Unable to download
The open button goes to Sbi Yono and it gets stuck on new version is available and only options as update and exit … once you click update it bring you back to the Sbi Yono Open button … it’s going in circles
Stupid developers... Can't make one app properly
The app does not open. It says malicious app installed. But does not say which app. How can they decide what is malicious when they can't even say what it is. Again, how can they force what user should and should not install on their phone? Should they just be educating the users instead of dictating terms? They stupid developers cannot do anything properly. This app never improves.. 😡
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Login issue
Tried to login to sbi online, password forgot and unable go rest password only option available is debit card and branch visit. I dnt have debit card and i stay outaide india what is the expectation bank expects to reset the password. Really not a user friendly . Previous one was better, tried to registwr complaint again asking for otp i gave my account number and it shows some other mobile nimbee to send otp. Really bad experiemce
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Extremely Frustrating YONO App Access Issue – Forced to Visit Branch Despite Successful SMS Verifica
I have been trying to access the SBI YONO app for a long time, but I am continuously facing problems during the verification process.
The app sends the verification SMS, and the SMS is actually being sent and delivered successfully. However, the YONO app intermittently shows that the message was not sent and asks me to try again. After multiple attempts and considerable effort, it eventually shows that my access has been locked and instructs me to visit the branch.
This is extremely frustrating and unacceptable for a digital banking application.
If I have to physically visit the bank branch every time there is an issue with YONO verification or access being locked, then what is the purpose of providing a mobile banking application in the first place? The entire purpose of YONO is to provide convenient banking services without requiring customers to repeatedly visit a branch.
I request SBI to urgently investigate this issue, unlock/restore my YONO access remotely, and fix the underlying verification/SMS issue so that this does not happen again.
I have already spent significant time trying to resolve this through the app. Please do not simply ask me to visit the branch again. I expect SBI to provide a proper digital resolution for a problem occurring within its own digital banking service.
Please treat this as a serious complaint and provide a clear resolution at the earliest.
The app sends the verification SMS, and the SMS is actually being sent and delivered successfully. However, the YONO app intermittently shows that the message was not sent and asks me to try again. After multiple attempts and considerable effort, it eventually shows that my access has been locked and instructs me to visit the branch.
This is extremely frustrating and unacceptable for a digital banking application.
If I have to physically visit the bank branch every time there is an issue with YONO verification or access being locked, then what is the purpose of providing a mobile banking application in the first place? The entire purpose of YONO is to provide convenient banking services without requiring customers to repeatedly visit a branch.
I request SBI to urgently investigate this issue, unlock/restore my YONO access remotely, and fix the underlying verification/SMS issue so that this does not happen again.
I have already spent significant time trying to resolve this through the app. Please do not simply ask me to visit the branch again. I expect SBI to provide a proper digital resolution for a problem occurring within its own digital banking service.
Please treat this as a serious complaint and provide a clear resolution at the earliest.
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Response from developer
Dear Customer We apologize for any inconvenience you’ve experienced. To help us assist you more effectively please email us at appfeedback.yono@sbi.co.in with a description of your concern. Be sure to include the ticket number SBIAPS280826002 in the subject line. Team YONO SBI
Really bad app
This new app upgrade has ruined everything. Multiple steps everywhere, slower, and wants location info. Information on important account details is missing! The layout is cluttered with ads for finservices.
