Updates
I cannot update the app so I cannot use it any more
Very disappointed
Very disappointed
Policy details not available
I have tried accessing my vehicle policy details via the app and for weeks now it comes up with a message saying that policy details are undergoing maintenance and to try again later. Maintenance for weeks, what the…. The virtual assistant is also useless. When will this issue be fixed. Very annoying….
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Provide more policy information
Overall the app is ok, it is missing a big detail though, if a policy has multiple vehicles under it, you should provide a breakdown of how much each vehicle costs per month or year.
Need more info to view
Need more car info at a glance without having to print/email docs.
Things like mods/accs and also how much each vehicle costs at the moment would be really important and time saving.
Also, a way to change rego without calling or going through a slow chat that times out.
Things like mods/accs and also how much each vehicle costs at the moment would be really important and time saving.
Also, a way to change rego without calling or going through a slow chat that times out.
Useless
Cant update any details in the app so i still need to call a person to do so. defeats the purpose of the app
Response from developer
Hi, we're sorry for the troubles you've had with the App! We’d really like to help you with resolving this issue. Please email appsupport@shannons.com.au (Mon – Fri 8am - 9pm, Sat & Sun 8am – 8pm), and one of our friendly support staff will happily assist. Thanks - Deb, Shannons App Support
