Beware of overcharging in smart-shop.
I have been prompted to switch to the Sainsbury’s app from smart-shop several times, so I thought I’d better get used to it. I’ve tried it a few times now and it’s worse than useless.
The last two times I have shopped in store, I have been charged for items I did not deliberately scan. When using smart-shop, the app defaults back to open scanner each time you scan an item, unlike the smart-shop app which defaulted to the shopping basket so that you could see and check what you had actually scanned. If you’re reaching for items on the shelf with your phone in hand, you can easily scan items without knowing.
It’s also difficult to access nectar prices and it seems that you have to “activate” them one by one, unlike in the smart-shop app where you could activate them all at once.
I have no interest in doing my grocery shop online and never will, because I don’t want fresh or dated items selected for me.
This app is needlessly complicated for smart-shop.
The last two times I have shopped in store, I have been charged for items I did not deliberately scan. When using smart-shop, the app defaults back to open scanner each time you scan an item, unlike the smart-shop app which defaulted to the shopping basket so that you could see and check what you had actually scanned. If you’re reaching for items on the shelf with your phone in hand, you can easily scan items without knowing.
It’s also difficult to access nectar prices and it seems that you have to “activate” them one by one, unlike in the smart-shop app where you could activate them all at once.
I have no interest in doing my grocery shop online and never will, because I don’t want fresh or dated items selected for me.
This app is needlessly complicated for smart-shop.
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MSMax Scunnered
Not as good as Smartscan
The scan function often doesn’t work which slows me down and increases checks at the till. It is simply not as good as smartscan even on a new phone
CCroydonMan
Seriously fantabulous
Fantastic
EEdeson123
Smart App - Poor
The separate Smart App is able to focus on barcodes within a few seconds. Whereas the Smart App tool in this app is taking up to a minute to focus on barcodes.
This is a major inconvenience when shopping
This is a major inconvenience when shopping
SSteEdgar
Version 4.1.0 crashes on iPad
The app crashes whenever accessing online butcher or fishmonger options from the browse menu. It also did so in the version before v4.1.0. Hopefully this can be fixed soon, as no issues on iPhone. 13” iPad Air M4 running latest iPad OS (27.0.1).
TTDLC
