No free $40 to sign up
I signed up for free & it said by doing so I would get $40 sign up bonus but of course I didn’t. Not sure if I’ll keep the card when it comes or not
Does not honor their own terms
I received multiple letters - both in the mail and in my account - that my account would have the monthly fee waived because i completed a direct deposit. The fee was still charged.
Do not get this app
As soon as I put some money on here it all of sudden couldn’t verify my identity it was working perfectly fine before I put money on there
Overdraft protection gone wrong/ hard to reach customer service
I’ve been wit Netspend for a while so i wasn’t even sure about the overdraft protection because I put everything in my savings and when I know I’m finna spend I transfer. So there was an unauthorized charge from Amazon for $11.99 that was over the overdraft limit which is $10. So now my account was negative $31.43 but Amazon later that day because they were notified by me that that charge wasn’t authorized, issued a refund for 11.99. But my account was still charged for the overdraft which left the account $19.44 overdrawn. So I contacted a call representative which was hard to understand and he was hard at understanding English, which was really hard for me because I already was waiting on hold for 30min.
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Horrible App
I am not able to look at different tabs or transfer money. I always get errors when logging in.
