Monese User Reviews

Customer Experience

Positive experience18.6% of reviews
Neutral1.9% of reviews
Negative experience79.5% of reviews

~ Based on 365 written reviews from the US App Store.

Is Monese Safe?

Monese - A banking alternative appears safe based on user ratings. AppsHunter Safety Score for Monese is 94/100.

This assessment is based on 2,401 user ratings, with an App Store average of 4.7/5.

Safety Analysis

92.8% of ratings point to a safe experience
1.7% of ratings suggest some concerns
5.5% of ratings point to a risky experience

~ Based on 2,401 App Store ratings for Monese.

Is Monese Legit?

Monese - A banking alternative appears to be a legitimate app. AppsHunter Legitimacy Score for Monese is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Mr

Fleecing unwitting customers with transaction charges & fees is a total put off. Monese is profiteering too much.

Sai

Hi my account was blocked. My money inside . More than 48 hours. They did not respond . I submit all documents. I need emergency.no calling option .i put the mail but did not respond. Very bad experience

Ronaldo C

One of the best when it comes to fast transactions plus there’s no additional fees

Never using this account again

Very bad bank

This app is RUBBISH

This app is completely ridiculous because all the time they have a problem with transfers.
This app is useless!!!

Worst

Worst bank ever why do you have to pay fee when someone sent me money

Great app

Fantastic app one of the best

BE CARFULL

Do not download this application, it charges you for each transfer you make and when you receive money (I have proof) UK bank and apart from that the payments always take more than half an hour to fall to any bank, my recommendation is that they do not use it, only in transfer last month they charged me £30 pounds
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LOST MONEY

I wrote to them three weeks ago because they decided to close the savings pockets, but the money in them wasn't transferred to my account. I’ve been waiting for a response for three weeks, and the money is nowhere to be found. Be very careful with this bank.

Very confusing experience

Tried to open an account as a UK resident but got blocked on ybe verification step. Received an email that it’s impossible. Awesome, thanks 🤡

Charges to send money

Would not recommend for students

Overly high transaction charges

Your charges for transfers are very high and unreasonable

Very good

Very good

I WILL CHANGE THIS BACK TO 5* WHEN I CAN ACCESS THE APP

Keeps popping up with a message “We’re having trouble connecting”. I have tried absolutely everything including contacting the support team and all I get is an automated message from AI over and over and then told that I will be passed to a colleague to not even speak to a human.

Fees

Why will a bank be charging me whenever am sending money or receiving money

Not available

I have tried for 2 days to login and it keeps saying we can not connect. I have done all the checks and still not working. I pay for this service I expect to be able to use it

Rubbish

Being charged to add money in to your account is a joke

Money grabbers

It’s costs 99p to receive money and £1.29 to send money each time. Stupid.

Update?

I cannot access my account. the 4.1 version won’t load up.

Easy to use.

I’ve had an account with Monese from day one. I’ve only ever encountered one issue, but that was resolved accordingly. It’s super easy to use, and the monthly fees as low! Great overhaul bank