Fantastic app
This app gives everything you need to manage day to day your holiday rental cottage. One suggestion If I may. Could we have a landscape mode app for the ipad. Many thanks
Owners services is rubbish
My only complaint is no messages get answered, had damage months ago, no security deposits being taken so no money back for the issue. Description hasn’t been updated since I asked it to be 6 months ago. Owner services are rubbish. Thought I would give you guys a far go since the merge but I am deeply disappointed and thankfully happy I am selling up this year so won’t need to deal with this.
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Holy trinity cottage Millom
This is a stunning hidden treasure available on Sykes website
Absolutely gorgeous property in the western Lake District and only 5 minutes from glorious coastal beaches
Absolutely gorgeous property in the western Lake District and only 5 minutes from glorious coastal beaches
Slow reply to messages
When I send a message it takes weeks before I get a reply
terrible service
have tried to cancel my contact, no response, tried to get a customer a refund, no response
Damage to our lodge
The support we got when our lodge got trashed from guests was shockingly poor
Flaky
What should be really useful tool is let down by numerous bugs.
Useful
A great app, everything at your fingertips.
Hit and miss
App never can decide quite how it’s going to work or authenticate you as a user, never the same journey twice so at least it’s not boring or reliable or anything as mainstream as that :-/
Good company
Sykes are highly recommended
Potentially good
Please stop asking for feedback. It’s really irritating and slows down the whole process
Great support
I am only six months into furnished holiday letting, so it’s been a steep learning curve. I have found the Sykes team to be incredibly helpful and proactive. Here’s to the next six months!
Christmas Booking
My 3 bedroom lodge was rented out for the Christmas period.
22nd December- 27th Dec
4 adults 1 dog
Sykes charged £402 = £80 per night
When I spoke to Sykes they blinded me with marketing figures and how their experience over 30 years had been invaluable to us owners.
Sykes also booked a Sunday check in when my property check in days are Monday and Fridays only.
They would not take responsibility for this, apparently it was the guest error!!
Sykes still had lodges to rent for the same dates and charging £970-£1.400.
I tried to negotiate with Sykes, they offered me free marketing for next year (£90) but nothing for their huge pricing error on this Christmas booking, other than I can cancel the booking.
They didn’t have any compassion for the guest who booked their Christmas holiday nor to me the owner.
A fee if £1,100 should I cancel my contract early.
Disappointed is a understatement.
22nd December- 27th Dec
4 adults 1 dog
Sykes charged £402 = £80 per night
When I spoke to Sykes they blinded me with marketing figures and how their experience over 30 years had been invaluable to us owners.
Sykes also booked a Sunday check in when my property check in days are Monday and Fridays only.
They would not take responsibility for this, apparently it was the guest error!!
Sykes still had lodges to rent for the same dates and charging £970-£1.400.
I tried to negotiate with Sykes, they offered me free marketing for next year (£90) but nothing for their huge pricing error on this Christmas booking, other than I can cancel the booking.
They didn’t have any compassion for the guest who booked their Christmas holiday nor to me the owner.
A fee if £1,100 should I cancel my contract early.
Disappointed is a understatement.
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Poor
Always issues
Never updates income and if it does it’s wrong
And Skyes aren’t interested either even if you say you want to complain !!
Never updates income and if it does it’s wrong
And Skyes aren’t interested either even if you say you want to complain !!
An Owner Must
If you’re a Sykes Cottage owner this app is a must. It’s reliable, clear and has everything you need to manage your property.
Keeps failing
This app would be quite good if it actually worked. You load it on, log in and it is ok for a day or two. Then it says ‘sorry there’s a problem, try again’ or something. You press ‘reload’ and get the same ‘sorry’ message. So you have to offload the app, start again. And it keeps doing the same. I don’t know why it does this, I have a modern iPhone and my apps are all up to date.
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Sykes owner App
Very helpful and informative.. easy to manage.
New Update
Excellent new element to monitor and reflect on Owner Bookings. Thank you
Great app
Really happy with Sykes management of our property and the app is really helpful. Has everything i need and great insights easy to use.
Pricing
To be able to increase or decresce a price of a certain week via the app would be handy
