YRT On-Request

YRT On-Request

York Region On-Request Transit

13 ratings
15 reviews
Free

Details

  • Released
  • Updated
  • November 20, 2023
  • July 16, 2026

Features

YRT On-Request screenshot #1 for iPhone
YRT On-Request screenshot #2 for iPhone
YRT On-Request screenshot #3 for iPhone
YRT On-Request screenshot #4 for iPhone
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About

Book on-demand ridesharing trips within York Region, connecting you to transit stops or designated locations. This smart, affordable, and eco-friendly service offers convenient curb-side pick-ups and drop-offs, integrating with popular payment methods.

On-demand ridesharing
Book rides via app
Curb-side pick-up
Connects to YRT bus stops
Affordable fares with PRESTO/YRT Pay
Sustainable transit option
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What's New in YRT On

4.27.16

July 16, 2026

Performance improvements and bug fixes

User reviews

Arrival texts are bogus!

To actually get a ride on this app, you need to stay up till midnight two days prior to when you want to get a ride in the morning. Also, the warnings that it gives you for timing arrival of your ride are also bogus because a 15 minute warning is actually really only four.
The drivers and the cars are great when you can finally get in them, but the app is horrible .
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Never on scheduled time.

They either come too late or too early and don’t have enough drivers to make up for that. For example when I book a ride to work at 10am they usually arrive 10-20 minutes after that scheduled time. And if they arrive early, they leave and cancel your ride, then the next ride you try to book comes about 30 minutes later.

Update:
Now as of recently, there have been NO times available to book a ride before or after work!! HIRE MORE DRIVERS!!!!!!!!!!!!!!!!!!!!!! This is the most ridiculous, unprofessional business of all time.
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Horrible

It never waits for you and it doesn’t come to your exact location and ur there waiting for it to come. Worst app ever

Can’t even open app

This app is awful. It has potential but I can never open the app and even deleting cache doesn’t help. Have to try through portal which doesn’t always work either. I’ve reached out for help several times with little to no help.

Never on requested time

They always come 30 mins early. It doesn’t even let me know they arrived, and when a few minutes pass by, I check to see that they already left.

Developer apps

FAQ

How do I book a ride with YRT On-Request?

You can book a ride directly through the YRT On-Request app on your smartphone. Simply enter your pickup and drop-off locations within the service area, and the app will pair you with the nearest available vehicle.

What are the payment options for YRT On-Request?

Fares can be paid using PRESTO, the YRT Pay App, or the Transit App, offering discounted rates. You can also use your two-hour transfer on other YRT routes after your ride.

Is YRT On-Request available outside of York Region?

YRT On-Request operates within a specific service area in York Region. The app allows you to book rides between your home and the closest YRT bus stop or preselected locations within this designated zone.

What is the age rating for YRT On-Request?

YRT On-Request has an age rating of 4+, making it suitable for most users. The app is designed for easy navigation and booking by individuals of various ages.

How often is YRT On-Request updated?

The latest version of YRT On-Request is 4.26.10, last updated on March 11, 2026. Regular updates ensure the app remains reliable and incorporates new features or improvements.

What devices are supported by YRT On-Request?

YRT On-Request is available for iPhone and iPod devices. Users with these Apple products can download and use the app for their transit needs.

What do users like about YRT On-Request?

Users have rated YRT On-Request highly, with an average of 4.8 stars from 13 ratings. This suggests a positive user experience, likely due to its convenience, affordability, and smart technology.

How does YRT On-Request contribute to sustainability?

By utilizing ridesharing and connecting users to public transit, YRT On-Request helps reduce the number of individual vehicles on the road. This contributes to lower congestion and decreased CO2 emissions in the community.