Mytrip.com - Your Next Flight appears to be a legitimate app. The AppsHunter Legitimacy Score for Mytrip.com is 100 out of 100 points across 7 verification signals from App Store and developer data.

Mytrip.com User Reviews

Name: Mytrip.com - Your Next Flight
Rating: 4.7 (4073 reviews)

Mytrip.com - Your Next Flight

E-TRAVEL S.A.

✈️ Travel

Customer Experience

Positive experience16.0% of reviews

Neutral3.2% of reviews

Negative experience80.8% of reviews

~ Based on 885 written reviews from the US App Store.

What users say

Summarized from real user reviews of Mytrip.com. Based on 4.1K reviews and a 4.7/5 average, it highlights the 2 positives and 45 negatives reviewers mention most about this Travel app.

Positive things

🌟Fantastic site
👍Good quick service

Negative things

🚫Worst experience
🚫Very poor customer service
🚫No trust in this company
🚫SCAMMERS
🚫Lousy Customer Service
🚫Clunky, poor UI and limited functionality
🚫DON'T USE!!
🚫Never again
🚫Based out of Florida, Customer service outsourced
🚫Lack of credibility
🚫Don't get deceived by fair prices
🚫Terrible experience
🚫Unsatisfactory sevice & extremely unprofessional
🚫DO NOT USE
🚫fraud company
🚫Very Disappointing
🚫To avoid
🚫Dishonesty
🚫Dud app
🚫Never ever use
🚫Worst
🚫Scammers!
🚫Bad service
🚫FRAUD_FAKE TRAVELCOMPANY
🚫Bad experience
🚫Terrible
🚫Impossible to contact support in case of flights cancellations
🚫Non existent customer support
🚫Keep away
🚫Caution No customer support
🚫No customer service beware
🚫Scam: Fake tickets
🚫Almost got stranded in Oregon
🚫Do not book ever! You will regret it
🚫Poor service and support
🚫App for theft and fraud on the customers
🚫Very poor service provided to customer
🚫Fraudulent
🚫Pure Scammers
🚫Half baked platform making money at others cost
🚫Useless app and worst company - practically a scam
🚫Horrible app
🚫Not real agency, no answer for support EVEN when they charge extra for online and phone support services with your booking
🚫Scammers!
🚫FRAUD_FAKE TRAVELCOMPANY

Is Mytrip.com Safe?

Mytrip.com - Your Next Flight appears safe based on user ratings. AppsHunter Safety Score for Mytrip.com is 94/100.

This assessment is based on 4,073 user ratings, with an App Store average of 4.7/5.

Safety Analysis

91.9% of ratings point to a safe experience

2.1% of ratings suggest some concerns

6.0% of ratings point to a risky experience

~ Based on 4,073 App Store ratings for Mytrip.com.

Is Mytrip.com Legit?

Mytrip.com - Your Next Flight appears to be a legitimate app. AppsHunter Legitimacy Score for Mytrip.com is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Terrible Customer Service – Avoid This App

Absolutely rubbish. I would never use this app again. When there is a problem with your flight, no one actually helps you or gives you a clear answer. Very disappointing customer service. I strongly recommend booking directly with the airline instead.

Ali Abdulmahadi

6 days ago

Very confusing

Didn’t give me the option that the airline would have given me when booking my flight. I could have booked my luggage a lot cheaper and easier if I had booked it directly with the airline. Not helpful at all when trying to book medical equipment to take on board. I think that this is probably down to the airline. Neither Mytrip.com or the airline were helpful. Ryanair and easyJet are so much more accommodating

glammar24

21 days ago

Good service

I was worried about my refund process, but Mytrip kept updating the information from Airline every step, and I could get full refund safely. Thanks for your care for customers.

Golden Leaflet

23 days ago

Response from developer

"Hi , Thank you for taking the time to share your thoughts with us! We’re thrilled to receive your feedback—your kind words motivate us to keep improving. Kind regards, Priyesh from My Trip"

Best Website

Best app website and best prices to book flights won’t book anywhere else after booking from mytrip.com
Thanks for making my trip so relaxing

Verma69

25 days ago

Response from developer

"Hi , Thank you for taking the time to share your thoughts with us! We’re thrilled to receive your feedback—your kind words motivate us to keep improving. Kind regards, Priyesh from My Trip"

Rubish

Just turn up to airport after booking. Been turn down. This is a scam.
Just be careful.
I will do everything possible to challenge you in court of law. I will never let gain my money easily.

Djakiss

a month ago

Incredible service

I was kind of hesitant to use my trip at first but they have been nothing but professional and helpful thank you for making my trip so easy!

Sharon timner

a month ago

Response from developer

"Hi , Thank you for taking the time to share your thoughts with us! We’re thrilled to receive your feedback—your kind words motivate us to keep improving. Kind regards, Priyesh from My trip"

Absolutely unacceptable refund experience

I have been waiting for my refund for OVER TWO YEARS, and this has become completely unacceptable. Every time I contact Mytrip, I get the same response: “Please wait 24–48 hours,” “your case has been escalated,” or “we need more time.”

I have waited days, weeks, months, and now YEARS. I contact customer service, they promise to review or prioritize my case, I wait longer than the time they give me, and when I come back, I get another excuse and another request to wait.

After more than two years, I still do not have my money. At this point, I don’t want another apology or another 24–48 hour promise. I want my refund.

This is by far one of the most frustrating customer-service experiences I have ever had. Customers should not have to chase a company for years to receive money that belongs to them.

I strongly recommend thinking twice before booking through Mytrip, especially if there is any possibility you may need a refund

Image noir

a month ago

Response from developer

"Hello We are sorry to hear about the experience you had with our app. Your willingness to share your experience is genuinely appreciated. We hope you’ll give us another chance in the future to provide the seamless and reliable experience you deserve. Kind regards, Priyesh from My Trip"

싼게 다가 아닙니다 속지마세요

제가 분명 일본여행을 예약하고 24시간이내에 환불하면 수수료가 없다해서 환불 요청을 했더니 무슨 지네 수수료만해도 비행기값이상이라 인심쓰는척 환불 안해준다며 배째는형식으로 답변이 옵니다 자꾸 이해합니다 기다려달라 이것만 반복하고 결국은 비행사 탓을 하는데 비행사에서는 24시간 이내 환불 요청을 하면 수수료없다는거를 증명 해줘도 지들은 모른다 항공사에 직접 연락해서 해결하라는 식입니다 진짜 눈뜨고 코베였네요 절대 스카이스캐너에서 가격싼것만 보지 마시고 돈을 조금 더 내더라도 네임드 있는 사이트를 추천합니다 다시는 이런 일이 발생하지 않았으면 하는 마음으로 리뷰를 남깁니다.이렇게 하다간 오래 못갑니다.대표님.

제미나이 쵝오

a month ago

Response from developer

안녕하세요. 저희 앱 이용 중 불편을 겪으셨다니 정말 안타깝고 죄송한 마음입니다. 소중한 경험을 공유해 주셔서 진심으로 감사드립니다. 고객님께서 마땅히 누리셔야 할 원활하고 안정적인 서비스를 제공해 드릴 수 있도록, 향후 다시 한번 기회를 주시기를 희망합니다. 감사합니다. My Trip의 Priyesh 드림

Overcharged and did not refund within time frame customer service told me. It’s been 5 business days

Receipt was $183 and they took $246 from my account

SophiaAnnie

a month ago

My trip great

Great app and and very helpful

Matmat251202

a month ago

Hala

Praktisch und günstig

layano2017

a month ago

Response from developer

Hallo, vielen Dank für Ihre Nachricht! Es freut uns sehr zu hören, dass Ihnen unsere App gefällt! Herzliche Grüße Priyesh von My Trip

대행사 마음대로 일정 변경

여행 일정 확정되고 이티켓도 받았는데 막상 공항에 도착하니 예약일자가 다음날로 되어있어 매우 당황했습니다 어플에서도 여행당일 일정이 나왔지만 공항 수속측에서 확인한 바 내일일정으로 잡혀있다고 안내받고 바로 대행사측 연락을 하였지만 해줄 수 있는게 없다는 답변을 받았습니다
진짜 두번다시는 이용하지 않겠습니다

해외대행사 사용금지

a month ago

Response from developer

Mytrip exelente

Happy

Con Dios nada es imposible

2 months ago

Mr

Not helpful don’t waste money here

Ghulam abbas88

2 months ago

Don’t

They catch you with cheap prices and then send you a million emails to try get you add stuff on. Which I did. I bought and paid for the “add-on” of checking in online. When the flights came around “online check in failed” you will need to check in at the airport, exactly what I paid to avoid. No way to get the money back, so definitely do not use. Not recommended

6calex

2 months ago

Don't book a flight with this company

Absolutely terrible experience with MyTrip. This has been one of the worst customer service experiences I have ever had. The refund process has been extremely frustrating, with poor communication, conflicting information, and endless delays. I even had to involve my bank and seek legal advice to try to resolve the issue.

Based on my experience, I found MyTrip to be unreliable, unprofessional, and very difficult to deal with. I would never book with this company again.

Do not ever book with this company. I cannot recommend MyTrip to anyone based on my experience.

Islam.M.A

2 months ago

Response from developer

Bad communication

Just book through the airlines directly. My trip will not help or communicate if a flight is rescheduled or canceled.

Peep_le_frog

2 months ago

유용한 여행 예약 어플

좋은 앱이네요 다들 예약 많이 해주시고 많관부

Jieun Baek

2 months ago

Response from developer

안녕하세요, 시간을 내어 소중한 의견을 공유해 주셔서 감사합니다! 보내주신 피드백을 받게 되어 정말 기쁩니다. 따뜻한 말씀은 저희가 계속해서 발전해 나가는 데 큰 원동력이 됩니다. 감사합니다. My trip의 Priyesh 드림

Großartig

Stets einfach zu buchen, danke

Traudinchen

2 months ago

Response from developer

Hallo, vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihre Meinung mitzuteilen! Wir freuen uns sehr über Ihr Feedback – Ihre netten Worte motivieren uns, uns stetig weiter zu verbessern. Herzliche Grüße Priyesh von My trip

Pay the extra money, don’t book with them

Horrible user interface. Impossible to find boarding pass. I wish I had not booked my flights with them. WOULD NOT TRUST THEM IN A FOREIGN COUNTRY AT ALL. Do not use this app ever.

@ metal_spaghetti