great service, when i can actually get rides 😭
ive been using this service for over 2 years now and ever since the scheduling change, ive been COMPLETELY unable to get rides to and from work, or even short rides to the store during less busy times! this is extremely disappointing because this service was one of my main modes of transportation, and it used to work perfectly every day. i hope RTS can fix this soon, because the lack of any reliability is seriously making it challenging to use this service at all!
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Aanonuser1225
No notifications
OK, so I have been taking this bus for about two years now and the first few times I used it. It used to notify me blah blah blah whenever the bus was coming, but now I’ve tried everything in the world and it doesn’t send me a notification anymore I used to get a 30 minute notification that the bus is on its way now if I remember to, I have to click on the app to see that it’s 30 minutes away. It no longer notifies me and I’ve tried everything. I’ve turned on every single notification app on my phone and the app just won’t notify me that’s it on the way and it’s very frustrating when relying on this for work
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Ddnslamen
Extremely and Utterly Unreliable
What once was a great service around the summer of 2024, has slowly but steadily turned into an unreliable mess. The only good thing about this nowadays is the drivers are polite. Except for the young black lady with locs I had encountered. She was very rude, unprofessional, and she made it seem like her job was dis servicing her. Nobody wants to deal with limited service, then deal with her when they finally get a ride.
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Gggnoreloll
This service needs improvement
There are still spaces in the suburbs that aren’t accessible when you try and make an account an error occurs there’s way to many errors that pop on here
A(Anonymous (585)
Unable to sign on to revive my password then I easily forget it.
Not enough information about login in my Apple iPAD- 9 Generation Tablet. It’s awfully terrible but inaccurate !
CChassah
