Marriott Bonvoy User Reviews

What users say

Top reviews

Disappointed

Disappointed with points allowed to book allowed for free night on annual renewal. Was not able to select desired hotel in Savannah.

Easy App to navigate

I enjoy all in pricing and ease of use.

Love it

❤️❤️

The Bonvoy app is awesome

I have booked many stays at the different hotels in the Marriott chain. They all have been excellent. The app has been a great resource and time saver.

Bonvoy

Bon matin, Bonjour et Bonne nuit.

Love Marriot, especially courtyard

We love staying at Marriott, the rooms are spotless, and I love the feather pillows, it’s always nice to come back to after a long day

Sophistication

The best stay in west palm beach

Review

Besides from your “designated ambassador call center rep, the app is always easy to use.

Why on earth am I getting a push notification that Coca Cola is available in Marriot locations

This is not the behavior of a serious app and hoping this was a mistake. Don’t take advantage of push notification permissions for cheap ads. Especially one where push notifications can’t be disabled without limiting functionality. Extremely disappointed with this cheap money grab.

Genial

Loundry kichen everything ❤️🍾🎊🎈♥️

App says no internet connection

But I’m using my connection to write this review. Your app doesn’t work.

Great Hands On Work

The Marriott Bonvoy app is an excellent tool that gives me fingertip speed and accuracy when planning and booking vacations. I can quickly compare hotels, redeem points, and secure reservations in just a few taps, which makes organizing trips easier and more efficient. With everything in one place—reservations, rewards, and stay details—it has become my preferred way to manage travel.
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Why bother with an app that does nothing?

No matter what state I visit, I go through the check in on the Marriott app before arrival, but a mobile key is never available and I always have to check in at the front desk. I love waiting 20+ minutes to check into a room I’ve already checked into on a worthless app. At this point I think its only purpose is scraping data so I’ll just delete it and stick with Hilton hotels where this is never an issue.
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Love Marriott bonvoy

Its amazing

10 years

For 10 years, I’ve been staying at Marriott and every single property. They go out of their way to make the best experience as possible.

Employees

Love the way they handle any issues

Best app love it

Really love & enjoy the app, its so great, dont change anything, love marriott

First Visit

We were very impressed with our stay at the Moxy Sydney Airport. The room was well appointed and what struck me most was the compact fold up table table and 2 luggage racks hanging off wooden pegs on the wall. Breakfast was amazing and the staff were very attentive and willingness to help.

Missing points and night counts

Constantly have to follow up on night counts and points after each stay. Not impressed.

Marriott Hotel Renaissance Center

Horrible! Check in is at 4:00. Room not available until 7:30 pm and not the room that I requested. Would not recommend this hotel to anyone. Marriott should pull their name from this property.