“Booked a fasting sugar test, fasted all night — no one showed up, no one cared”
When I contacted support, they simply said this wasn’t their concern and told me to raise a ticket. If a support number is listed, the least they can do is check the status and give a proper explanation for why the sample collection didn’t happen. Brushing off a paying customer like this — after making them fast for nothing — is unacceptable.
This was one of the worst experiences I’ve had with a service app.
Response from developer
Hi Vinayak, we sincerely apologise for the inconvenience caused, especially as you had fasted for the scheduled sample collection. We understand how frustrating this experience must have been. Please share your ticket ID with us so we can check the details and assist you further.
Big fraud
I got a call from Shugar Fit and they confirm that they will be taking it back and sending a new one. It’s not more than 20 days and so-called coaches. Also confirming that Ccm should not be will take very long time for replacement. It’s our hard and Money trusted with them. More over the coach also is very very casual. They don’t have time to talk to us. They just for formality. They will call then disconnect so be very clear value purchase this things that these people I was continuously called and forced to buy injections. So I really very much upset the way Shugar Fit is treating their customers.
Response from developer
Hi Prem, thank you for taking the time to share your concerns. We sincerely regret the inconvenience you’ve faced. Your feedback helps us strengthen our clinical and service standards, you can write to us at hello@sugarfit.com. We’re here to ensure your care remains comprehensive and personalized.
Major sync issues
Response from developer
Thank you for taking the time to share your concerns. We sincerely regret the inconvenience you’ve faced. Your feedback helps us strengthen our clinical and service standards, you can write to us at hello@sugarfit.com. We’re here to ensure your care remains comprehensive and personalized.
Regarding the CGM of Sugarfit
Response from developer
Hi there, Thank you for taking the time to share your concerns. We sincerely regret the inconvenience you’ve faced. Your feedback helps us strengthen our clinical and service standards, you can write to us at hello@sugarfit.com. We’re here to ensure your care remains comprehensive and personalized.
Unsatisfactory
Response from developer
Dear TAISSW, Thank you for taking the time to share your concerns. We sincerely regret the inconvenience you’ve faced. Your feedback helps us strengthen our clinical and service standards, you can write to us at hello@sugarfit.com. We’re here to ensure your care remains comprehensive and personalized.








