support & Sell

Customer service chat

110 ratings
54 reviews
🔧 Utilities
💼 Business
Free

Details

  • Released
  • Updated
  • May 15, 2020
  • July 18, 2026

Developer

Text, Inc
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iphone
ipad
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About

This platform provides customer service and sales tools for businesses. It enables real-time support, lead qualification, and efficient ticket management on the go. Enhance customer experience and boost sales with instant responses and automated engagement.

✓Real-time customer support
✓Incoming message sneak peek
✓Ready-to-go responses
✓Multi-channel support
✓File sharing
✓Automated greetings and routing
✓Built-in ticketing system
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What's New in LiveChat

2.43.0

July 18, 2026

A new batch of improvements is here! What’s new: Significantly improved Archives performance for a faster, smoother browsing experience. A redesigned chat tagging experience that’s quicker and easier to use. A new push notification for Shopify users, letting you know when a sale is made through chat.

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User reviews

Most RecentHighest RatedLowest Rated

Great Live Chat App

Amazing App. The user interface is so clean and easy to use. Easily embeds on website, allows me to me mobile anywhere anytime and answer live chats from any device
JayGray95JayGray95

SEVERAL YEARS NOW !

Happy - super stable and useful for communication with enquisative customers
Perry TaitPerry Tait

after update cant save the picture

after update cant save the picture
didinongdidinong

Important feature removed

The customer In chat notification has been removed from this app. Who thought this was a feature we didn’t need? But we do need an alert for every new customer that comes to the website?? Please add the notification back. That is the whole purpose of the app… to interact with people in the chat, but now there is not a notification of this instance.
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OleskoolmomOleskoolmom

gak support

Ini ios terbaru live chat bug terus 10 menit sekali, chat jadi seperti sedang gunakan opsi developer, chat loncat sendiri, tolong segera di benarkan untuk user iphone, kami tidak nyaman
fcahesturfcahestur
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Developer apps

Chat: Talk With Companies
Chat: Talk With Companies

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📊 Productivity

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FAQ

What does LiveChat do?

LiveChat is a customer service platform designed to help businesses support their customers and drive sales. It offers real-time chat capabilities, allowing businesses to answer customer questions instantly, qualify leads, and manage support tickets efficiently from any device.

What are the key features of LiveChat?

Key features include real-time customer support with message sneak peeks, ready-to-go responses for faster replies, multi-channel support, file sharing, and in-app notifications. It also offers automated greetings, chat routing, and a built-in ticketing system for managing complex cases.

How does LiveChat help with sales?

The platform helps close more sales by enabling businesses to collect and qualify leads directly through chat. It allows engagement with prospective customers on the website and supports them throughout their buying journey, aiming to improve customer experience and increase sales opportunities.

Is LiveChat available on mobile devices?

Yes, LiveChat offers a mobile app that allows users to provide customer support and manage interactions anytime, anywhere. The mobile app is designed to work seamlessly, even on poor internet connections, ensuring continuous customer engagement.

How does LiveChat help cut costs?

LiveChat helps cut costs by improving agent productivity and allowing support for multiple visitors simultaneously. This means businesses can scale their customer service effectively without necessarily increasing headcount, leading to more efficient operations and higher customer satisfaction.