Appalling
Forced to change from Halifax for no reason whatsoever and not cannot verify payments. Don’t force me to move onto a new app if it isn’t properly integrated and tested. What amateurs are they allowing to work on these mergers?
Managing account
The major development for personal accounts is the breakdown of all types of expenditure that enables a careful budgeting which is vital to deal with inflation and energy driven price rises .
Lloyd’s
Great bank easy to use app
Worst banking ever
I am deaf they wont give me a SMS option to transfer balance!!!
I LoveYouMartinField❤️✌🏼
ThankYou To hiim Sinceeceely
Cards don’t work in China
Get a card that works in China Halifax does not even though they say it does
Good but could be better
I think the app is great- however the lack of the ability to add a reference or title to transfers between my own accounts lets it down.
Peace
Excellent bank
Phone calls
Passed from pillar to post. I spent almost 2 hours on the phone to be told a pack of lies. Might as well close all my accounts if they won’t let me spend my own money. Absolutely ridiculous and disgusting behaviour telling lies.
Terrible app
I am a new customer due to Halifax banking merging with Lloyds. I wish this wasn’t the case, the mobile banking app is absolutely awful, I cannot even open it due to the fact every time I try it just shuts down straight away. I have never had problems with Halifax and really wish that Lloyds would have these problems resolved before absorbing Halifax. Very unprofessional on their part. The whole process from setting up the new account with Lloyds has just been more complex than is necessary.
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Miss
Megana
App authentication
Does not work more times than it works
6 STARS BANK
Mannnnn, the whole user interface, the rewards and incentives you get, the refer a friend scheme, makes me wanna rate 6 stars if possible.
I love it so much. Everything is easy to do.
Use this bank app, so good
I love it so much. Everything is easy to do.
Use this bank app, so good
Failed to transfer my Halifax details over correctly
‘Encouraged’ to transfer from the Halifax app across to the Lloyds one. All looked ok to start with until I clicked the list of payees I could make one off payments to, and there was nothing there! Couldn’t go back to the Halifax one to get the details, as soon as you agree to transfer to the Lloyds one, the Halifax one is disabled. Surely it shouldn’t be difficult to get a simple thing like this right, but Lloyds managed to screw it up. Incompetent clowns
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From Halifax
Very poor unable to set up standing orders or see existing standing orders. Unable to access 24/7 chat. Just tells me there’s an error .
Good features, bad visuals
One of the better banking apps for viewing transactions and finding details for your account. There’s clearly a big sales push - lots of stuff about other types of accounts.
Shame the design and colours are clunky. Too much white space and the font is really difficult to read, especially the numbers.
Shame the design and colours are clunky. Too much white space and the font is really difficult to read, especially the numbers.
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Reference notes for transfers within own and shared accounts
When I send money to my other accounts within Lloyds/ Halifax, can you add a line so we can give it a reference as sometimes we can’t remember why we transferred money. Especially joint accounts. Just like when we send money to external people
Loyds mobile banking
Did not want to go over to mobile banking thought it would be complicated and I would struggle but I find it very good
Not happy
I don’t find this app as easy to use
Unbelievable high scores!
I think your ineffective bot has faked this high score for you. I am new lloyds switching from the Halifax. In less than 24 hours I have seen 10 different “it’s not working” messages on different functions. Your messanger bot is inflexible and even when I get a human the first person failed to answer my question (about linking an external account to my credit card to make payments). It is ludicrous that you dont have a “contacts” button on the “home page”. I have wasted ages just trying to relocate messages. Which the bot “finished” even when my enquiry was unresolved. Then I have to fight with it to get a human involved again. At the very least you need to put clear contact info nearer the front of this app. It can only get better.
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