Hydro vs Public Mobile
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Hydro
Monitor power outages, track your electricity usage, and manage your account. Get outage updates, view consumption data, and access billing information. Receive personalized recommendations to help you save energy.
- Track power outage status
- Monitor electricity consumption
- View billing and payment history
- Sign up for payment plans
- Receive outage notifications
- Get personalized energy-saving tips
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With the Hydro-Québec app, follow track the status of an outage, access information about your account and track your electricity consumption. Power outages The tool to find out more about ongoing outages and planned service interruptions. • Track the service status for any addresses you want at any time. • Manage the tracking options for any addresses you want. • Add a label for the addresses you are tracking: daycare, school, condo, parents. • Activate notifications to receive information about the service status and to find out if there are any planned service interruptions at those addresses. • Report an outage easily. Your consumption Your consumption data presented in different ways to help you track, understand and manage your electricity consumption: • An overview of your hourly electricity consumption from the previous day • An overview of the current period and a forecast of the bill amount • Detailed analysis of your electricity consumption, including a breakdown by use • Comparison with households similar to yours Your account Quick access to sign up for services and manage your account. • See your account balance and next billing date. • See your billing and payment history. • Sign up for the Equalized Payments Plan to pay the same amount every month, winter and summer alike, and receive an alert when you use more electricity than anticipated. • Sign up for Pre-Authorized Debit and avoid late payments. • Turn on notifications to receive billing notices and payment due reminders. Determine your home’s profile and get customized recommendations so you can build your action plan and save. You can easily update your profile when necessary. Click on “More” to for even more! • Options for modifying your home’s profile or for selecting, modifying or adding an account in your Customer Space • App settings to turn on the notifications, modify the language and define your connection options, including Continuous connection • Quick links to the most commonly used online services • Information about how to contact us • Information about touring facilities that are open to the public • Hydro-Québec news
Public Mobile
This app offers a 5G wireless subscription service with self-service account management. Activate your service, manage plans, track usage, and earn rewards. Get 24/7 online support for all your mobile needs.
- 5G subscription phone service
- eSIM activation
- Self-service account management
- Plan usage tracking
- Rewards program
- Refer-a-friend savings
- 24/7 online support
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Welcome to different. Public Mobile is a wireless subscription service that does mobility differently. Sign up for Canada's first 5G subscription phone service in a few simple steps. With the Public Mobile app, you're in control. Activate in minutes with eSIM along with an eSIM compatible device and choose from 5G speed plans and unlimited data on Canada's largest network. Manage your own account with easy, self-service features in the app. Just like your other subscription services set it and forget it. Download the Public Mobile app for free to get started. Subscribe with a few quick clicks in the app: • Select and activate your subscription • Save with a 90 day subscription • Purchase and activate your eSIM or SIM card • You can keep your phone number when you subscribe to Public Mobile. Manage your plan anywhere, anytime with My Account: • Manage your subscription • Track your plan usage • Purchase add-ons Earn points that save you money with our Rewards program: • Check rewards balance • Redeem your points • Refer-a-friend to share savings Skip the wait time with 24/7 online solutions: • Access virtual support at your fingertips • Find answers and ask questions Download the Public Mobile App now. Learn more at publicmobile.ca
Screenshots
Verdict
The clearest difference is monetization model: Hydro at free against Public Mobile's free with in-app purchases. Hydro also leads on review sentiment (65% vs 45%). Public Mobile's advantage is ratings volume (216 vs 7) and update cadence (every 3 weeks vs every 6 weeks). On price, rating, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.6 for Hydro against 4.5 for Public Mobile. That said, the two scores are not equally well evidenced: Public Mobile has 216 ratings behind it against 7, so its average is the more settled of the two. Written reviews are what separate them: 65% of Hydro's written reviews are positive against 45% of Public Mobile's.
Hydro ships an update every 6 weeks, Public Mobile every 3 weeks. Both last shipped on October 16, 2026.
| Parameter | Hydro | Public Mobile |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (7 ratings) — better | 4.5 (216 ratings) |
| Positive reviews | 64.9% of reviews — better | 44.7% of reviews |
| Number of ratings | 7 | 216 — better |
| Update frequency | Every 6 weeks | Every 3 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free — better | Free with in-app purchases |
| Devices | iPhone, iPad — better | iPhone |
| Requires iOS | 16.7 | 16.1 — better |
| Further details — not scored | ||
| Size | 73 MB | 74 MB |
| Age rating | 4+ | 4+ |
| Developer | Hydro Québec | TELUS Communications Inc. |
Customer experience
Hydro
Public Mobile
User reviews
Hydro
From 7 App Store ratingsWhat we love
- 👍 Easy to use
- 💡 Useful for tracking consumption
- 💡 Provides outage information
- 💡 Concise and clear interface
- 💡 Good for managing account
Room to improve
- 🐛 Slow to load
- 🐛 Frequently under maintenance
- 🐛 Unresponsive on mobile
- 🐛 Login issues
- 🐛 App not working
Public Mobile
From 216 App Store ratingsWhat we love
- 🚀 Surprisingly good service
- 👍 Great app overall
- 👍 Good value for money
- 👍 Smooth and user-friendly
- 👍 Awesome, nothing to complain about
Room to improve
- 🐛 Just a fake app
- 🔒 Never works properly
- 🔒 Access to support is appalling
- 🐛 Seriously garbage
- 🔒 Deal with care
Bugs and requests
Hydro
Reported bugs
23 issues- System verification for outages not working
- Application not supported message
- Application doesn't work
- Impossible to connect after update
- Forgets biometric data
Show 18 moreShow fewer
- Application does not work
- Cannot login to pay bill
- Address no longer shown in outage info
- Consumption information not working consistently
- App crashes or shows white screen
- Login issues
- Application is slow
- Services often unavailable
- Outdated design
- Application not functioning
- Inconsistent information
- Cannot login
- App is often down
- No updates during outage
- Inconsistent with website
- Forgets credentials
- Not working when it counts
- Information not reliable during outages
Requested features
7 requests- Dark mode option
- Ability to classify multiple addresses
- Add 2FA
- Real-time maintenance team arrival status
- Consumption history beyond one day
Show 2 moreShow fewer
- Maintain compatibility with older iOS versions
- Native iOS app development
Public Mobile
Reported bugs
5 issues- Activation issues
- Logging in problems
- App crashes and freezes
- Unreliable service
- Billing and payment issues
Requested features
3 requests- Wifi calling
- Support for iPad/tablets
- Improve customer service access
In-app purchases
Hydro
No in-app purchases
Public Mobile
No in-app purchases
Questions
Is Hydro free?
Is Public Mobile free?
Which has better reviews, Hydro or Public Mobile?
Do Hydro or Public Mobile have ads?
Which is updated more often, Hydro or Public Mobile?
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