Don't book a flight with this company
Absolutely terrible experience with MyTrip. This has been one of the worst customer service experiences I have ever had. The refund process has been extremely frustrating, with poor communication, conflicting information, and endless delays. I even had to involve my bank and seek legal advice to try to resolve the issue.
Based on my experience, I found MyTrip to be unreliable, unprofessional, and very difficult to deal with. I would never book with this company again.
Do not ever book with this company. I cannot recommend MyTrip to anyone based on my experience.
Based on my experience, I found MyTrip to be unreliable, unprofessional, and very difficult to deal with. I would never book with this company again.
Do not ever book with this company. I cannot recommend MyTrip to anyone based on my experience.
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Response from developer
"Hello We are sorry to hear about the experience you had with our app. Your willingness to share your experience is genuinely appreciated. We hope you’ll give us another chance in the future to provide the seamless and reliable experience you deserve. Kind regards, Priyesh from My Trip"
Bad communication
Just book through the airlines directly. My trip will not help or communicate if a flight is rescheduled or canceled.
유용한 여행 예약 어플
좋은 앱이네요 다들 예약 많이 해주시고 많관부
Response from developer
안녕하세요, 시간을 내어 소중한 의견을 공유해 주셔서 감사합니다! 보내주신 피드백을 받게 되어 정말 기쁩니다. 따뜻한 말씀은 저희가 계속해서 발전해 나가는 데 큰 원동력이 됩니다. 감사합니다. My trip의 Priyesh 드림
Pay the extra money, don’t book with them
Horrible user interface. Impossible to find boarding pass. I wish I had not booked my flights with them. WOULD NOT TRUST THEM IN A FOREIGN COUNTRY AT ALL. Do not use this app ever.
Do NOT use
Terrible customer service ruined my honeymoon and left us stranded at foreign airport with no way home raised complaint and said would get refund but month later no sign of refund not replying to any emails
Super
Facile à utiliser clair net et précis c’est mon 3 voyages que j’achète sur cette plateforme 👍
À recommander pour les gens qui ont des doutes pour les payements sur internet
À recommander pour les gens qui ont des doutes pour les payements sur internet
Cheapest & Best Value Tickets!
Time and time again, my Trip.com comes up with the cheapest tickets and swift payment system using PayPal confirmation is fast and they give Good luggage weight more than others highly recommended I have purchased tickets from this website now several times in the past year for my family
환불규정이 무엇?
항공권 구매를 했는대 취소를 하고 다시할려고 환불요청을 했더니 수수료가 나와서 전체적으로 환불이 안된다고요?ㅋㅋㅋㅋㅋ
예매한날짜가 아직 3달이나 남았는대요?
상담원 스위덴 마가레츠씨ㅋㅋㅋㅋ옆에서 다른사람이랑 속닥속닥거리더니 그냥 전화를 끊어버리시네요?환불약관도 명확하게 기제한것도 아니고 배째라는식으로 말씀하시는게 이용고객을 조롱하는것도아니고 두고보세요 어떻게 나오는지ㅎㅎ
여러분 여기 사용하지마세요 당일구매하고 20분뒤 취소해도 수수료 어쩌고 하면서 15%이상 돈가져갑니다ㅋㅋㅋ
예매한날짜가 아직 3달이나 남았는대요?
상담원 스위덴 마가레츠씨ㅋㅋㅋㅋ옆에서 다른사람이랑 속닥속닥거리더니 그냥 전화를 끊어버리시네요?환불약관도 명확하게 기제한것도 아니고 배째라는식으로 말씀하시는게 이용고객을 조롱하는것도아니고 두고보세요 어떻게 나오는지ㅎㅎ
여러분 여기 사용하지마세요 당일구매하고 20분뒤 취소해도 수수료 어쩌고 하면서 15%이상 돈가져갑니다ㅋㅋㅋ
Response from developer
안녕하세요, 저희 앱 이용 중 불편을 겪으셨다는 소식을 접하고 유감스러운 마음을 전합니다. 소중한 경험을 공유해 주셔서 진심으로 감사드립니다. 고객님께서 마땅히 누리셔야 할 원활하고 안정적인 서비스를 제공해 드릴 수 있도록, 향후 다시 한번 기회를 주시기를 희망합니다. 감사합니다. My trip의 Priyesh 드림
Mr harvey
Good all round service as usuall
최악입니다
환불 안해주려고 시간 끌다가 다른 항공편 예약 못해서 손해 본 금액이 엄청 납니다 이런곳은 없어져야합니다
Response from developer
안녕하세요 저희 앱 이용에 불편을 드려 죄송합니다. 귀하의 소중한 의견에 진심으로 감사드립니다. 앞으로 더욱 원활하고 안정적인 서비스를 제공해 드릴 수 있도록 최선을 다하겠습니다. 감사합니다. My trip의 Priyesh 드림
Reschedule
I am wondering how could they get a good review with absolutely disgusting services. Dealing with reschedule and refund process treating you like a football kicking between agent and airline.
Contacted airline based on their statement, they has authorised agent to make changes on behalf of them, but claimed they cannot do it and unable to contact airline directly due to company policy. Absolutely ridiculous.
Avoid at all
Contacted airline based on their statement, they has authorised agent to make changes on behalf of them, but claimed they cannot do it and unable to contact airline directly due to company policy. Absolutely ridiculous.
Avoid at all
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Scammers! They stole 300$
It’s a bunch of scammers. They ask for documents that doesn’t exist to scam you. We proved to them with an embassy official email that the requested documents doesn’t exist but they kept insisting. They sole us 300$
Failure
They failed to process my refund. I have been waiting for more than 3 months.
Unprofessional and Ridiculous Service
By all means, avoid this provider. I strongly suggest to not fall into this trap site. When the airline make changes to your flight, you cannot see it in their site or app. Expect all your baggage allowance to be removed. If inconvenience and unprofessional service has name, then its mytrip.com. My baggage was removed when airline rescheduled my flight, I have been contacting these guys since 4 days. They are saying it will be resolved in a day or two, but the funny part is my flight is tomorrow within 24hours. What a joke this site is. No customer would have waited like me until last 24hours for this to be resolved. I learned my lesson in hard way. Writing this review so you don’t fall into this trap!
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Unprofessional and ridiculous service
By all means, I would suggest to avoid this app and their service. The problem is just not with their app, it’s with their service. If irresponsible and inconvenience has a name, then it’s mytrip.com. If airline changes your booking schedule, expect baggage and everything to be removed and you will be asked to pay each extra. Their app does not show any schedule changes made by airline. When the airline rescheduled my booking, they removed by baggage allowance, I contacted mytrip.com customer care team, I have been calling them sine 4 days. My flight is tomorrow and the customer support is saying they will resolve issue in a day or two. What a joke.
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Brilliant
Brilliant service
Excellent
Ótima
Check in
Why i didt get bording pass immediately after check in?
Very disappointing experience.
I contacted support regarding a flight that was already changed by the airline due to operational reasons, and I was clearly informed that I may be eligible for rebooking.
After waiting a very long time to reach a live agent, I was asked for all the details and assured that changes could be processed. However, I was later told that only the departure could be modified, and even that was not actually completed.
In the end, no changes were made at all, despite the time wasted and the initial promises given by the support team.
This is highly unprofessional handling of a clear case where the airline initiated the schedule change, and proper assistance should have been provided.
I do not recommend this service based on this experience.
After waiting a very long time to reach a live agent, I was asked for all the details and assured that changes could be processed. However, I was later told that only the departure could be modified, and even that was not actually completed.
In the end, no changes were made at all, despite the time wasted and the initial promises given by the support team.
This is highly unprofessional handling of a clear case where the airline initiated the schedule change, and proper assistance should have been provided.
I do not recommend this service based on this experience.
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Appalling customer service
I booked a flexible ticket however when I came to change the flight My trip have been a nightmare. First of all you have to get past the Chatbot which is entirely useless and get through to a human. When the Chatbot is finally does this you wait and wait finally you get a response which is a question the Chatbot has already asked, you respond and wait sometimes half an hour sometimes an hour another already answered question and so on and so on. But beware a moments in attention on your part or delay in answering and the chat is ended and you have to start the whole process again. You finally get to a commitment that we can’t resolve it now but rest assured we’ll get back to you in 24 hours. 48 hours later you still have heard nothing. I have been through this process six times and am no closer to having my flight changed. Avoid at all costs.
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