Package Concierge vs Gexa Energy
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Package Concierge
Manage your package deliveries with ease. This app allows residents to track incoming packages, scan barcodes for retrieval, manage household members, and receive instant notifications. Update your account information and billing details conveniently.
- Track deliveries
- Scan barcode for retrieval
- Manage dependents
- Activate push notifications
- Update billing information
- Register account
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This App is for users of the Package Concierge system. Using the App, Residents can register their account, track deliveries, scan their barcode, manage dependents, activate push notifications, and update billing information. Package Concierge is an electronic locker system used at apartment communities to manage the package delivery and retrieval process. The system contains various sized lockers operated by a touch screen. The kiosk displays all residents who live at the community to carriers delivering packages. Residents are notified of package deliveries via email, text message, or phone call. The mobile app was created for user convenience. Through the app, residents have the ability to register their account and update its information, track deliveries, scan their barcode, manage dependents, activate push notifications, and update billing information.
Gexa Energy
Manage and optimize your home energy usage with this app. It integrates smart devices and your account to help you track electricity consumption, view bills, and control smart thermostats for improved efficiency and comfort.
- Track electricity usage
- View and manage bills
- Control smart thermostats
- Customize thermostat schedules
- View account preferences
- Review plan details
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The Gexa Energy mobile app makes managing and optimizing your home energy usage simple. By integrating all of your connected smart devices, Gexa Energy plan, and Gexa Energy My Account, the Gexa Energy mobile app empowers customers to optimize their energy usage to meet their energy goals. With the mobile app you can: • Track your electricity usage over time • View your bill and manage your payments • Change your account preferences • Review your plan details and renew with ease If smart thermostats or other home energy management devices are integrated with your Gexa Energy plan or services, you can: View your Dashboard • Quickly view data on your smart devices, bill, and other important metrics at a glance and all in one place. Maintain comfort in your home • Control your connected smart thermostat(s) from anywhere, anytime using the mobile app. Improve your energy efficiency • Easy set up and customization of a smart thermostat schedule. For our privacy policy, visit https://www.gexaenergy.com/privacy-policy. Terms of use: https://www.gexaenergy.com/terms-of-use. The Gexa Energy mobile app is only available for residential customers at this time. Gexa Energy, LP PUCT #10027. Gexa Energy address: 20455 State Highway 249, Suite 200 Houston, Texas 77070
Screenshots
Verdict
The clearest difference is rating: Gexa Energy at 4.6 against Package Concierge's 1.6. Gexa Energy also leads on update cadence (every 2 weeks vs every 7 months) and ratings volume (11K vs 23). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Gexa Energy holds the better App Store score, 4.6 against 1.6. That said, the two scores are not equally well evidenced: Gexa Energy has 11K ratings behind it against 23, so its average is the more settled of the two. Written reviews point the same way: 8% of Package Concierge's written reviews are positive against 22% of Gexa Energy's.
Package Concierge ships an update every 7 months, Gexa Energy every 2 weeks. The most recent releases landed on September 6, 2026 and September 20, 2026 respectively.
| Parameter | Package Concierge | Gexa Energy |
|---|---|---|
| Price | Free | Free |
| Rating | 1.6 (23 ratings) | 4.6 (11K ratings) — better |
| Positive reviews | 7.8% of reviews | 22.2% of reviews — better |
| Number of ratings | 23 | 11K — better |
| Update frequency | Every 7 months | Every 2 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 16.0 | 15.0 — better |
| Further details — not scored | ||
| Size | 130 MB | 258 MB |
| Age rating | 4+ | 4+ |
| Developer | Package Concierge | Gexa Energy LP |
Customer experience
Package Concierge
Gexa Energy
User reviews
Package Concierge
From 23 App Store ratingsWhat we love
- 👍 Easy package retrieval with barcode
- 👍 Convenient for package access
- 👍 Service can be smooth for some
Room to improve
- 🐛 App crashes frequently
- 🐛 Registration issues (loops, errors)
- 🐛 Login problems
- 🐛 No notifications for packages
- 🐛 App is outdated/unoptimized
Gexa Energy
From 11K App Store ratingsWhat we love
- 💻 Easy to use app
- 💰 Affordable electricity rates
- 🤖 Good customer service
- 📊 Helpful usage insights
Room to improve
- 🐛 Frequent app crashes and bugs
- 💳 Issues with payment processing
- ⏰ Inconsistent due dates
- 🔒 Unreliable account access
Bugs and requests
Package Concierge
Reported bugs
17 issues- App crashes constantly
- Registration process stuck in a loop
- Cannot log in
- Barcode scanner fails
- Notifications not received
Show 12 moreShow fewer
- Lockers malfunction
- App not optimized for newer iPhones
- System errors during login
- Username not found after registration
- Push notifications not working
- App requires internet connection for barcode
- Delivery drivers cannot access system
- Account removed after review
- System frequently breaks down
- No support for password managers
- App does not work offline
- Accessibility options ignored
Requested features
12 requests- Update app for modern displays
- Add Apple Wallet support
- Improve barcode scanner reliability
- Implement dark mode
- Add widget for quick access
Show 7 moreShow fewer
- Improve registration process
- Better customer support responsiveness
- Allow family member package pickup
- Fix notification issues
- Support password managers
- Improve app design and UI
- Add vacation mode option
Gexa Energy
Reported bugs
4 issues- Login screen freezes
- App fails to load after updates
- Incorrect billing information and charges
- Inability to access account details
Requested features
4 requests- Improved app stability and reliability
- Real-time usage tracking and alerts
- Seamless payment options
- Better communication on billing and account changes
In-app purchases
Package Concierge
No in-app purchases
Gexa Energy
No in-app purchases
Questions
Is Package Concierge free?
Is Gexa Energy free?
Which has better reviews, Package Concierge or Gexa Energy?
Do Package Concierge or Gexa Energy have ads?
Which is updated more often, Package Concierge or Gexa Energy?
Other comparisons
