Easily report issues and request City services directly from your smartphone. Submit concerns with photos and location, track request status in real-time, and stay updated with City news.
What We Love
- 👍 Great for reporting graffiti
- 👍 Efficient for dead animal removal
- 👍 Helpful for reporting potholes
- 👍 Useful for reporting traffic lights
- 👍 Good for reporting path repair
- 👍 Good for reporting signage issues
- 👍 Good for reporting dead trees
- 👍 Good for reporting ice patches
- 👍 Good for reporting clean stations
- 👍 Innovative tool for active citizenship
- 👍 Great approach to city services
- 👍 Easy to use interface
- 👍 Stuff actually gets done
- 👍 Great use of technology
- 👍 Quick and easy reporting
- 👍 Can take pictures with requests
- 👍 Supports city work
Room to Improve
- 😞 City never actions requests
- 😞 Impossible to accomplish anything
- 😞 Too complicated to use
- 😞 Needs to be simplified
- 😞 App is showing blank
- 😞 No other option available
- 😞 No longer works
- 😞 Report Submission Failed error
- 😞 Quit working
- 😞 Won't send any reports
- 😞 Black screen when taking photos
- 😞 Hard to find specific services
- 😞 Useless and frustrating experience
- 😞 Caught in loops
- 😞 Buttons hidden off screen
- 😞 Bouncing from link to link
- 😞 Clearly don't protect data
- 😞 Most common issues not available
- 😞 Have to go to website anyway
- 😞 Confusing reporting options
- 😞 Cannot report dog barking
- 😞 Doesn't workout
- 😞 Just getting 'registering'
- 😞 Useless app
- 😞 No taxpayer should pay for broken app
- 😞 Typical city system
- 😞 Doesn't work often
- 😞 Garbage app
- 😞 Reports never processed
- 😞 Extremely non user friendly
- 😞 Back to the phone
- 😞 Waist of time
- 😞 Useless as the City of Calgary
- 😞 User Interface and Experience terrible
- 😞 Awful UI
- 😞 Can't find submit button
- 😞 Lost typed input
- 😞 Makes city workers lazier
- 😞 0 for 3 requests resolved
- 😞 Tickets closed without explanation
- 😞 No option to re-open ticket
- 😞 Horrible Testing
- 😞 Different error every time
- 😞 Submission cannot be made
- 😞 Requires password that doesn't exist
- 😞 Required photo for non-photo item
- 😞 Location from photo didn't match address
- 😞 Terribly designed app
- 😞 Inaccurate map readings
- 😞 Confusing input
- 😞 Froze phone
- 😞 Need better follow up
- 😞 Still no resolution updates
- 😞 Issue not dealt with
- 😞 Doesn't work
- 😞 Won't register
- 😞 Doesn't do anything
- 😞 Required to figure out correct address
- 😞 GPS address not always enough
- 😞 Pointless app
- 😞 Takes 311 SO long to respond
- 😞 Crashes on startup
- 😞 Rendering app useless
- 😞 Refuses to stay open
- 😞 Crashes
- 😞 Won't get past splash screen
- 😞 Uses Location Services incorrectly
- 😞 Gives wrong address
- 😞 Forces to complain more than once
- 😞 Continuously says resolved when not
- 😞 Took 3-4 complaints to fix
- 😞 Useless app
- 😞 Staff close file telling to call 311
- 😞 Useless for finding resolution
- 😞 Needs comments on resolution
- 😞 Never got resolved
- 😞 Don't waste your time
- 😞 Won't submit report without location
- 😞 Cannot input location manually
- 😞 Crashes and ends on home screen
- 😞 Cannot get to leave concern
- 😞 Waste of city money
- 😞 Not able to delete duplicate requests
- 😞 Not enough options for issue types
- 😞 Location Services issue
