Constant issues
How to purchase?
Improving but below Average
The login experience breaks with every update and does not give much confidence how data is stored and handled by the app.
The functions are very very basic and the screens are not very intuitive. Terms and Conditions of products are stashed away and hard to read once you find them.
Response from developer
Hi Mbglobetrotter, Thank you for your feedback. We’re sorry to hear you had a less-than-ideal experience earlier. We’ve recently launched a completely redesigned app experience, and we’ve introduced several new features that make the app easier and more enjoyable to use. The issue you mentioned is also fixed. We’d love for you to try the app again and see the changes. If your experience has improved, we kindly invite you to consider updating your rating. Your support means a lot to us!
Password
Registration Problem
التطبيق لا يعمل مع IOS16
Needs further bug fixing & enhancements
Of course, once you're logged in, the tabs at the bottom are well fit except the "-s" in "Notifications" drops just below the rest of the word.
A nice to have feature would include the expiry date of term sukuk. And in the dashboard maybe a combo bar chart of what the year-on-year savings with profit looks like.
Apart from the above, I love the ease of use and dashboard functionality. Overall, great app.
Response from developer
Hello RRashed, we’re always happy to hear your feedback. We’ll take everything you’ve mentioned into consideration. However, we’ve already implemented the “Remember me” feature, plus you can use the Biometric feature to log in (if available on your phone). Thank you and have a save-tastic day!
ID&Password login error at flash sale
The login on the app stopped working
I received login error
Wrong user id or password
And when i request to forget password and after full successful rest password
Still the app giving same error message
Wrong ID or password
This is the worst time to fail testing your app , you need to raise your testing and assurance on the app development
Response from developer
• Hi Yogi, thank your for your feedback. We took it into consideration and have reduced the length of our splash screen loading time. Also, please ensure your internet connection speed is optimum.
تطبيق فاشل بمعنى الكلمه
Response from developer
مرحبا بو منصور , يؤسفنا سماع ذلك. لقد لبينا ندائكم, لذا يمكنك الآن الاستمتاع بتطبيقنا باللغتان المتوفرتان: العربية و الانجليزية.
Saver
Superb
Response from developer
Thank you mmuzzamil, we’re glad to hear that!
It does not proceed to the third sheet of registration as a new member
Response from developer
Hello Blur20, we have released a fully automated digital onboarding that will reduce and eliminate all these steps, so please update your app and this problem will be resolved. If not, please contact our call center. UAE: 600522279 or International: +971 4 384 8000
Best
Response from developer
Thank you obaidcse, we’re glad to hear it!
