MyADT

MyADT

Manage your account

90K ratings
53 reviews

Archived App

This is an archived listing of the app previously available on the App Store.

Although the app is no longer distributed by Apple, you can still view its description, screenshots, version history, ratings, and metadata for reference.

Details

  • Released
  • Updated
  • April 17, 2014
  • November 11, 2021
MyADT screenshot #1 for iPhone
MyADT screenshot #2 for iPhone
MyADT screenshot #3 for iPhone
MyADT screenshot #4 for iPhone
MyADT screenshot #5 for iPhone
MyADT screenshot #6 for iPhone
MyADT screenshot #7 for iPhone
iphone
ipad
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About

Manage your smart home security account remotely with interactive crime maps, bill payment options, and updates on new products. Stay connected to your home security and smart home technology from anywhere.

Interactive Crime Maps
Bill Pay
EasyPay Enrollment
New Product Updates
Account Management Tools
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What users say

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What's New in MyADT

3.5.0

November 11, 2021

Bug fixes and Performance improvements.

User reviews

Worst business ever

I don’t recommend ADT to nobody they are scam artist tell you have no contract turn it in if you don’t need it then turn around and say you signed a contract and you’re stuck unless you break contract to pay $400 wow I don’t even know how it’s legal to tell people no contract and advertise no contract on the commercials which is why we called them and then tell you oh no you signed a contract if you break it is $400 so unless somebody plans on keeping this forever I would recommend not using them in their 24 hour monitoring is garbage their cameras are garbage they don’t even see 2 feet in front of them you have to literally be waving your arms in front of the camera for it to even work I acted like I was breaking in my window it caught nothing on camera it’s a scam and trash I recommend any other security services than ADT everybody beware make sure you know what you’re signing even if they say no contract there is. And when you tell them to stop taking payment out of your bank they don’t you will have to change your bank card. This is the worst business out there and to do this to people on a fixed income adt should be ashamed of themselves smh garbage people
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Response from developer

Hello. We are so sorry for this negative experience. Please reach out to us at 1-800-238-2727 so we can help address these concerns with the camera or arrange for a service tech if needed. Thank you.

Worst business ever

I don’t recommend ADT to nobody they are scam artist tell you have no contract turn it in if you don’t need it then turn around and say you signed a contract and you’re stuck unless you break contract to pay $400 wow I don’t even know how it’s legal to tell people no contract and advertise no contract on the commercials which is why we called them and then tell you oh no you signed a contract if you break it is $400 so unless somebody plans on keeping this forever I would recommend not using them in their 24 hour monitoring is garbage their cameras are garbage they don’t even see 2 feet in front of them you have to literally be waving your arms in front of the camera for it to even work I acted like I was breaking in my window it caught nothing on camera it’s a scam and trash I recommend any other security services than ADT everybody beware make sure you know what you’re signing even if they say no contract there is
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Response from developer

Hello. We are so sorry for this negative experience. Please reach out to us at 1-800-238-2727 so we can help address these concerns with the camera or arrange for a service tech if needed. Thank you.

ADT

My name is Andrea I’ve only had ADT for three weeks and I love it. I love the system I had to Foss alarms. The operator that called me was very nice. We was able to figure it out and get down to the bottom of it. You guys are the best home security ever, I think God for blessing all of you. Good job everyone you are well appreciate it. I continue to keep everybody at ADT in my prayers. God bless and thanks again so very much from Ms. Andrea 😁😁😁😁😁😁😁😁😁😁🙏🏽🙏🏽🙏🏽🙏🏽🙏🏽🙏🏽🙏🏽🙌🏽🙌🏽🙌🏽🙌🏽🙌🏽🙌🏽🙌🏽🙌🏽💕
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Response from developer

Thank you so much Andrea for your 5 star rating and review! We're so happy to hear that you love the system!

Login error

The app is giving me authorization error when i try to login from my iPad despite having the correct email and password. However when I used the MyADT app on my phone I have no issues.

What is going on with the IPad version of MyADT.

Login Isn’t Working

It’s so frustrating! I’m trying to pay a bill and keep getting an error message when I try to login. The app will let me change my password but continues to tell me that my login information is incorrect. Furthermore, I can’t pay online because of the “authorization error” that keeps popping up there. Ya’ll need to get it together.
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Developer apps

User experience

🐞

Reported Bugs

3 issues

Login issues on iPad

Bug

Billing errors and unauthorized charges

Bug

Connectivity problems with cameras and sensors

Bug

Requested Features

3 requests

Perimeter disarm feature

Feature

Improved multi-location management

Feature

Confirmation of payment acceptance

Feature

FAQ

What does the MyADT app do?

The MyADT app allows you to manage your ADT smart home security account from anywhere. It provides features like interactive crime maps, bill payment options, and updates on new smart home products and features.

What are the key features of the MyADT app?

Key features include interactive crime maps to view local crime activity, bill payment functionality, EasyPay enrollment for automated payments, and a 'What's New' section to stay informed about new products and features.

Is the MyADT app free to use?

The app itself is free to download and use. However, registration requires an active ADT monitoring subscription. There are no in-app purchases or ads mentioned.

Who is the target audience for the MyADT app?

The app is designed for individuals who have an active ADT monitoring subscription and want to conveniently manage their account, view security information, and stay updated on smart home technology.

What are some common use cases for the MyADT app?

Common use cases include paying your ADT bill on the go, checking local crime statistics using the interactive crime maps, enrolling in automatic bill payments, and learning about the latest smart home security devices and features offered by ADT.