Porter Airlines Reviews: Is It Legit?

Customer Experience

Positive experience38.6% of reviews
Neutral9.2% of reviews
Negative experience52.2% of reviews

~ Based on 316 written reviews from the US App Store.

What users say about Porter Airlines

Is Porter Airlines Safe?

Porter Airlines appears safe based on user ratings. AppsHunter Safety Score for Porter Airlines is 96/100.

This assessment is based on 3,340 user ratings, with an App Store average of 4.8/5.

Safety Analysis

95.9% of ratings point to a safe experience
1.4% of ratings suggest some concerns
2.7% of ratings point to a risky experience

~ Based on 3,310 App Store ratings for Porter Airlines.

Is Porter Airlines Legit?

Porter Airlines appears to be a legitimate app. AppsHunter Legitimacy Score for Porter Airlines is 88/100.

Based on 88 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Amazing checking experience

The check-in process is quite seamless and well through. Kudos to

Slow

Pages aren’t as responsive as id expect .

Unable to find my voyage as an invited

Trying to see my reservation as a guess, works on the web site but not in this app. It's like couln't find my confirmation number.

Frequent Flyers

We love Porter and all of it’s excellent staff Definitely the best in airline options for us 🙌🏻

No

No

Please fix?

App works but every single time I put in my airline details to keep track, it’s gone in an hour and I have to redo it multiple times so it gets annoying

Your app sucks

I originally booked my flight through Pt 2 and then I took the flight itinerary to search up my trip and add it to my travel log on my Porter app. I am a member and I have tried to put my trip itinerary in the app dozens of times and it never saves or it shows up saved and then I’ll close the app or go on with my life and my itinerary is gone. it’s giving me anxiety that when the flight comes, I won’t have any of my boarding passes saved in the app or need things needed to board my flight successfully
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Frustration with your app

I want to fly with you but whenever try to use your app it is anything but friendly. It’s to the point that I may not want to continue being frustrated and move on to your competitors…even if they may be more expensive and provide less enjoyable flying experience. Disappointing to say the least.

Worst flight app ever

The app doesn’t even save your trips lol every single time you exit the app ALL your trips disappear and you have to individually pull them back up. Comical and useless but if it means more humans have to manually answer the phones and check people in because the app sucks then not a problem! Love to see a reason to employ human beings! Keep the app in this condition, keep it useless. Thanks!!
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Breaks constantly

“Sorry, something went wrong please try again later.” Is basically constantly displaying while using this app. The app marked my boarding pass as “infant” and refused to let me add it to Apple wallet (because I guess infant boarding passes shouldn’t be easily accessible!?)

DELETED

the app is terrible, the web site equally BAD
I tell you the city pair, I tell you the date and you show me a calendar of dates you don't even operate on.
you might consider learning from Alaska

Excellent customer service

I’ve enjoyed travelling on Porter. It’s great. The flights are comfortable. The food is great and they’re always willing to accommodate passengers.

Useless app

Doesn’t let you link your loyalty vip porter number to the flight. Booked trips constantly disappear and you must retrieve your booking every time. Never seen a worse app from a major company Would give zero stars if possible.

User friendly

Very user friendly

Keeps losing flight details

Every time I open the app I have re input my flight details.

Easy to use

Just s great airline

Can’t remember my trips

The most fundamental need is for the app to remember my trip after I add it and it fails to do so. Very disappointing.

Flight reservation will not stay in app.

I had to re add my flight in the app every time I logged in. Seems like a small issue but when you fly as often as I do it’s disappointing.

First time flying Porter

My very first experience flying Porter. Was a bit different experience than used too , however so far all has gone smoothly. I would definitely use Porter again for flights within Canada !

Missing Booking

My booking keeps disappearing from the Porter app. I have to keep adding it in every time I go into the app.