This app enhances the shopping experience with a loyalty program that rewards purchases with points redeemable for vouchers and other benefits. It also provides convenient access to pharmacy services, including prescription refills, profile management, and medication information.
What We Love
- ✅ Prescription renewal functionality works well
- 💳 Points collection and rewards tracking
- 🏪 Convenient store location access
- 👥 Excellent in-store customer service staff
- 📱 Clean and simple interface design
Room to Improve
- 🐛 Constant login and authentication failures
- 🐢 Extremely slow image and content loading
- 🔄 Frequent forced password resets
- ❌ Poor online shopping experience
- 🔗 App redirects to browser for shopping
- 📧 Password reset emails not sending
- 🎯 Confusing dual login system (LDExtras vs app)
- ⚠️ Unreliable prescription refill submission
- 💔 Missing Apple Wallet integration
- 🔐 Security concerns and past breach history
- 📉 Inconsistent points tracking and delays
- 🚫 Broken dropdown menus in forms
- 😤 Frustrating reward redemption process
- 📱 Poor mobile navigation and scrolling
- 🔴 Frequent 'Something went wrong' errors
