No human customer service
I’ve had the machine professionally installed half a week ago, paying $300/month, and tonal still hasn’t activated it. I was forced to go through a third party ‘whim’ process for the install, which probably doesn’t help. You’d think they’d at least have a working number or support line. The best they have is an AI that says it’ll try to have someone call you back and hangs up on you. Beware the high ratings, smells fishy.
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Best Purchase Ever!
Tonal has become a regular part of my week, and I love having challenging, guided workouts right at home. I typically train four to five times a week and recently completed “8 Weeks to Lean,” lifting more than 300,000 pounds over the program!
The combination of Tonal and the app helps keep me motivated and consistent. Being able to track my workouts and see my progress makes the effort feel even more rewarding. I appreciate having structured programs that give me a plan every time I show up, along with options for recovery and stretching.
As someone with a busy schedule and a desk job, having this available at home has made a huge difference. I’m proud of the work I’ve put in and excited to keep going. Five stars!
The combination of Tonal and the app helps keep me motivated and consistent. Being able to track my workouts and see my progress makes the effort feel even more rewarding. I appreciate having structured programs that give me a plan every time I show up, along with options for recovery and stretching.
As someone with a busy schedule and a desk job, having this available at home has made a huge difference. I’m proud of the work I’ve put in and excited to keep going. Five stars!
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Exercise demo - change coach select option
This suggestion is more for the tonal than the app. It would be nice if you when you’re doing an exercise and the demo is on showing a coach - that you could change the coach showing the demo. I do custom workouts with a few exercises so I always see the same coaches frequently doing the demo, it would be nice to have variety and see other coaches in the exercise demo on screen. Thank you!
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Got me in shape
Been stagnant for a long time, got my butt into gear.
The best!!!
I absolutely love my Tonal. I’ve had it for about a year and feel so much stronger and confident. I actually get excited to do my workouts. I think I’ve convinced at least 3 friends to get one- because that’s how much I rave about it and do free demos in my garage :) haha!
Best exercise machine ever!
I just retired and love having the Tonal in my home. I exercise way more than I normally would. The coaches are motivational and fun. Can’t say enough about it.
Try to cancel and see if you love it
You should be referred to whatever organization investigates and fines for making it impossible to cancel a subscription. I used to think this was cool until I needed to cancel for health reasons. These greedy companies who don’t care about you and just want you money should be fined so much for illegally making it hard for you to cancel. If you call they tell you… we can only pause it for you, you’ll have to cancel on your tonal. Go to the tonal and get a QR code, this then tells you that you have to go to the tonal to do it. Nonsense and absolutely illegal. Get lost tonal… I hate this thing now. Gonna sell the POS
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Best. Home Gym. Ever.
I’m on a 222 week streak, and can honestly say that Tonal is the best home gym of all time. Staying consistent is easy. Tracking workouts is gamified and entertaining. The world class coaches are amazing. Tonal makes getting jacked way too easy. Great work, team!
Jeremy
Jeremy
Useless app
For the amount of money spent on the machine and the monthly subscription cost, you would think that they could have a functioning app. It should be able to do simple things like change a workout schedule intuitively, and make recommendations that have some basis in reality. A 65 year old male does not need to get continuous recommendations about postpartum recovery programs. They really need to do better.
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Must have for weight lifting
Tonal is the best thing to happen to my strength. The machine is irreplaceable and I love the functions in the app from the side view camera to creating your own workouts to tying into Apple Health
Love the programs
I love all the programs this app offers with the Tonal. I also like that I can tailor each daily workout to fit my schedule and design custom workouts. My entire family uses the tonal. Saves is so much time being able to workout at home.
Gcoggin
I’ve been a gym rat for five decades and Tonal is by far the most complete, safest and convenient training platform I’ve ever experienced!
Best Investment
I’ve owned Tonal since 2022, and it’s easily one of the best investments I’ve ever made. The convenience alone is worth it. Being able to roll out of bed, work out in my pajamas, and get on with my day has saved me countless hours and a lot of money on gym memberships and commuting.
One of my favorite parts of Tonal is having access to world class coaches right at home. Tony Horton is my favorite, and it genuinely feels like having a personal trainer whenever I need one.
What continues to impress me is how much the platform offers beyond strength training. Even after years of using it, I’m still discovering new features. I recently found the guided meditation sessions, which reminded me that I’ve barely scratched the surface of everything Tonal can do.
If you’re looking for a smart home gym that keeps getting better over time, I can’t recommend Tonal enough. Five stars.
One of my favorite parts of Tonal is having access to world class coaches right at home. Tony Horton is my favorite, and it genuinely feels like having a personal trainer whenever I need one.
What continues to impress me is how much the platform offers beyond strength training. Even after years of using it, I’m still discovering new features. I recently found the guided meditation sessions, which reminded me that I’ve barely scratched the surface of everything Tonal can do.
If you’re looking for a smart home gym that keeps getting better over time, I can’t recommend Tonal enough. Five stars.
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Love this App!
I’ve used other workout apps before and nothing compares to Tonal’s App. It’s very user friendly, navigation is great and there aren’t as many crashes of the app like other apps I’ve used! Great App - Great Strength training system! Worth the investment into my personal health and fitness journey!
Frustrating Coaching Tips
I feel like the coaching tips are very poorly organized. It will yell at you for not pulling the handle enough, even when you’re well past your rep range and doing half reps. In fact, it often tells me to do chest flys to a point that would *guarantee* a shoulder injury. I find this extremely irresponsible for a product designed for brand-new lifters who are probably going to hurt themselves doing this. Extremely annoying especially when the voice comes up in the middle of your set and throws you off, I don’t think there’s even a way to turn the voice feature off.
Changed to one star from three because they added an annoying AI assistant.
Changed to one star from three because they added an annoying AI assistant.
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Getting Pumped!
Loving our Tonal ! It the best home gym anyone could ever ask for! Get yours today 💪🏽🏋🏽♀️👍🏽
Needs a mirroring capability
Great machine but Tonal really needs a second screen or companion display mode in the app. So many exercises require facing away from the machine, and then you can’t see the rep count, timer, tempo cues, weight, or next move without twisting around or stopping mid-set. The app should be able to show the active workout screen on a phone or tablet.
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5 Years Strong
One of the best fitness apps and machines out there!!!
Great machine
Love the unit. We use it daily for full body workouts.
