Online Portal by AppFolio

Online Portal by AppFolio

Pay rent or dues instantly

5.3K ratings
363 reviews
#46 in free Productivity
📊 Productivity
💰 Finance
Free

Details

  • Released
  • Updated
  • August 1, 2018
  • August 24, 2026

Features

Online Portal by AppFolio screenshot #1 for iPhone
Online Portal by AppFolio screenshot #2 for iPhone
Online Portal by AppFolio screenshot #3 for iPhone
Online Portal by AppFolio screenshot #4 for iPhone
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About

Manage your property or association with ease. Pay rent or dues, submit maintenance requests, access important documents, and view your lease. Stay connected to your property manager for instant access to essential tools and information.

Pay rent and set up auto-payments
Submit and track maintenance requests
Access property documents
View lease agreements
Submit architectural requests
View association events
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What users say

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+1

What's New in Online Portal by AppFolio

1.53.0

August 24, 2026

* Bug fixes and performance improvements

Charts

Top Free

📉 46-2

Productivity

This app dropped -2 positions in Productivity chart.

Last updated on August 30, 2026.

User reviews

Tripping with the transaction fee

Yall or tweaking with that upcharge on the transaction fee how it go from $10 to $30🤔 like yall are absolutely tweaking worst app after that everyone give them a one star they literally are trying to just take your money for the heck of it. $10 is already high but to increase it to $30 terrible app
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AI chatbot sucks

new AI response system for maintenance request is unhelpful and makes communicating with maintenance a hassle. constantly summarizing things wrong and misunderstanding what I need. totally unnecessary addition of a useless unaccountable middleman. let me fill out my own maintenance request!

Received confirmation

I am positive there’s something here: I was sent 2 confirmation emails, and given a confirmation number.

3 DAYS LATER notified of late payment.
Went to contact management in app, cant do it.
Welp im going to try my hardest to never use this app again.

Online portal

It won’t update won’t let me get into pay my rent. It has been a headache. I’ve been trying for almost a week. This is ridiculous. Unacceptable and it is causing me problems and they’re telling me to figure it out but if it doesn’t let me in to do anything, how do you figure anything out really do not care for this very very unhappy and no one to talk to
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Excelente

Muy buenas atenciones

Developer apps

User experience

🐞

Reported Bugs

4 issues

App crashing or not loading

Bug

Payment issues (double charges, failed transactions)

Bug

Inability to close documents or navigate back

Bug

Accounts being deactivated or locked out

Bug

Requested Features

5 requests

Ability to switch between multiple accounts

Feature

Notifications for payments and maintenance

Feature

In-app messaging with property managers

Feature

Option to apply credits to payments

Feature

Easier document viewing and management

Feature

FAQ

What can I do with the Online Portal app?

The Online Portal app allows you to pay rent or dues, set up automatic payments, submit and monitor maintenance requests, access important documents like inspection reports or meeting minutes, and view your lease agreement. Homeowners can also submit architectural requests and view association events.

Is the Online Portal app free to use?

The app itself is free to download and use. However, as indicated, it does contain advertisements. Your property management company's use of AppFolio Property Manager is what enables this portal.

Who is the Online Portal app designed for?

This application is specifically designed for residents and homeowners whose property management company uses AppFolio Property Manager. It serves as a direct communication and management tool between you and your property or association manager.

What kind of documents can I access through the app?

You can access various important documents relevant to your residency or property ownership. This includes inspection reports for tenants, meeting minutes for homeowners, and your personal lease agreement. This provides a convenient way to keep track of essential paperwork.