Package Concierge vs Chirp Access
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Package Concierge
Manage your package deliveries with ease. This app allows residents to track incoming packages, scan barcodes for retrieval, manage household members, and receive instant notifications. Update your account information and billing details conveniently.
- Track deliveries
- Scan barcode for retrieval
- Manage dependents
- Activate push notifications
- Update billing information
- Register account
Read full descriptionHide full description
This App is for users of the Package Concierge system. Using the App, Residents can register their account, track deliveries, scan their barcode, manage dependents, activate push notifications, and update billing information. Package Concierge is an electronic locker system used at apartment communities to manage the package delivery and retrieval process. The system contains various sized lockers operated by a touch screen. The kiosk displays all residents who live at the community to carriers delivering packages. Residents are notified of package deliveries via email, text message, or phone call. The mobile app was created for user convenience. Through the app, residents have the ability to register their account and update its information, track deliveries, scan their barcode, manage dependents, activate push notifications, and update billing information.
Chirp Access
This app allows residents of multifamily and student housing to open doors, gates, and garages using their mobile device. It also enables remote access granting for guests and service providers, eliminating the need for physical keys and fobs.
- Open doors, gates, and garages with mobile device
- Remotely grant access to guests
- Grant access to service providers
- Eliminates key and fob requirements
- Smart access for multifamily housing
Read full descriptionHide full description
Chirp is a smart access solution for individuals living in multifamily and student housing communities. Chirp enables you to open any door, gate or garage using a mobile device and makes it easy to remotely grant access to friends, guest and service providers. Chirp liberates both residents and property management from the key and fob access nightmare. Use of the app requires Chirp-compatible hardware to be installed at your building. To learn more about our products visit www.chirpsystems.com.
Screenshots
Verdict
The clearest difference is rating: Chirp Access at 2.0 against Package Concierge's 1.6. Chirp Access also leads on update cadence (every 6 weeks vs every 7 months) and ratings volume (642 vs 23). On price, review sentiment, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Chirp Access holds the better App Store score, 2.0 against 1.6. That said, the two scores are not equally well evidenced: Chirp Access has 642 ratings behind it against 23, so its average is the more settled of the two. Written reviews point the same way: 8% of Package Concierge's written reviews are positive against 9% of Chirp Access's.
Package Concierge ships an update every 7 months, Chirp Access every 6 weeks. The most recent releases landed on September 6, 2026 and September 23, 2026 respectively.
| Parameter | Package Concierge | Chirp Access |
|---|---|---|
| Price | Free | Free |
| Rating | 1.6 (23 ratings) | 2.0 (642 ratings) — better |
| Positive reviews | 7.8% of reviews | 9.2% of reviews — better |
| Number of ratings | 23 | 642 — better |
| Update frequency | Every 7 months | Every 6 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPod |
| Requires iOS | 16.0 | 15.1 — better |
| Further details — not scored | ||
| Size | 130 MB | 45 MB |
| Age rating | 4+ | 4+ |
| Developer | Package Concierge | Chirp |
Customer experience
Package Concierge
Chirp Access
User reviews
Package Concierge
From 23 App Store ratingsWhat we love
- 👍 Easy package retrieval with barcode
- 👍 Convenient for package access
- 👍 Service can be smooth for some
Room to improve
- 🐛 App crashes frequently
- 🐛 Registration issues (loops, errors)
- 🐛 Login problems
- 🐛 No notifications for packages
- 🐛 App is outdated/unoptimized
Chirp Access
From 642 App Store ratingsWhat we love
- 🚀 Convenient keyless access
- 🔒 Secure community entry
- 👍 Useful for letting in guests/deliveries
Room to improve
- 🐛 Frequent app crashes and glitches
- 🔋 Significant battery drain
- 👎 Unreliable Bluetooth connectivity
- 👎 Inconsistent performance across doors/gates
- 👎 Lack of backup physical keys/fobs
Bugs and requests
Package Concierge
Reported bugs
17 issues- App crashes constantly
- Registration process stuck in a loop
- Cannot log in
- Barcode scanner fails
- Notifications not received
Show 12 moreShow fewer
- Lockers malfunction
- App not optimized for newer iPhones
- System errors during login
- Username not found after registration
- Push notifications not working
- App requires internet connection for barcode
- Delivery drivers cannot access system
- Account removed after review
- System frequently breaks down
- No support for password managers
- App does not work offline
- Accessibility options ignored
Requested features
12 requests- Update app for modern displays
- Add Apple Wallet support
- Improve barcode scanner reliability
- Implement dark mode
- Add widget for quick access
Show 7 moreShow fewer
- Improve registration process
- Better customer support responsiveness
- Allow family member package pickup
- Fix notification issues
- Support password managers
- Improve app design and UI
- Add vacation mode option
Chirp Access
Reported bugs
4 issues- App frequently freezes or becomes unresponsive
- Spaceship mode rarely works as intended
- Favorites list doesn't always load properly
- Inconsistent Bluetooth detection and connectivity
Requested features
5 requests- Apple Watch app support
- CarPlay integration for gate access
- Siri/voice control for door/gate opening
- Ability to add front door to favorites
- Improved UI/UX, especially for frequently used actions
In-app purchases
Package Concierge
No in-app purchases
Chirp Access
No in-app purchases
Questions
Is Package Concierge free?
Is Chirp Access free?
Which has better reviews, Package Concierge or Chirp Access?
Do Package Concierge or Chirp Access have ads?
Which is updated more often, Package Concierge or Chirp Access?
Other comparisons
