Sunwing User Reviews

Sunwing
Sunwing
Sunwing Vacations Inc

What users say

Top reviews

Disappointed

I did not receive a QR code for my transfer to resort. It cost me $160.00 for a taxi. I put in a complaint with my rep at resort and have heard no reply.

Resort trip

Going through Sunwing - Great service, great communication, easy to follow guidelines. Over all everything was organized and ready for you with asap chat agent responses! Rate 100% 👍🏼Love the split payment options!

Non-functional

No support for bookings- constant errors. But the part where you can purchase more works just fine….

Unforgettable Vacation

Usually I don’t like writing reviews,
but our trip was so excellent that I want to give 10 stars.
Thank you for the fantastic organization from A to Z.

Ripped off

I paid for extra leg room because I have knee replacements. On the return flight, I was in the same seat number, but no extra leg room. I was very uncomfortable the entire flight. I demand a refund.

Trip to Cancun

Dreams Jade. Outstanding resort, minus all the seaweed & Sunwing Excellent all around!!!!

Remboursement de siège

Bonjour j’aimerai avoir suite pour les sièges qui n’étaient pas disponible pour le vol PUJ
On nous a dit qu’on seraient rembourser automatiquement .
Merci

I don’t care anyway

Weeeeeeeeee

Excellent Service

Our first time booking an all inclusive and decided to go with Sunwing Vacations. We stayed at Planet Hollywood Cancun and it was one of the best trips I’ve had. The app was always up to date and everything was perfect. Transportation all arranged and were right on schedule. So easy to find the reps at the transportation area.
I had to call them while I. Mexico and they answered quick and were able to help with some questions. Definitely will be going with them again.
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Longue attente

Cela fait plus d’une heure que nous sommes en attente dans l’avion. Nous avons atterri et devons attendre un autobus.. c’est inacceptable. De plus, avant notre départ pour la Jamaïque, il y avait aussi une très longue attente de 2h environs pour pouvoir déposer nos valises. Très mauvaise expérience avec WestJet.
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Great Trip

I have been booking with sunwings for years, and have never been disappointed.

Need better flight times

For our flight out we had to be at the airport at 3:15am!!! And we live 2 1/2 hrs from airport . On our return we had transportation from the RIU picking us up at 4;45am!!!! We arrived in Toronto and had our luggage by 4:00pm!!! RUSH Hour Traffic… so bad.

Customer service

Terrible, non existent customer service. Left my family stranded in Mexico

Amazing app!

Great offers!

Great flight to Jamaica on West Jet not so much on the way back with Sunwing

We had a great flight to Jamaica lots of leg room on West Jet. It was very disappointing on the way home when we had a Sunwing plane with no leg room.

Awesome

Easy to book , Great service! Fantastic vacations

Royalton Grenada

One of the best vacations I have had. Staff were fantastic. Facility was clean.

Magnifique

Tout ce que vous avez besoin pour un voyage réussi a 100%.

Take money but does not provide service, that was paid for!

Paid for comfort seats. Plane changed so did not get comfort seats!

Avion désuète et horaire changeante.

Plus jamais