Monitor your connected water softener in real-time, receive notifications for salt levels, and easily reorder salt directly through the app. Enjoy smart, reliable, and eco-friendly water softening solutions for your home.
What We Love
- 👍 Works as it should
- 👍 Great app, nicely done and quick to install
- 👍 Engineer was amazingly thorough and on time
- 👍 App is a useful addition, works well
- 👍 Simple and easy, sends salt reminders
- 👍 Good product with simple app
- 👍 Working fine, sends low salt notifications
- 👍 Very happy with the app
- 👍 Great product, noticed a difference in water
Room to Improve
- 🐛 Does not do the one job it should
- 🐛 Inaccurately shows salt status, fails notifications
- 🐛 Poor app, fails to connect
- 🐛 Useless, does not work
- 🐛 Only connects to basic WiFi, password issues
- 🐛 App stopped working, no refresh or notifications
- 🐛 Impossible to set up
- 🐛 App connection issues, doesn't link
- 🐛 Not able to connect app with softener
- 🐛 Cannot access app, not receiving registration email
- 🐛 Connection to smart lid doesn't work
- 🐛 App is salty, pairing issues
- 🐛 Absolute rubbish, can't register machine
- 🐛 Rubbish, just does not work
- 🐛 No warnings, app appears broken
- 🐛 Lack of compatibility with Apple password manager
- 🐛 Poor app, doesn't connect to WiFi
- 🐛 Problems connecting, error messages
- 🐛 Rubbish, impossible to register
- 🐛 Still not working, error after joining WiFi
- 🐛 Temperamental, keeps dropping out
- 🐛 Unable to connect
- 🐛 Useless, app hasn't updated
- 🐛 Inconsistent, connecting is difficult
- 🐛 Doesn't work with iOS 18, support unhelpful
- 🐛 Absolute rubbish, freezes at stages
- 🐛 App crashes on iPhone
- 🐛 No warnings, app appears broken
- 🐛 Notifications stopped working
- 🐛 Doesn't work, won't connect
- 🐛 Not able to register, connection issues
- 🐛 Frustrating, cannot connect to WiFi
- 🐛 Harvey not syncing, resets fail
- 🐛 App doesn't work, inaccurate status
- 🐛 App is useless, cannot connect lid
- 🐛 Can't connect to device, directions don't match
- 🐛 Very bad, glitchy, WiFi connection dropped
- 🐛 Dreadful, cannot get lid to connect after battery change
- 🐛 Terrible experience, can't connect to app
- 🐛 App is terrible, broken, won't reliably connect
- 🐛 What a disappointment, lid doesn't work
- 🐛 Inconsistent app, lid open notifications, cannot connect
- 🐛 Not connecting, cannot recognise i-Lid
- 🐛 Log in issues, incorrect details
- 🐛 Worst application, never updates
- 🐛 Notifications not working
- 🐛 Utterly useless, sign up pain, inconsistent notifications
- 🐛 Won't let me login or reset password
- 🐛 Does not work at all, cannot connect to iLid
- 🐛 Poor app, takes too long to connect
- 🐛 Cannot connect app to WiFi, stopped working
- 🐛 Does not connect to ilid, error message
- 🐛 Awful, keeps restarting, won't add softener
- 🐛 Awful app, no notifications
- 🐛 Simple but rarely updates
- 🐛 Completely inaccurate display
- 🐛 Crashes when trying to connect
- 🐛 App barely ever works, never updates
- 🐛 Hardly ever updates, so pretty useless
- 🐛 Useless so far, set-up doesn't work
- 🐛 Sign-up needs improvements, password issues
- 🐛 Not getting lid off warnings
- 🐛 Cannot order more salt
- 🐛 App not sending notifications
- 🐛 Unable to connect/Poor after sales service
- 🐛 Don’t bother, doesn’t connect
- 🐛 Inconsistent App
