Substandard app
Public sector banking apps are worse. So many issues with logging in, fund transfers, frequent updates. They should learn something from private banking apps.
As expected always SBI APP sucks
Just by changing UI doesn’t mean the app is enhanced. Literally NRI’s are facing nightmares with SBI App. When I’m successfully authenticated by turning off WiFi and identified with my US phone number by receiving text and my name perfectly shows up then what on earth is wrong with your algorithm in identifying when logging with my login credentials. You just can’t authenticate and lost an attempt. Why is that not identifying and logging me when I can successfully login visiting SBI portal. Lost an attempt and I’m not stupid enough to try again knowing I’m encountering with a junk app. Seriously I’m sick and tired of SBI App and support. Nothing has changed. Horrible service for NRI’s.
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Restrictions
The requirement that I need to have an SMS enabled to login into the mobile app defeats the purpose of using Internet banking. I understand this might be a security feature to not allow other people to login, but for phones, especially used by NRIs my not have the same number
Reregister does not work
Once mobile no is updated, option to re register does not work
Issue with Activate UPI.
While activating UPI, the app is making the selection of SIM 1, and i am not able to change to SIM 2. It’s just disabled.
app sucks
i am in USA and not able to refresh this app when ever i tried to open its saying an upgraded version is available and asking to upgrade which never happens . i am not able to use this app any more .
Worst App and work by SBI
Why you guys do not have zero star rating. I never seen any worst app then this. This is worst app made.
We can see govt and its employee why don't work?
if they work then result like Yuno.
We can see govt and its employee why don't work?
if they work then result like Yuno.
Worst app
Not able to login keeps on asking to update
App keeps crashing
Whenever I try to login to the app it keeps saying technical error and doesn’t allow me to login.
Not able to Register
Keyboard doesn’t show up re-enter the MPIN during new registration process.
App developers have no sense of user experience
The user experience throughout the app is just terrible. Every single workflow is designed for more hinderance rather than smooth transition.
Who thought that giving a slider for PPF investment amount without any finer controls to increase or decrease the amount or enter a specific amount was a good idea. Even choosing very simple round figures is impossible on that slider
Choosing any other intermediate amount is just out of question. Very basic usability experience is missing. Goes to show how lacking is the detail to attention there.
Too much friction and makes you hate coming to the app ever. Instead of modern security features, they just choose 100 sms OTP approach eventually making the app even more useless. Utterly useless app. :(
Who thought that giving a slider for PPF investment amount without any finer controls to increase or decrease the amount or enter a specific amount was a good idea. Even choosing very simple round figures is impossible on that slider
Choosing any other intermediate amount is just out of question. Very basic usability experience is missing. Goes to show how lacking is the detail to attention there.
Too much friction and makes you hate coming to the app ever. Instead of modern security features, they just choose 100 sms OTP approach eventually making the app even more useless. Utterly useless app. :(
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Response from developer
Dear Customer, we sincerely apologize for any inconvenience. please send an email to us at appfeedback.yono@sbi.co.in mentioning your registered mobile phone number, error description and request you to mention the reference number SBIAPS070626002 in the subject line. Thank you!
Asking MPIN set up every time you. Login
It is so frustrating that every time you launch application, it is asking to reset the pin. Now I am out of stock of my pins. It’s very difficult to think off new numbers every day or even every next time application is launching, is it a new sort of security measure??? Not quite sure wheather development team is aware of it or not but now it’s been more then a month we are suffering from this bloody issue. Please share this feedback to relevant persons who can take the action. Since it is Indian bank and Indian application lot of people ignore and stop using simply by saying that it’s Indian quality. Please be mindful of what you are serving to customers It’s been more the 2weeks now, the application team is not fixing the MPIN reset issue. Whenever you do fresh login, you are asked to reset MPIN again and again. It’s been 8-9 MPINS I have reset now I am out of PIN numbers. Why the application is asking resetting pin again and again. I am not sure if they really monitor performance data of the appluca but it’s annoying to use YONO
I am not getting option to write another review but the application is forever has bugs defects and run time errors. I have been trying to check my account, login is not happening
I am not getting option to write another review but the application is forever has bugs defects and run time errors. I have been trying to check my account, login is not happening
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Response from developer
Dear Customer, sorry to hear about the issue you faced. For faster resolution, please send an email to appfeedback.yono@sbi.co.in with your account number, registered mobile number, and a description of the error. Please mention reference number SBIAPS050626011 in the subject line. Thank you!
No UPI for SB joint holder
1) I’m a Savings Bank account joint holder (not primary holder) in Either or Survivor mode. Yono created a UPI id for me with @sbi suffix but does not allow UPI payments from my SBI joint account. This is ridiculous and needs to be corrected.
2) Account statement downloads a protected file without “SBI” in file name. This makes it impossible to understand what password to use for it at later time. Other banks are putting their name in file name. Please adopt this.
2) Account statement downloads a protected file without “SBI” in file name. This makes it impossible to understand what password to use for it at later time. Other banks are putting their name in file name. Please adopt this.
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UPI and all features
Not properly respond and jab se app change kiya tab se upcoming update
Kindly resolve all accessibility issues in this app
**Subject:** URGENT: Critical Accessibility Blocker for Visually Impaired Users on YONO iOS App
**Dear SBI YONO Developer Team,**
I am writing to provide strong feedback regarding the severe lack of accessibility in the SBI YONO application. I am a visually impaired person currently working as a bank officer. I rely entirely on the VoiceOver screen reader on my iPhone to navigate your application.
Presently, the poor accessibility of the YONO app causes significant difficulties and delays in my usage. However, the most critical issue occurs after every app update, when a "Terms and Conditions" screen is displayed. At the end of this screen, there is an "I agree" checkbox placed right before a "Proceed" button.
These specific elements cannot be operated using the VoiceOver screen reader. Because accepting these terms is mandatory to continue, I am completely blocked from entering the app. Consequently, after every single app update, I am forced to seek the assistance of a sighted person just to access my bank account.
Why do you not ensure that every change and enhancement you make reaches all of your users? Why do you continuously subject visually impaired customers to such unnecessary hardship?
I strongly urge you to take the accessibility of the YONO app seriously and implement immediate improvements. This is an earnest request made on behalf of all visually impaired users who rely on your services.
Sincerely,
Venkatesan
**Dear SBI YONO Developer Team,**
I am writing to provide strong feedback regarding the severe lack of accessibility in the SBI YONO application. I am a visually impaired person currently working as a bank officer. I rely entirely on the VoiceOver screen reader on my iPhone to navigate your application.
Presently, the poor accessibility of the YONO app causes significant difficulties and delays in my usage. However, the most critical issue occurs after every app update, when a "Terms and Conditions" screen is displayed. At the end of this screen, there is an "I agree" checkbox placed right before a "Proceed" button.
These specific elements cannot be operated using the VoiceOver screen reader. Because accepting these terms is mandatory to continue, I am completely blocked from entering the app. Consequently, after every single app update, I am forced to seek the assistance of a sighted person just to access my bank account.
Why do you not ensure that every change and enhancement you make reaches all of your users? Why do you continuously subject visually impaired customers to such unnecessary hardship?
I strongly urge you to take the accessibility of the YONO app seriously and implement immediate improvements. This is an earnest request made on behalf of all visually impaired users who rely on your services.
Sincerely,
Venkatesan
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Response from developer
We regret the inconvenience you're facing with the app after the update. To help us look into this please email us at appfeedback.yono@sbi.co.in with your registered contact number, error description and ticket no. SBIAPS270526002 in the subject line. Thankyou!
Kindly resolve all accessibility issues in this app
**Subject:** URGENT: Critical Accessibility Blocker for Visually Impaired Users on YONO iOS App
**Dear SBI YONO Developer Team,**
I am writing to provide strong feedback regarding the severe lack of accessibility in the SBI YONO application. I am a visually impaired person currently working as a bank officer. I rely entirely on the VoiceOver screen reader on my iPhone to navigate your application.
Presently, the poor accessibility of the YONO app causes significant difficulties and delays in my usage. However, the most critical issue occurs after every app update, when a "Terms and Conditions" screen is displayed. At the end of this screen, there is an "I agree" checkbox placed right before a "Proceed" button.
These specific elements cannot be operated using the VoiceOver screen reader. Because accepting these terms is mandatory to continue, I am completely blocked from entering the app. Consequently, after every single app update, I am forced to seek the assistance of a sighted person just to access my bank account.
Why do you not ensure that every change and enhancement you make reaches all of your users? Why do you continuously subject visually impaired customers to such unnecessary hardship?
I strongly urge you to take the accessibility of the YONO app seriously and implement immediate improvements. This is an earnest request made on behalf of all visually impaired users who rely on your services.
Sincerely,
Venkatesan
**Dear SBI YONO Developer Team,**
I am writing to provide strong feedback regarding the severe lack of accessibility in the SBI YONO application. I am a visually impaired person currently working as a bank officer. I rely entirely on the VoiceOver screen reader on my iPhone to navigate your application.
Presently, the poor accessibility of the YONO app causes significant difficulties and delays in my usage. However, the most critical issue occurs after every app update, when a "Terms and Conditions" screen is displayed. At the end of this screen, there is an "I agree" checkbox placed right before a "Proceed" button.
These specific elements cannot be operated using the VoiceOver screen reader. Because accepting these terms is mandatory to continue, I am completely blocked from entering the app. Consequently, after every single app update, I am forced to seek the assistance of a sighted person just to access my bank account.
Why do you not ensure that every change and enhancement you make reaches all of your users? Why do you continuously subject visually impaired customers to such unnecessary hardship?
I strongly urge you to take the accessibility of the YONO app seriously and implement immediate improvements. This is an earnest request made on behalf of all visually impaired users who rely on your services.
Sincerely,
Venkatesan
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Response from developer
We regret the inconvenience you're facing with the app after the update. To help us look into this please email us at appfeedback.yono@sbi.co.in with your registered contact number, error description and ticket no. SBIAPS270526002 in the subject line. Thankyou!
Not user friendly
Needs to be more UI friendly
New Yono app
Cannot open this app
I liked the old one why update this scrap
I liked the old one why update this scrap
Add jammu&kashmir bank rupay credit card
J&kbank rupay credit card is not in list kindly add it so that we can use it ...
Worst app
Worst app, unable to register
