Remitly User Reviews

Customer Experience

Positive experience83.3% of reviews
Neutral1.8% of reviews
Negative experience14.9% of reviews

~ Based on 8,894 written reviews from the US App Store.

What users say

Is Remitly Safe?

Remitly: Send money abroad appears safe based on user ratings. AppsHunter Safety Score for Remitly is 98/100.

This assessment is based on 2,659,213 user ratings, with an App Store average of 4.9/5.

Safety Analysis

97.4% of ratings point to a safe experience
1.3% of ratings suggest some concerns
1.3% of ratings point to a risky experience

~ Based on 2,659,213 App Store ratings for Remitly.

Is Remitly Legit?

Remitly: Send money abroad appears to be a legitimate app. AppsHunter Legitimacy Score for Remitly is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Muy buenos

Es lo mejor

Transferencia

Very good service 100% efficient

Terrible Verification Process

I rarely leave negative reviews, but this experience has been incredibly frustrating. I’ve spent more than four days trying to verify my account by uploading my passport, and the app either fails or sends me in circles. I’ve contacted customer support twice, but neither interaction resulted in a solution or any real assistance.

A verification process shouldn’t take this long, especially after reaching out for help multiple times. The lack of support and resolution has been very disappointing. I hope the company improves both its verification system and its customer service so others don’t have to go through the same experience.
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Buena aplicación

Me encanta y el envío sale a bajo costo

remit

easy and go

👍🏻

Gracias muchas gracias

Me encanta

Me encanta la rapidez, y fluidez

Gracias

Me encanta todo y es muy fácil poder ayudar a mi familia en Costa Rica y Nicaragua, lo más cómodo es que desde mi sofá o oficina puedo hacer el envío a cualquier parte del mundo

I love it

No hassle unlike other app, it ask too much information and does not allow savings account

Seguridad

Gracias

Buena tasa de cambio respecto al mercado

Rápido y sencillo

Muy bueno

Excelente servicio 5 estrellas

Transactions

Started loving Remitly as of day one, super easy and convenient, thank you Remitly.

Worst customer support and app

I got this app after seeing the reviews because Wise was taking a bit longer and I need to get my funds as soon as possible however this first time I used it the transfer kept failing customer service said it was a technical problem with the bank transfer, so instead they recommended cash pickup. I did cash pickup but when I went to go get it through Ria more problems arise. I had to call customer support again but this time I was constantly questioned and it was nothing but back and forth with them. At this point it felt like a scam and I cancelled the transfer. It was very inconvenient to use this platform and I will be sure to never use it again. I will make sure to stick to Wise because I never have any major problems with them.
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Awesome app

I love it

Me encanta porque es confiable y seguro

Lo k si me tiene en duda k ai dise recomienda a alguin y te damos un regalo de 30 yo e recomendado a muchos y no gano nada

I updated the App and now I lost the names and addresses of the two people I send funds . Which was

Why use WesternUnion or MoneyGram when this is so much easier and convenient!!!

New User

I was nee to the app and I love it. Very easy to use

Good so far

Been using for few years now! Now i feel like the app is little slow and clunky! The UI renders jittery! Other than that i like the service.

Muy excelente

Muy bueno