Daily Log Out
I don’t know what has happened since the latest update but I’m logged out daily. Not why this is necessary but it’s to the point I don’t really want to use the app
Does not display properly
Having tried to contact Solar provider and inverter provider, no action on app not displaying home and grid use. Always told someone will get back to you- they never do 5 phone calls later.
Gives me the data I want
The app provides me with the data I want to monitor the generation from each of my 40 panels and historic data for the system to be able to monitor month by month and year by year.
That is all I want and need.
So ⭐️⭐️⭐️⭐️⭐️
That is all I want and need.
So ⭐️⭐️⭐️⭐️⭐️
Excellent solar monitoring
I have 2 residential solar systems, one with battery storage. With mySolarEdge I can monitor both devices to the smallest detail, like real time electric production and consumption. I highly recommend mySolarEdge to all solar users.
More interaction
App does not have enough interactivity in the different screens. It should show me the production of my individual panels but it doesn’t.
Mixed product
Fairly decent product let down by poor server support and irritating authentication on IOS which means a password is required every few days.
Great Information
With a complete SE ecosystem the app provides a great view of what is occurring with easy access to adjust settings according to conditions. However with dynamic ToU it doesn’t understand 1/2 hour billing or negative rates so needs intervention to maximise them.
Beware
This company is deceptive and practice fraud. They pitch that you don’t have to pay for the panels because they are included in the government program. The only bill you will have is your electric. Brandon Willams is a snake skin salesman. Four months after installation I started receiving a bill from Sungage for $175 a month. I immediately contacted Brandon Williams the SSS and he said not to worry about that because his company Ready Every Second Solar pays for it thru the government incentive programs. After three months of receiving continuous bills from Sungage I called them. Sungage informed me I have a loan with them for 35k for 30yrs. Brandon Williams used an auto signature and signed loan documents in my name. He also made an account in my name with Experian I can’t even access. I have since retained an attorney for retribution.
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Keeps getting worse
Since last update the battery menu and export/import options are randomly disappearing from the app making it impossible to change settings . Log in with password still required every few attempts. Appa used to get better with updates, not worse.
Solar Edge system
My solar edge system doesn’t work since it was installed I have 2 years and more than 10 visits. Solar panels 8 do not produce when electricity goes off there are occasions the system doesn’t turn on. And if it’s a weekend there is no technical support. My parents had unfortunately the same system and they are worse they have periods of 4 months without the system and still have to pay. This is a scam
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Is it just me
All I get is the wheel of death and then I close and reload and all I get is a message that the servers cannot be reached and I should check my internet connection. It’s not an installer issue. I have gone down that route already
They have “improved” their way to a broke app
The app used to work. Now it’s garbage. It keeps logging you out, then it won’t let you sign in again, it keeps cancelling FaceID, then makes you go thru a flawed login process, and then up FaceID again. Why? Literally the only app I have that does this kind of nonsense.
Now to data. It is never right. I have 2 inverters, and 100% of the time it will be missing data from one or the other. One of them it only seems to fetch data once every 3 days.
I’m just so tired of these people that constantly update their apps and just end up breaking them.
Now to data. It is never right. I have 2 inverters, and 100% of the time it will be missing data from one or the other. One of them it only seems to fetch data once every 3 days.
I’m just so tired of these people that constantly update their apps and just end up breaking them.
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Terrible monitoring
I have had my system 10 years now and have never been notified when my system is down. Solar Edge does not monitor your system at all. Terrible experience! If I could give it a zero rating I would!
Problème gestion excédent solaire
Problème récurrent sur la gestion de l’excédent solaire vers un chauffe-eau. Interface illisible également.
Can’t see what you are producing each day anymore.
I used to be able to click on each day of the week and see what was produced each day of each week from the chart. Why was that removed? That was my go to option and now it has been removed. Please put that option back.
Worst ev chargers and app
Customer service is nonexistent in terms of reply call. You’ll need to go through the solar company that installed your equipment that went out of business. Setting up is absolutely the worst. Overpriced! If I had known this before, I would never had chosen or come near solaredge. A waste of money.
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Logging out
Logging me out few times a week 🤷♂️
good when it works and not so much
The app has a circular error - for example it is not recognizing my account details. When I have tried the chat bot, it says I need to speak with a live agent, but since it does not recognize my account details, it is unable to connect me with a live agent. It is extremely unhelpful and frustrating. The reset password function also does not work.
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Widgets uitbreiden
Het zou misschien wel handig zijn om een direct overzicht te hebben als widget met productie, batterij percentage, huidig verbruik en wat naar het net wordt verzonden
Autolog off daily
The app is logging me off every second day, disabled biometrics and requires passwords. Aside the annoyance this is below. Urrwnt security standards. Can this be fixed? Also trying to get to Dev support goes to a 404 page. Well done
