Good
Miss
Niyo forex
Niyo application not working
Excellent
Transaction cancelled yet the money got debited in the ATM
Serious Security Issue Ignored, endless Waiting, No Real Solution.
What’s even more frustrating is the repetitive and generic responses. Every time, I’m told the issue has been “escalated” or that the team is “waiting for an update,” but there is no actual progress or clear timeline provided. It feels like no one is taking ownership of the problem.
I have already provided all the required details and evidence, yet I’m being asked to repeat steps or simply wait indefinitely. This lack of efficiency and accountability is unacceptable, especially when it involves something as critical as banking security.
Overall, a very poor experience. I would not recommend this service unless they significantly improve their customer support and issue resolution process.
Customer Service
Response from developer
Hey Arpit! We regret the inconvenience caused and understand your disappointment at not being able to receive a proper resolution for the past 2 months. We tried locating your details using the username provided, but were unable to find them at the moment. We request you to kindly share the ticket number for the email you raised so we can investigate and assist you at the earliest. We appreciate your kind understanding and cooperation. -AS
Niyo travel card
Response from developer
Hey Shreya! Thank you for dropping the review. 😊 It’s great to hear your start with us went well. We’re always working to make the journey simple and pleasant. -AS
takes tkmes for money to be updated
Student-friendly & Reliable DCB Bank (credit card is best)
FD-backed credit cards come with strict security rules. If you transact a large sum of your FD-linked limit or attempt a second payment at the same merchant, a chance for the transactions to get declined. In many cases, you must wait 24–48 hours before the same merchant can charge the card again. This makes the credit card experience feel complicated and sometimes inconvenient.
After sharing this feedback, Niyo Global personally called me to explain the situation. Their support was considerate and transparent, and it’s clear that DCB Bank is actively working to improve services. The lien-amount concept is flexible and practical for first-time credit card users — it genuinely helps in learning credit discipline and timely repayments.
The DCB debit card, however, has been extremely reliable. I’ve been using Niyo DCB since September 2025 and it has worked smoothly for international usage, even when many apps and credit cards show issues.
I would recommend Niyo Global for students on short-to-medium stays abroad.
Response from developer
Hey Yashwanth! Thank you for taking the time to share this detailed feedback and for increasing the rating. We truly appreciate your balanced perspective. It’s great to know that the lien-based credit concept has been helpful in building credit discipline, and that your DCB debit card experience has been smooth for international usage since September 2025 — that’s exactly the reliability we aim to deliver. Your recommendation means a lot to us, especially for students planning short-to-medium stays abroad. We’ll continue working closely with the bank to enhance the overall experience. Thanks again for your trust and support! - SB
Niyo travel card
Best Onboarding
Scam..!!!!Can’t be trusted!!
I had heard similar stories before I opened the account, but I didn’t think it would happen to me. Now I’m stuck in limbo because of their irresponsible service. Not at all reliable.Think before you choose..!!!
Dont open account here, it take ages to close it
Response from developer
Hi there, we’re truly sorry for the inconvenience caused and completely understand how disappointing this must’ve been. This isn’t the kind of experience we aim to deliver. Account closures are usually completed within 5–7 working days, and this seems to be an unfortunate delay. Please share your ticket ID or write to us at global.escalation@goniyo.com so we can check with the bank and ensure your account closure is completed smoothly. Thank you for your patience and understanding — we’ll make sure this is resolved at the earliest. -AS
They removed send money to UPI ID in the new UI!!!!
Niyo does not work in US
Response from developer
Hey Suraj! We’re really sorry to hear about the trouble you’re facing with the app — we completely understand how concerning this must be, especially when you’re abroad. Unfortunately, we couldn’t locate your details with the username shared. Could you please try clearing the cache and reinstalling the app once? This usually fixes such loading issues. If the problem still persists, kindly share an error screen recording at global.escalation@goniyo.com and we’ll jump right in to help you get this resolved quickly. Your experience matters to us, and we’ll make sure this gets sorted! - SB
