This app provides on-demand access to shared bikes and e-scooters, offering a convenient way to navigate urban environments. Users can easily find nearby vehicles, unlock them with a QR code for cashless payments, and locate return stations.
What We Love
- 👍 Fun and exciting experience
- 🚀 Smooth and fast rides
- 👍 Easy to learn and use
- 👍 Good for short travels
- 👍 Innovative concept for PH
- 👍 Great for family bonding
- 👍 Free insurance coverage
Room to Improve
- 💸 Overcharging and double charging
- 😠 Poor customer service
- 😠 Non-existent support
- 😠 Unresponsive support
- 😠 Threatening behavior from support
- 😠 App glitches and errors
- 😠 Faulty and poorly maintained bikes/scooters
- 😠 Bikes/scooters not working
- 😠 Lock malfunction
- 😠 Ride time running despite issues
- 😠 Unable to end rides
- 😠 System errors leading to penalties
- 😠 High pricing and unclear basis
- 😠 No helmets provided
- 😠 No suspension on bikes for rough roads
- 😠 App doesn't work after reinstallation
- 😠 Payment issues (card not accepted, only GCash)
- 😠 Minimum top-up amounts are too high
- 😠 Balance not visible until trying to ride
- 😠 Inaccurate bike location on map
- 😠 Difficulty scanning bikes/scooters
- 😠 Bikes/scooters trying to unlock themselves
- 😠 Not user-friendly navigation
- 😠 Phone number verification issues
- 😠 Unable to add payment method
- 😠 Account deactivated without refund
- 😠 Loss of ride history and topped-up balance
- 😠 Bikes falling apart
- 😠 Loose pedals and broken seats
- 😠 Wrong advertisement for pricing
- 😠 GPS location area too small
- 😠 Subtly scamming users
