Tonal Reviews: Is It Legit?

Tonal
Tonal
Tonal Systems, Inc.

Customer Experience

Positive experience70.9% of reviews
Neutral10.3% of reviews
Negative experience18.9% of reviews

~ Based on 175 written reviews from the US App Store.

What users say about Tonal

Is Tonal Safe?

Tonal appears safe based on user ratings. AppsHunter Safety Score for Tonal is 98/100.

This assessment is based on 10,833 user ratings, with an App Store average of 4.9/5.

Safety Analysis

97.8% of ratings point to a safe experience
0.8% of ratings suggest some concerns
1.4% of ratings point to a risky experience

~ Based on 10,833 App Store ratings for Tonal.

Is Tonal Legit?

Tonal appears to be a legitimate app. AppsHunter Legitimacy Score for Tonal is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

I love my tonal

I feel like I’m in the best shape of my life thanks to my Tonal

Impressed & Excited

I’ve been using Tonal for nearly three years, and it’s genuinely one of the best investments I’ve made in my health and fitness.

What initially caught my attention was the design and simplicity, but what keeps me coming back is the technology. The AI coaching, progress tracking, personal records, milestones, and ability to see measurable improvement over time make the experience incredibly rewarding.

I’ve been able to build strength, improve my consistency, and even work through challenges with my knee. I haven’t needed a traditional gym membership since bringing Tonal home.

There’s always room for improvement, especially around personalized long-term goal tracking, but I genuinely believe Tonal is changing the way we approach strength training.

Nearly three years later, I’m still excited to show up and get stronger. That says a lot about the product and the experience you’ve created.
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Best home gym, seriously

Such an excellent system, just set the program and do it … I’ve had mine since around COVID, this and my f150 are the best purchases I’ve made. The subscription is worth it. Better than going to ANY gym… unlimited guests can use it. TONS of workouts for literally any age group or body type, my entire family uses it. Do a program, a workout , or make up something. Last thing, I have the old version… still great , 200lb weight is perfect.
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Best investment of my Life!!

I spent years going to Orangetheory and other traditional gyms, but I never really saw any real, lasting physical changes until I got my Tonal. I've now been lifting consistently on it for three years, and it completely changed the game for me. Completing advanced 12-week hypertrophy programs like 12 Weeks to Unleashed and 12 Weeks to Jacked built the kind of strength and muscle tone I was chasing for years. Having a smart, data-backed gym right at home is hands-down the best investment I've ever made.
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Awesome

This machine was the best investment.

Fit

Amazing purchase. Highly recommend, i keep getting in better shale because of this. It is worth the investment if it can fit in your budget

No human customer service

I’ve had the machine professionally installed half a week ago, paying $300/month, and tonal still hasn’t activated it. I was forced to go through a third party ‘whim’ process for the install, which probably doesn’t help. You’d think they’d at least have a working number or support line. The best they have is an AI that says it’ll try to have someone call you back and hangs up on you. Beware the high ratings, smells fishy.
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Best Purchase Ever!

Tonal has become a regular part of my week, and I love having challenging, guided workouts right at home. I typically train four to five times a week and recently completed “8 Weeks to Lean,” lifting more than 300,000 pounds over the program!

The combination of Tonal and the app helps keep me motivated and consistent. Being able to track my workouts and see my progress makes the effort feel even more rewarding. I appreciate having structured programs that give me a plan every time I show up, along with options for recovery and stretching.

As someone with a busy schedule and a desk job, having this available at home has made a huge difference. I’m proud of the work I’ve put in and excited to keep going. Five stars!
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Exercise demo - change coach select option

This suggestion is more for the tonal than the app. It would be nice if you when you’re doing an exercise and the demo is on showing a coach - that you could change the coach showing the demo. I do custom workouts with a few exercises so I always see the same coaches frequently doing the demo, it would be nice to have variety and see other coaches in the exercise demo on screen. Thank you!
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Got me in shape

Been stagnant for a long time, got my butt into gear.

The best!!!

I absolutely love my Tonal. I’ve had it for about a year and feel so much stronger and confident. I actually get excited to do my workouts. I think I’ve convinced at least 3 friends to get one- because that’s how much I rave about it and do free demos in my garage :) haha!

Best exercise machine ever!

I just retired and love having the Tonal in my home. I exercise way more than I normally would. The coaches are motivational and fun. Can’t say enough about it.

Try to cancel and see if you love it

You should be referred to whatever organization investigates and fines for making it impossible to cancel a subscription. I used to think this was cool until I needed to cancel for health reasons. These greedy companies who don’t care about you and just want you money should be fined so much for illegally making it hard for you to cancel. If you call they tell you… we can only pause it for you, you’ll have to cancel on your tonal. Go to the tonal and get a QR code, this then tells you that you have to go to the tonal to do it. Nonsense and absolutely illegal. Get lost tonal… I hate this thing now. Gonna sell the POS
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Best. Home Gym. Ever.

I’m on a 222 week streak, and can honestly say that Tonal is the best home gym of all time. Staying consistent is easy. Tracking workouts is gamified and entertaining. The world class coaches are amazing. Tonal makes getting jacked way too easy. Great work, team!

Jeremy

Jeremy

Useless app

For the amount of money spent on the machine and the monthly subscription cost, you would think that they could have a functioning app. It should be able to do simple things like change a workout schedule intuitively, and make recommendations that have some basis in reality. A 65 year old male does not need to get continuous recommendations about postpartum recovery programs. They really need to do better.
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Must have for weight lifting

Tonal is the best thing to happen to my strength. The machine is irreplaceable and I love the functions in the app from the side view camera to creating your own workouts to tying into Apple Health

Love the programs

I love all the programs this app offers with the Tonal. I also like that I can tailor each daily workout to fit my schedule and design custom workouts. My entire family uses the tonal. Saves is so much time being able to workout at home.

Gcoggin

I’ve been a gym rat for five decades and Tonal is by far the most complete, safest and convenient training platform I’ve ever experienced!

Best Investment

I’ve owned Tonal since 2022, and it’s easily one of the best investments I’ve ever made. The convenience alone is worth it. Being able to roll out of bed, work out in my pajamas, and get on with my day has saved me countless hours and a lot of money on gym memberships and commuting.

One of my favorite parts of Tonal is having access to world class coaches right at home. Tony Horton is my favorite, and it genuinely feels like having a personal trainer whenever I need one.

What continues to impress me is how much the platform offers beyond strength training. Even after years of using it, I’m still discovering new features. I recently found the guided meditation sessions, which reminded me that I’ve barely scratched the surface of everything Tonal can do.

If you’re looking for a smart home gym that keeps getting better over time, I can’t recommend Tonal enough. Five stars.
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