Viome User Reviews

What users say

Top reviews

Disappointed

Found the results vague, generalized, and a means to sell their supplements.

My new results

Great insights but I want to extract the report to add it to my personal Health Record for AI predictions including all my data and the extract doesn’t seem to work

Disapointed

No human CS
No return after 24 hrs.
Blood extraction tedious.

Test sample process

I found this to be a real hassle… getting any info from bot or website. Is mealy imposssible . Not all the info was given before taking
Samples.

Not accurate

Not sure this result are generic and I think is main focus is to sell vitamins

Worst company Ever

DO NOT BUY. It’s not a one time purchase. They refuse to stop shipping you items and they keep charging your card. I’ve contacted them many times and they refuse to cancel my subscription and now I have to go to my bank just for this company. Very frustrating!!

Nutrition

Some of the food recommended typically spikes my blood sugar and I’m wondering why would such high glucose fruits be in my bucket. I’m really to buy the vitamins but not until your nutritionists have a chat with me.

DONT BUY

Gives super vague results none specific, no data, lists food I should avoid that I don’t even eat or have in my diet. Not good at all

No real cart checkout!!??

I want to buy something on the app, but there is no shopping cart and i have to go back to my purchase by adding a test, i dont want 2 tests, or 3 tests. There is no way to remove items from my cart, so i cant make a purchase.. very frustrating buying experience!

Excellent!

Absolutely fantastic excellent service!

Hoax

I would honestly spend the money that I spent on this test by going to a functional natural path Doctor to help me figure out the best food choices how to heal my gut. The results are confusing, and it seems like recommendations are based upon certain information that I put in the questionnaire, such as having Sjogren’s disease which is an inflammation disease. I wonder if I didn’t put it in there with my results, or what my food recommendations would be. I wouldn’t waste my money.
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Grateful client

Grateful. Viome has helped me out so much with my gut issues. I flow the recommendations faithfully.

No methylation considerations in formula

I got the formulated vitamins after the test. Probiotics are great but the vitamins destroyed my sleep. After taking the ingredient and running through my mtfhr and comt genes i realized the biome don’t test that and the formula does not considers the mutations, it started running my mind and my sleep was destroyed l, it was rubbing my mind all night. I stopped the vitamins and after 3rd day my sleep was back to normal. Unfortunately I will have to cancel it. The concept is great but they are not there yet without considering people’s gene mutation this is a useless formula.
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Great Tool to Discover

Early in the process but enjoying the journey.

Learned nothing

No one to go into depth what was found. I already knew what was suggested. Wasted money.

So far so good

I’m impressed by the amount of information including detailed results, clinical notes, videos, research links, etc. Suggestion: Comment box in the questionnaire is necessary for better response in some of the questions. Great interaction with customer support with quick feedback when I called them. I ordered the supplements suggested, will update in the future.
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David D.C.

Make Food your medicine and medicine your food

Excellent

Avoiding what it shows to avoid and feeling great

Not impressed

Received all the indicators back. For someone with bad IBS it gave me nothing to action. Said everything was fine

App is useless. AI generated “insights” aka AI slop, and it’s a ploy to sell you supplements.

This is a scam. They don’t give you your test results, and then recommend supplements that they sell to “fix” you. Also, they recommended food to me that I was allergic to (with blood tests from my doctor to prove it!). When I contacted customer service, they told me that I should have “reported it to them” in the onboarding quiz so they wouldn’t recommend food I was allergic to…which shows their tests are inaccurate. They don’t provide you any of the raw data from your tests, nor show you their analysis, despite my asking multiple times. On top of that, what you get in your dashboard is a bunch of AI generated insights, lists of foods, and supplements to buy for them to “fix” all your issues. How convenient that they sell the supplements for problems they diagnose you with, but don’t show you any results of your tests….DO NOT BUY VIOME, this is a total scam and you are better off using something like Function Health that gives you your results, or going to your doctor! Beware!
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