Package Concierge vs Parcel Pending Mobile
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Package Concierge
Manage your package deliveries with ease. This app allows residents to track incoming packages, scan barcodes for retrieval, manage household members, and receive instant notifications. Update your account information and billing details conveniently.
- Track deliveries
- Scan barcode for retrieval
- Manage dependents
- Activate push notifications
- Update billing information
- Register account
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This App is for users of the Package Concierge system. Using the App, Residents can register their account, track deliveries, scan their barcode, manage dependents, activate push notifications, and update billing information. Package Concierge is an electronic locker system used at apartment communities to manage the package delivery and retrieval process. The system contains various sized lockers operated by a touch screen. The kiosk displays all residents who live at the community to carriers delivering packages. Residents are notified of package deliveries via email, text message, or phone call. The mobile app was created for user convenience. Through the app, residents have the ability to register their account and update its information, track deliveries, scan their barcode, manage dependents, activate push notifications, and update billing information.
Parcel Pending Mobile
Easily manage your package deliveries and online orders with this intuitive mobile application. Track incoming items, receive real-time alerts, and control locker access directly from your smartphone. Set vacation mode to prevent fees and manage account details efficiently.
- Manage account
- Retrieve packages
- Set vacation mode
- Real-time delivery alerts
- Open locker doors via Bluetooth
- Add residents to account
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Parcel Pending makes it simple to receive your packages and online orders! With our easy-to-use mobile app, you can manage your account, retrieve your packages, set up vacation mode, and more! Use the Parcel Pending mobile app to: - Register for Parcel Pending - View your pending packages and package history - Manage your notification preferences - Get real-time alerts when your packages are delivered - Open the locker doors with the push of a button (when Bluetooth is enabled) - Setup vacation mode to avoid storage fees - Add people in your residence to your account to ensure they receive their packages in the locker - Manage your personal data and your payment information Have questions about how to use the lockers, the mobile app or about how to make updates to your profile? Visit parcelpending.com/residents to access the FAQ library and much more. We are always looking to improve our app and services. Please let us know if there is anything we can do to make our app better.
Screenshots
Verdict
The clearest difference is rating: Parcel Pending Mobile at 4.8 against Package Concierge's 1.6. Parcel Pending Mobile also leads on ratings volume (50K vs 23) and review sentiment (28% vs 8%). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Parcel Pending Mobile holds the better App Store score, 4.8 against 1.6. That said, the two scores are not equally well evidenced: Parcel Pending Mobile has 50K ratings behind it against 23, so its average is the more settled of the two. Written reviews point the same way: 8% of Package Concierge's written reviews are positive against 28% of Parcel Pending Mobile's.
Package Concierge ships an update every 7 months, Parcel Pending Mobile every 3 months. The most recent releases landed on September 6, 2026 and September 24, 2026 respectively.
| Parameter | Package Concierge | Parcel Pending Mobile |
|---|---|---|
| Price | Free | Free |
| Rating | 1.6 (23 ratings) | 4.8 (50K ratings) — better |
| Positive reviews | 7.8% of reviews | 28.4% of reviews — better |
| Number of ratings | 23 | 50K — better |
| Update frequency | Every 7 months | Every 3 months — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 16.0 | 11.0 — better |
| Further details — not scored | ||
| Size | 130 MB | 34 MB |
| Age rating | 4+ | 4+ |
| Developer | Package Concierge | Parcel Pending Inc |
Customer experience
Package Concierge
Parcel Pending Mobile
User reviews
Package Concierge
From 23 App Store ratingsWhat we love
- 👍 Easy package retrieval with barcode
- 👍 Convenient for package access
- 👍 Service can be smooth for some
Room to improve
- 🐛 App crashes frequently
- 🐛 Registration issues (loops, errors)
- 🐛 Login problems
- 🐛 No notifications for packages
- 🐛 App is outdated/unoptimized
Parcel Pending Mobile
From 50K App Store ratingsWhat we love
- 🔒 Safe and secure package delivery
- 🚀 Convenient package retrieval
- 💡 Innovative locker system
- 👍 Easy to use app
- 🔒 Packages kept safe from theft
Room to improve
- 🐛 Inconsistent app functionality
- 🐛 Unreliable notifications
- 🐛 Login/authentication issues
- 🐛 Bluetooth/location access problems
- 🐛 Packages not always delivered to lockers
Bugs and requests
Package Concierge
Reported bugs
17 issues- App crashes constantly
- Registration process stuck in a loop
- Cannot log in
- Barcode scanner fails
- Notifications not received
Show 12 moreShow fewer
- Lockers malfunction
- App not optimized for newer iPhones
- System errors during login
- Username not found after registration
- Push notifications not working
- App requires internet connection for barcode
- Delivery drivers cannot access system
- Account removed after review
- System frequently breaks down
- No support for password managers
- App does not work offline
- Accessibility options ignored
Requested features
12 requests- Update app for modern displays
- Add Apple Wallet support
- Improve barcode scanner reliability
- Implement dark mode
- Add widget for quick access
Show 7 moreShow fewer
- Improve registration process
- Better customer support responsiveness
- Allow family member package pickup
- Fix notification issues
- Support password managers
- Improve app design and UI
- Add vacation mode option
Parcel Pending Mobile
Reported bugs
4 issues- App crashing or freezing
- Inability to log in or create account
- Lockers not recognized by app
- Inaccurate package tracking
Requested features
4 requests- Ability to remotely open lockers
- More locker size options
- Improved notification system
- Better integration with delivery services
In-app purchases
Package Concierge
No in-app purchases
Parcel Pending Mobile
No in-app purchases
Questions
Is Package Concierge free?
Is Parcel Pending Mobile free?
Which has better reviews, Package Concierge or Parcel Pending Mobile?
Do Package Concierge or Parcel Pending Mobile have ads?
Which is updated more often, Package Concierge or Parcel Pending Mobile?
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