Paytm User Reviews

What users say

Top reviews

Plagued with bugs

Paytm had its license canceled a while ago. The CEO was never able to prove consistency. Currently many users have been knocked out of the app while PhonePe is working just fine. Why should we use Paytm therefore??

Cash back

Only in starting they give cash back. But now no more giving any benefits.

THIRD CLASS APP DO NOT USE IT EVERY TIME I FACE ISSUES

POOR CHEAP APP

Badd

Got only 30rs cashback but not credited and also history is not showing for that cashback

Unsafe, not working well, unable to signin

Unsafe not working wel

Mostly functions as you’d expect

The app is a lot more reliable now than it was when I first started using it, when some payments I would try to make through the app just wouldn’t go through. That issue seems to have been fixed and I haven’t faced it in a while. I think it has the best UI of any UPI app I’ve used. I’d just like to point out an apparent bug in the app, which is my only complaint with it right now. When you try to cancel a subscription, the app prompts you to give a reason as to why you wanna end your subscription, in a box labelled “others”. This box is buggy, in that, it doesn’t accept any punctuation. I hope the team fixes this issue.
I also feel like, there is a dark pattern that the app runs you through when you try to cancel a subscription, which is infuriating, making it slightly more annoying and harder to cancel a subscription. It should be as easy to cancel a subscription as it is to start one.
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Did not allow international number

I have international number from US. Im able to receive text messages but my mobile data is not working. Paytm wants my mobile data to verify my sim card. This is stupidity. Just send me otp. I will enter and that’s it

गुर्जर

सोनू

Unblock my paytm please

Unblock mypaytm please

Worst upi payment service

I requested closing my account since almost month ago cause their link don't work and I have change my number. They opened ticket asked for proof of last bill for that number after providing all details now they changed the whole ticket issue, like what genius would take to understand a person requesting closing of account to change his number in Paytm but seems like they want to save your data and don't wanna remove it. I was going to add my new numbers to Paytm but now i am thinking to get PhonePe or some other app. Thank you Paytm for craziest dum service.
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Useless

I love old things and have iPhoneX top model and have ios 16.15.7 and can’t update software and this world is all gone on digital so I need to lay but this app don’t allow to pay so bad this app is

Fraud app

They take money for flight tickets but they are unable to confirm tickets and they don’t have an option to cancel and the have an AI which is dumb as hell. No representatives no helpline nothing. Please refrain from using Paytm.

Great app, bad UI

Works with international numbers for NRI UPI services. But darkmode is absolute garbage on it. Pls fix! Also some settings dont work, like adding email address gives invalid number error, etc.

Dammar

Dwal

All In One Payment Solution

Paytm is a perfect app for managing all kinds of digital payments and financial tasks. I love how fast it is to pay at stores using a QR code or to send money to friends instantly. It is also very convenient for paying utility bills and booking travel tickets all in one place. The app is reliable and secure, making it my favorite tool for handling daily transactions without any hassle.
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Doesn’t work

Every few weeks this silly app stops working and then asks you to reset and for 3 days you can’t do large transactions ! Sort this out

Why iOS 17?

This app has become so annoying, it doesn’t work on older firmware, it simply blocks you from making any payments and says, “Please upgrade to iOS 17 or later as per UPI regulations.” Why the hell do you care what iOS version I use on my iPhone, screw this app and screw this stupid rules, if you are worried about safety, IMPROVE YOUR APP, you don’t get to tell me or anyone what OS we must use. SCREW YOU. I would have given 0 stars if possible.
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Poor quality app

This is such a poor app by global standards. Messy ui, unstable and just poorly designed. Keeps logging you out. Face ID doesn’t work as proper authentication. Notifications full of useless ads. Look at global leaders for inspiration and how to build a world class app that is built for users.

New update is very bad

I dont know what is the reason to add so much of animation and tricks ! The app hangs alot especially the animation part.
Please keep it minimalist and simple after all i just want my payment to send on time !

This app doesn’t work outside India phone numbers

Highly dependent on +91 phone number