Horrible for international travelers
Trying to pay for checked baggage is a nightmare. The app requires a text confirmation that never comes, the support rep was impossible to work with and needed information we did not have, so we had to drive to the airport a day early just to weigh the bags, and nobody from Transavia was at the airport check in.
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Fix that
Flight landed and i had to wait a thousand years to get off the plane, everything else was straight tho but that alone was enough to get them a 1 start
Worst payment and checkout experience
No Apple Pay, payment NEVER works, app was blocked for 30 min, always delayed, impossible to modify a booking.
Excellent rapport qualité prix
Depuis sa création,je suis fidèle à Transavia.
J’achète aussi les billets d’avion pour maman chez Transavia.
Dommage que ma fidélité n’est pas récompensé.
Meilleur compagnie aérienne c’est bien Transavia.
Merci beaucoup
J’achète aussi les billets d’avion pour maman chez Transavia.
Dommage que ma fidélité n’est pas récompensé.
Meilleur compagnie aérienne c’est bien Transavia.
Merci beaucoup
Horrible
All good reviews are fake!!! Nothing is loading and buttons don’t work. I could do a better app without zero knowledge of it.
Luggage
Charging 62 euros for 15 kg hold luggage is totally unacceptable and unheard of.
Luggage
Cheap flight because they charge you a lot of money for a 10 kg handbag luggage. Disgusting!!! Never ever again flying with this airline
the App is Terrible to use
nor able to selecet the number of hold luggages just the weight and also it shows one amount then changes the amount in the middle of the transaction
Voyages
Quand nous en avons la possibilité nous choisissons toujours Transavia pour la sécurité du vol, la qualité de l’accueil et la possibilité de joindre le service par téléphone
Continuez comme ça
Continuez comme ça
Confusing Customer Journey Map - slow response time
I was unable to book a flight on the Transavia Mobile app - went to the website and was able to book the flight. Adding a second checked/ hold bag is confusing. Unnecessarily so. Worst experience with over 50 airlines flown.
For the price excellent choice
Affordable prices. Good services
20th century payment
Take Apple Pay already, you morons!
Payment kept failing and App kept jumping back to landi page before login
Technical difficulties kept arising. I was notified by email but the link didn’t lead me to my booking. I had to repeatedly login, first tried as guest to view booking which didn’t let me ad a cabin bag. I had to establish an account, kept having to login and payment failed numerous times. Structure tree isn’t clear and easy to follow. One of the worst Airline App I ever encountered. This plus the fact that the free cabin bag size is smaller than most airlines. My bag is 44 cm long, not 40 cm and fits perfectly under the seat. I have travelled with KLM, British, Easyjet and Ryanair with it without any problems. I will try to avoid Transavia in the future. I don’t want to pay extra for a bag that fits under the front seat or risk being harassed by TA staff at the airport. All in all a very unpleasant experience and a rip off with this Airline. Hopefully first and last time.
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4.9? You are HALLUCINATING
First your airline “swaps” aircraft to get us to our destination - one we have never heard of and Second upon return at 10 pm at night you tell us we can change our flight because you’ve decided you are SOOOO busy you have to DOWNSIZE the aircraft to accommodate LESS passengers. And our seat assignment? GONE. MonsterTransylvania airlines needs to shut down and regroup.
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Appli inutile et frustrante
Avis aux programmateurs si jamais vous vous intéressez aux avis des utilisateurs qui comme moi sont obligés de passer par Transavia pour faire de nombreux aller retour entre 2 destinations que Transavia est la seule à proposer …. Incompréhensible de ne pas configurer comme toutes les autres compagnies, une appli user friendly, encore plus incompréhensible quand on compare avec l’appli de la maison mère AF, qui elle me reconnaît, a déjà toutes mes données, enregistre mes nouvelles resa sans que j’ai besoin de les retrouver dans mes mails….. c’est dingue de nos jours de constater une telle inefficacité… je l’ai signalé plusieurs fois à Transavia mais aucun changement…. Il faudrait au moins autoriser la reconnaissance faciale, reconnaître le email et programmer le paiement par Apple… ce qui semble le minimum en 2025 🥵Si j’avais le choix c’est certain que jamais je ne n’utiliserai cette app, j’ajoute quand même pour une note positive que une fois rentrée dans l’application, l’utilisation (hors paiement) est assez simple et efficace…. Dommage et décevant que personne ne s’en soucie …
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This is rubbish
I can’t even check in
Embedded web view does has broken css and js
Cannot book a flight. Literally using any other service to book a the flight itself since I am trying to purchase using transavia but the website(which the app is using too) is basically unusable. I don’t even imagine how much money they are loosing since no one can book flights using the website and app the just routes to the website
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Lístok Apple wallet
Nejde pridať lístok do Apple wallet!
Barebones
Its just a webpage in an app. It doesn’t redirect from the website to the app and feels quite clunky overall. The visual design is quite good, and main functionality is there. The inability to pay with Apple Pay killed me. Return button doesn’t work as it is supposed to in the text forms.
Online check did not work
The online check it did not work. Absolutely unacceptable for an airline app.
