Update
I find this app very useful. But, the time of the bus at the schedule is not correct. Everyday I check the Bus6 time. It show that the bus is arriving at 7:15am, for example. Then I check at the google what time it is. Oning and it is always late. On Sunday it is terrible. The bus doesn’t appear on time.
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Would be great, if it worked
Trash! I downloaded the app, made an account, created password, and at first sign it, it immediately began giving me error messages.
Got a new phone? It marks your card as stolen
I missed the bus today because when I tried to use my card after having replaced my phone, it automatically marked my card as stolen. This was extremely frustrating. Wasted another hour of my time just because of some cruel red tape. Wouldn’t feel so bad if there were more frequent buses than every hour.
For what it’s worth, customer service was understanding and kind. They had me delete and recreate my account and transferred over the balance. But… why do you have to do all that?
Aside from that, the app is okay. Would be better if wego’s implementation just had tap to pay or if it was like San Fran BaRT where you just create from apple wallet.
For what it’s worth, customer service was understanding and kind. They had me delete and recreate my account and transferred over the balance. But… why do you have to do all that?
Aside from that, the app is okay. Would be better if wego’s implementation just had tap to pay or if it was like San Fran BaRT where you just create from apple wallet.
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Impossible to use
Created a pass and loaded money, but can’t use it on a bus. No instructions and no help desk.
Doesn’t work half the time - bugs still need fixed
If you aren’t signed in good luck signing in!! Even clicked forgot password and was trying for 24hrs to have them send an email to reset it and it just continues to load or says no connection. It’s frustrating cause you need the app to ride the bus.
