Why does it need full access to my calendar?
We used to be able to let this app « add events only » and it worked fine. A while back the app asked for full access to the calendar to be able to continue doing this. This is unacceptable and is probably only to collect private information that they have no business collecting. Very disappointing and completely inappropriate.
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Love
So great to have all my classes in CT and NYC organized in one spot!
Horrible app to set up payment
I’ve never had a good experience with this app! Terrible in navigation experience in finding and booking classes. Unable to proceed with payments. stripe integration was a nightmare. I got asked for payment verification 3x at least! Why can’t it be seamless and be done in one go???!!! Terrible
Endless Bugs
I have used mindbody since at least 2020. It is easy to find studios but it’s become harder to book them.
It seems every other day there is a glitch that forces people to create new accounts despite having accounts or not allowing them to signup ahead of time, view reviews, or class details. What is the point of an app meant to help you reserve a spot ahead of time when it is consistently having bugs that disallow that option. It makes it a very pointless app. The studios I attend can sign me up for the classes I want ahead of time in person and since this app is consistently glitching I will move to that method.
I also work at a studio using the Mindbody Business platform and we are making plans to leave this company as it constantly creates malfunctions for our clients and an overall dissatisfactory experience for everyone involved with little care, feedback, or action to fix from the Mindbody team.
It seems every other day there is a glitch that forces people to create new accounts despite having accounts or not allowing them to signup ahead of time, view reviews, or class details. What is the point of an app meant to help you reserve a spot ahead of time when it is consistently having bugs that disallow that option. It makes it a very pointless app. The studios I attend can sign me up for the classes I want ahead of time in person and since this app is consistently glitching I will move to that method.
I also work at a studio using the Mindbody Business platform and we are making plans to leave this company as it constantly creates malfunctions for our clients and an overall dissatisfactory experience for everyone involved with little care, feedback, or action to fix from the Mindbody team.
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Exceptional
I can’t say enough about Lacon Fitness and Tan. The staff, members and facility is beyond my expectations!
