Small business owner
This company is the worst POS, they deduct extra fees without letting us know. They also did not pay it back to us for almost 1 year! Their check was pot on stop payment and it is very suspicious how this company run their business
Order don’t send through
The app saved up to 5 cards. I tried to order through my saved card. It has an issue but not showing up. The shop staff not receiving an order.
The most garbage app ever
I have never seen a shopping platform where a nickname remains unavailable no matter how many times you change it. Even after adding a bunch of numbers or letters, I still couldn't register successfully. This app is absolute garbage.
So many issues
every time I try to use this app on a kiosc or to order ahead something always goes wrong and it’s super $$$$ annoying
Can’t collect coins from my coop
The collect coins button just doesn’t show up in the my coop section. I can only watch my chickens walk around… please fix this!
What’s up with the new design?
How come all the words are lower case? I’ll bring the review back up to 5 stars after they change it…
Tipping Should Be Optional, Not Pre-Selected
Defaulting to a 20% tip on pickup orders is disappointing. I am not receiving any additional service beyond picking up my own drink, yet the app automatically selects a tip amount unless I manually change it.
Tipping should be an intentional choice, not something customers have to opt out of every time. This design feels manipulative and creates unnecessary friction during checkout.
Please stop pre-selecting tips for pickup orders and let customers decide for themselves.
Tipping should be an intentional choice, not something customers have to opt out of every time. This design feels manipulative and creates unnecessary friction during checkout.
Please stop pre-selecting tips for pickup orders and let customers decide for themselves.
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Be Careful Ordering
Be extra careful not to click the button to check out unless you’re ready to check out. You have to click the button that says “add to cart”. If you click check out then they basically use your card without confirming the payment. Plus they automatically put your tip down for 15%. You have to click “other” and put 0 if you don’t want to tip.
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Missing a GIFTING feature
This app used to have a functionality where you could buy your friends a voucher essentially for an item at a restaurant and it was something we loved doing on birthdays and special events. Not sure why the feature was removed as this was a huge hit and made it better than grub hub/uber eats
Serious billing transparency issue
The in-app receipt does not show the service fee, but the total already includes it. The fee only appears in the email receipt, creating inconsistent records for the same transaction.
Users cannot reliably verify what they were charged. This raises concerns about pricing transparency.
Customer support was dismissive and did not address the inconsistency.
Needs immediate fix or clear disclosure.
Users cannot reliably verify what they were charged. This raises concerns about pricing transparency.
Customer support was dismissive and did not address the inconsistency.
Needs immediate fix or clear disclosure.
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Stop forcing location permissions to use the app.
Just stop. And no I don’t want notifications either.
Why did they change the UI and features
The old UI was so much better and easier to navigate. Why cant you see how many eggs you collected with your friends that was a novel feature.
What’s going on? Scam now?
Used their app for years and we only purchased their drinks in one area. We have location enabled in the app but our order was send to some suspicious place in Flushing NY. No info on Google map for their address. The provided phone number 646-### is discontinued. Send a message inside the Apple with 5 minutes after the order. They told us cancellation is okay but no refund?!
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Dont allow copy and paste
Hardest app to pay money for. Can’t take picture of card as well
Worst
They are just worst kind of company. Their delivery man stole my food and after complaining for half a month, they could not do anything. I then reached out to my credit card company to claim my money.
Text so hard to read
All the text is too small, thin and doesn't help that it's all in lowercase. The font in the resign is atrocious for readability. It makes using the app absolutely horrible. Additionally all of my favorite restaurants are now buried in the list making it hard to find because app now proritizes emojis rather than the name of the business. The basic rules of graphic design were not followed in the redesign of this app. TERRIBLE
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They have a hidden platform free
0.25 per order. Just pay cash.
Best app for ordering food!
No question the best app for ordering food and getting rewarded
The reward in this app is a scam
Never use this app. They manipulated you to place the first order with $5 off discount for $15 meal and above. I purchased and never have the discount applied.
Secondly, they give me a notification to use birthday gift with one month expiration date. Only been 3 days, I logged back in, the promo is nowhere to be found.
Such a cheapass app. Better use Doordash, Ubereat, Grubhub, or call the restaurant directly. At least the promotions there are real. This app is an equivalent of Internet Explorer among the Google Chrome and Bing. Slow and bland design.
Secondly, they give me a notification to use birthday gift with one month expiration date. Only been 3 days, I logged back in, the promo is nowhere to be found.
Such a cheapass app. Better use Doordash, Ubereat, Grubhub, or call the restaurant directly. At least the promotions there are real. This app is an equivalent of Internet Explorer among the Google Chrome and Bing. Slow and bland design.
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Bad Feature Design
Should point out to users if they have redeemable discounts. There is pointer to it.
