Porter Airlines Reviews: Is It Legit?

Customer Experience

Positive experience38.9% of reviews
Neutral9.2% of reviews
Negative experience52.0% of reviews

~ Based on 306 written reviews from the US App Store.

What users say about Porter Airlines

Is Porter Airlines Safe?

Porter Airlines appears safe based on user ratings. AppsHunter Safety Score for Porter Airlines is 96/100.

This assessment is based on 3,241 user ratings, with an App Store average of 4.8/5.

Safety Analysis

96.0% of ratings point to a safe experience
1.4% of ratings suggest some concerns
2.7% of ratings point to a risky experience

~ Based on 3,241 App Store ratings for Porter Airlines.

Is Porter Airlines Legit?

Porter Airlines appears to be a legitimate app. AppsHunter Legitimacy Score for Porter Airlines is 88/100.

Based on 88 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

DELETED

the app is terrible, the web site equally BAD
I tell you the city pair, I tell you the date and you show me a calendar of dates you don't even operate on.
you might consider learning from Alaska

Excellent customer service

I’ve enjoyed travelling on Porter. It’s great. The flights are comfortable. The food is great and they’re always willing to accommodate passengers.

Useless app

Doesn’t let you link your loyalty vip porter number to the flight. Booked trips constantly disappear and you must retrieve your booking every time. Never seen a worse app from a major company Would give zero stars if possible.

User friendly

Very user friendly

Keeps losing flight details

Every time I open the app I have re input my flight details.

Easy to use

Just s great airline

Can’t remember my trips

The most fundamental need is for the app to remember my trip after I add it and it fails to do so. Very disappointing.

Flight reservation will not stay in app.

I had to re add my flight in the app every time I logged in. Seems like a small issue but when you fly as often as I do it’s disappointing.

First time flying Porter

My very first experience flying Porter. Was a bit different experience than used too , however so far all has gone smoothly. I would definitely use Porter again for flights within Canada !

Missing Booking

My booking keeps disappearing from the Porter app. I have to keep adding it in every time I go into the app.

No boarding pass

They don’t let you see the *boarding pass* in the App if you book Basic Economy

Unable to save trips

Unable to save trips, they disappear.

Incorrect code was sent

Had to call for the correct code for checkin

No saving allowed

Each time I went into the porter app I needed to add my flight because it wouldn’t save it. When checking in it got my information confused with my husband’s. Hope the flight goes better.

The Best

Porter is the best airline in the sky. I wish every airline treated customers the way Porter does

Cant book a flight

I’ll build you an app

App crash

I recently tried using the Porter Airlines app on my iPhone 15 Pro Max running iOS 26, but unfortunately, it crashes immediately upon launch. I’ve already deleted and reinstalled the app, restarted my phone, and ensured the device is fully up-to-date. Despite these steps, the app remains unusable. I hope the developers can address this issue soon, as the app is currently not functional for me.
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Review

I don’t like that a passenger, who is also getting assistance through the airport-ONLY, cannot choose their seat when booking the flight.
I have always flown in the aisle seat; that worked out for my departure from T.O. to Calgary, but for my return flight I JUST found out that tomorrow I’ll be in the window seat.

I usually fly WestJet but thought I’d give Porter a try.
Your “priority” section, other than a bit more legroom (and free meal of which none I liked the idea of), are really no different than your regular seating.

I paid over $1500 to be more comfortable. Both passengers still have to share 1 arm rest. WestJet has a console separating the 2 seats and has drink holders.
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Something wrong

Something Wong with the app

Not working with OS 26.7

It goes into an infinite loop during authentication. When I stopped it and tried again, it puts up a message ‘Something is wrong’ and doesn’t go anywhere.