Lloyds Mobile Banking User Reviews

Customer Experience

Positive experience62.9% of reviews
Neutral5.7% of reviews
Negative experience31.4% of reviews

~ Based on 3,071 written reviews from the US App Store.

What users say

Is Lloyds Mobile Banking Safe?

Lloyds Mobile Banking appears safe based on user ratings. AppsHunter Safety Score for Lloyds Mobile Banking is 98/100.

This assessment is based on 20,304 user ratings, with an App Store average of 4.9/5.

Safety Analysis

97.3% of ratings point to a safe experience
1.3% of ratings suggest some concerns
1.4% of ratings point to a risky experience

~ Based on 20,304 App Store ratings for Lloyds Mobile Banking.

Is Lloyds Mobile Banking Legit?

Lloyds Mobile Banking appears to be a legitimate app. AppsHunter Legitimacy Score for Lloyds Mobile Banking is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Safety with Lloyds Bank

I really like the way Lloyd’s takes good care of the customers especially any form of transactions. Thank you

Response from developer

Hi there. Thank you for your feedback and for the 5-star rating. I'm pleased to hear that you feel Lloyds Bank takes good care of its customers and that you value the security and support provided when making transactions. Feedback like yours is greatly appreciated,. Thank you again for taking the time to leave your review. I appreciate your support and hope the app continues to meet your banking needs. Thanks Anisa

Great app. No dark mode app icon. (Can a dev see this and reply)

The Lloyds online banking is almost perfect it just doesn’t have a tab to approve payments and you have to rely on a pop up. I think a payment approval tab needs to be added and also there isn’t a dark mode app icon. Can someone please add a dark mode iOS app icon and the payment approval tab please.
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Quality services

Llodys is always there by my side in difficult times. Great services

Nobody likes change

This app feels like a cheap knock off from the Halifax app. The switch should have been the other way around. I’ve been a Halifax account holder for over 20 years, I will now look for another bank.

2.5 million reviews can’t be wrong

Halifax to Lloyds should be seamless. It isn’t straight forward on an iPhone as half the text is off screen. Does not accept former Halifax username and password. So much so I’m looking for a good move deal at another bank. 40 plus years and three mortgages, goodbye.

Slow

Very slow to open compared to other apps, then when it does 9/10 times I get an advert that is irrelevant to me

Account number will change also please??

Please tell me account change, when we switch halifax to Lloyds bank

Lloyds app

Good app

Mrs lister

Love Llyoydds staff and app are mint wouldn’t bank with anyone else ⭐️

Love you 🥰

Love u 🥰

Transfer not working!

So I’m being made to transfer to the Lloyds app but I’m going round in circles! Logging into Halifax, then clicking to start the process, which then takes me to Lloyds, which then makes me log into Halifax to verify my account and I’m back on the original page getting nowhere!!

Poor performance

If the battery on your phone is low, the app simply won’t open. Pretty poor.

Ann Coward

It’s just a bit slow opening the app to get to my account.

New App

Loving the new App 😊

Great

It’s great but I wanted to swap my phone an the phone says it’s not compatible with the app that is the only real problem I have

Great on iPhone not on IPad

5 stars on the iPhone, works flawlessly. On the iPad you have to enter a security number when you are called. Unfortunately, iPhones screens out the security call, so you have to wait for a password to be sent through the post, making the app unusable for a week.
***update*** I received a temporary password three days later, so up and running sooner than I thought. App now works fine on the iPad, so I’ve given an extra star. I think there should have been other options to get the temporary password though.
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Clunky

As a Halifax customer I was surprised they decided to ditch the brand for the toxic Lloyds name. Regardless I moved to the new app as requested - was it ‘exactly the same just a new brand’ - no it wasn’t. It’s clunky, slow and a horrible experience

Banking app

This app is great and easy to use

Perfect banking

The bank that gives you everything

Changeover

I thought the change from Halifax to Lloyds would be difficult for me being a pensioner but I went into Trowbridge branch and they sorted it out for me and I am happy that the account is easy for me to keep an eye on and yeah all is great