Need help
I love this app but i have a few questions about how to properly use it and what some of the things on it mean
It doesn't load anything
The app seem really helpful but I can't see anything. All of the words are cut off. Is it only available on iPhone?
Non-existent support
I did the free trial and then my app proceeded to get stuck on a page thanking me for paying for premium. Could not load past that screen or access the app. I reached out to support on Discord and they said they’d look into it and then never followed up or responded again. The link to support in the app store also doesn’t work. I didn’t get to try this at all.
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SCAM
This app is a total scam! do not download the free trial you will get charged $200! AVOID!!!
I NEED DEVELOPERS!!!
Amazing so far but I can not get off of the premium screen, SOS HELP 🛟 🆘!!! Edit: don’t worry it was fine, but your x to get off of the screen was only showing like literally a 10th.
Response from developer
Hey! Please email us under support@keepunstuck.com :)
Purchase
Won’t even let you do anything without forcing you to sign up and pay first
I NEED DEVELOPERS!!!
Amazing so far but I can not get off of the premium screen, SOS HELP 🛟 🆘!!!
Response from developer
Hey! Please email us under support@keepunstuck.com :)
💟
This app was so so helpful for bringing insight to my intrusive and very disturbing thoughts. I was so afraid that I was recalling events wrong, which lead me to bad conclusions and a bunch of “what ifs” to follow after. But, it definitely helped me after 4-5 days in complete darkness and despair with something that wasn’t true. Thank you so much, i’ll definitely be using this app whenever I get thoughts like that again.
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App not saving entries and stuck on “generating title”
This app is not working at all, wrote a whole post and it just kept saying “generating title” then when I refreshed the app my entries were gone completely, also when I click “generate exposure” nothing happens it’s just stuck on that page and does nothing. I tried deleting and re-downloading also started the free trial so I’d have the premium version and it still didn’t work at all
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Great understanding
I downloaded this app as someone who suffers from anger rumination and being unable to let go of past events. The app requires very little information on your situation and seems to just ‘get it’ and understand exactly what your struggles are and provides tips and tools to combat the obsessive thoughts.
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very helpful app
I started therapy for my OCD a few months ago and just found this app yesterday. I’ve used it a few times and I am amazed by how helpful it has been so far - it really feels like my OCD therapist in my pocket. It uses the same kind of language and promotes the same kind of skills as my real therapist!!
The only issue I have had so far: there’s no X’s or back buttons on certain pages of the app, so I have to close the entire app to get back to the home page. one example = the verify your therapist page. if you click on it and then decide you want to go back to the home screen instead of proceeding, you can’t (either have to choose “continue” or “I don’t have a therapist). Same thing for the compulsion timer page. You can’t go back without either starting the timer or closing the app, as far as I have found!
Overall amazing idea and such a helpful app. Can’t wait to see it continue to grow :)
The only issue I have had so far: there’s no X’s or back buttons on certain pages of the app, so I have to close the entire app to get back to the home page. one example = the verify your therapist page. if you click on it and then decide you want to go back to the home screen instead of proceeding, you can’t (either have to choose “continue” or “I don’t have a therapist). Same thing for the compulsion timer page. You can’t go back without either starting the timer or closing the app, as far as I have found!
Overall amazing idea and such a helpful app. Can’t wait to see it continue to grow :)
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Helps me feel supported without receiving reassurance
I love this app, it’s come a long way since I first downloaded it and I’m excited to see how it develops. It has really supported me when my intrusive thoughts and compulsions get really bad. It’s good at disrupting the rumination cycle and helping phrase my feelings in a way I can understand. Even just tapping buttons about how I feel, where I’m feeling it, where I am, etc. is great for grounding me back in reality.
I only have a few things: I am having issues where the information for my previous entries will not load, I am hoping that will be fixed soon. I also wish there were more back buttons as sometimes I accidentally tap something and can’t go back to fix it.
I only have a few things: I am having issues where the information for my previous entries will not load, I am hoping that will be fixed soon. I also wish there were more back buttons as sometimes I accidentally tap something and can’t go back to fix it.
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Great app until it stopped working
I really liked this app and it helped my OCD but it’s not working anymore. When I open it, it closes automatically. I think it’s bc I can’t update my phone anymore. I am so sad about it
Response from developer
Hey Poppy, Sorry about this. Please send us a mail with a screen recording, so we can fix the problem asap: support@keepunstuck.com
Life saver!
I was going through a really tough time when I found this app I cannot thank the developers enough!
Yall are the best <3
Yall are the best <3
Pretty amazing
It really identifies what is going on with each individual entry. It’s amazing. It’s been illuminating.
I wish there were more exercises.
I wish there were more exercises.
Response from developer
Hey! Are there any specific exercises you'd like to see? What exercises do you like the most? We are currently working and more and would love to hear your feedback! Would love if you reach out at lilian@unstuckmyocd.com
Great to be able to get help when I need it
So many times I have OCD thoughts that I want to jot down so I can take a step back and think about the bigger picture of things.
This app helps me take a look at everything from a macroscopic lens and get realtime support on the problems I’m seeing from AI.
This app helps me take a look at everything from a macroscopic lens and get realtime support on the problems I’m seeing from AI.
Good concept and app
Works well
Response from developer
Thanks for the feedback! We are working on it! :)
Great app until it stopped working
I really liked this app and it helped my OCD but it’s not working anymore. When I open it, it closes automatically. I’m writing this review in hopes they see it and can fix it
Edit: it's still not working and I emailed them
:( Really disappointed bc I could use it right now.
Edit: it's still not working and I emailed them
:( Really disappointed bc I could use it right now.
Response from developer
Hey Poppy, Sorry about this. Please send us a mail with a screen recording, so we can fix the problem asap: support@keepunstuck.com
App should be renamed to “Stuck”
This app used to work great, but now whenever I try to post something, I’m greeted by the worlds LONGEST loading screen and once it hits 100%, nothing happens. Not useful at all when anxiety is high.
Response from developer
Thanks for the feedback! We are working on it! :)
Horrible to use
Terrible app I want my money back I’ve tried deleting my account multiple times before my free trial ran out and pressing delete account in settings does not work. I tried to contact them using their listed support email but I get a message saying this email does not exist. Terrible experience I want my money back and my account gone please!
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Response from developer
Hey, Sorry for your experience. The payment is handled via Apple so we can't cancel your subscription from our side - you will need to do that and request a refund over your settings. If you need help with that, please reach out to support@keepunstuck.com.
