Easily order your favorite Japanese-inspired dishes, from sushi to teriyaki bowls, for quick pickup. Access exclusive deals, earn rewards on purchases, and send e-gift cards.
What We Love
- 👍 User-friendly and easy to navigate
- 🍱 Consistently fresh and delicious food
- 🚀 Fast and efficient ordering process
- 😊 Friendly and polite staff
- 💰 Good prices and value for money
- 🎁 Rewards program and deals available
- ⏱️ Quick pickup times
- 🏪 Clean restaurant environment
- 📱 Simple app design without missing features
- 💳 Multiple payment options including debit
Room to Improve
- 🐛 Login issues with Apple, Google, and email
- 🐛 Payment processing failures and errors
- 🐛 Apple Pay not supported at all locations
- 🐛 Internal server errors during checkout
- 💸 Double charging incidents
- 🚫 Poor customer support responsiveness
- 🐛 Confusing UI for kids meal customization
- ❌ Missing order fulfillment and wrong orders
- ⚠️ Inconsistent location information for beverages
- 🔄 Unreliable delivery service tracking
- 😞 Staff rushing and poor customer service at some locations
- 🐛 Points system limitations and restrictions
