Comparison

HubSpot vs Dynamics 365 Sales

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

HubSpot

Manage sales and marketing campaigns on the go. Access contacts, deals, and emails instantly to act on leads and prepare for meetings without needing a desktop.

Highlights
  • AI-powered CRM
  • Lead management
  • Deal tracking
  • Email integration
  • Campaign management
  • Contact organization
Features
Read full description

The HubSpot mobile app keeps sales and marketing teams moving, wherever the day takes them. Keep campaigns on track, act on leads the moment they come in, and walk into every meeting ready. Every contact, deal, and email is right there when you need it, no desktop required.

About

Dynamics 365 Sales

Manage your sales pipeline and customer interactions on the go. Access meeting details, contact information, and take notes directly within the app. Seamlessly integrate with Microsoft Teams for customer meetings and receive timely notifications to stay on top of your deals.

Highlights
  • Access meeting info and contact details
  • Join customer meetings with Microsoft Teams
  • Take notes and connect to records
  • Make updates from anywhere
  • Receive attention notifications
Read full description

The all-new Sales app is designed to keep everything you need at your fingertips, so you can stay on top of your deals, wherever you are, better than ever before. Here’s what you’ll love about the app: - Easily access relevant meeting info, contact details, and more. - Join customer meetings with Microsoft Teams. - Take notes and connect them to relevant records. - Make updates effortlessly, from anywhere. - Get notified when something needs your attention. The Sales app puts everything you need in the palm of your hand—so you can always be prepared, and never miss a deal. We welcome your feedback! Let us know what you think at DSalesMobileSupport@microsoft.com Learn more about what you can do with the Dynamics 365 Sales mobile app at: https://go.microsoft.com/fwlink/p/?linkid=2141203 By installing this app, you agree to the terms at: https://go.microsoft.com/fwlink/?linkid=2157929

Screenshots

HubSpot4 screens
Dynamics 365 Sales4 screens

Verdict

The call

The clearest difference is rating: HubSpot at 4.7 against Dynamics 365 Sales's 4.3. HubSpot also leads on review sentiment (46% vs 18%) and update cadence (weekly vs monthly). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

HubSpot holds the better App Store score, 4.7 against 4.3. That said, the two scores are not equally well evidenced: HubSpot has 16K ratings behind it against 878, so its average is the more settled of the two. Written reviews point the same way: 46% of HubSpot's written reviews are positive against 18% of Dynamics 365 Sales's.

UpkeepUpdate frequency

HubSpot ships an update weekly, Dynamics 365 Sales monthly. Both last shipped on November 11, 2026.

Scorecard4 real differences · 6 level
HubSpot versus Dynamics 365 Sales: the parameters behind the verdict, then further details
ParameterHubSpotDynamics 365 Sales
PriceFreeFree
Rating4.7 (16K ratings) — better4.3 (878 ratings)
Positive reviews45.6% of reviews — better18.2% of reviews
Number of ratings16K — better878
Update frequencyWeekly — betterMonthly
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPadiPhone, iPad
Requires iOS17.016.0 — better
Further details — not scored
Size161 MB135 MB
Age rating4+4+
DeveloperHubSpot, Inc.Microsoft Corporation

Customer experience

HubSpot

All ratings15,877 ratings
Positive93.6%
Neutral2.8%
Negative3.6%
Written reviews599 reviews
Positive45.6%
Neutral12.5%
Negative41.9%

Dynamics 365 Sales

All ratings803 ratings
Positive82.6%
Neutral4.7%
Negative12.7%
Written reviews33 reviews
Positive18.2%
Neutral3.0%
Negative78.8%

User reviews

HubSpot

From 16K App Store ratings

What we love

  • 👍 Simple to use
  • 🚀 Ease of use
  • 🚀 Intuitive user interface
  • 🚀 Streamlined workflow
  • 👍 Great business tool

Room to improve

  • 🐛 Buggy app with crashes
  • 🐛 Unreliable search function
  • 🔒 Lack of security features
  • 🔒 No biometric or PIN protection
  • 👎 Limited functionality compared to desktop

Dynamics 365 Sales

From 878 App Store ratings

What we love

  • 👍 Intuitive and easy to use
  • 🚀 Improved performance over previous versions
  • 💡 Useful for model-driven apps

Room to improve

  • 🐛 Crashes and stability issues
  • 🕰️ Slow data refresh and loading times
  • 🤔 Unintuitive and clunky user interface
  • 🔍 Lacking key functionality (e.g., business card scanning, document management)
  • 💰 Expensive to set up and maintain

Bugs and requests

HubSpot

Reported bugs

4 issues
  • Conversations tab not working
  • Notifications not showing up
  • Inability to log in on mobile
  • Data loss and account deletion issues

Requested features

6 requests
  • Ability to attach files to emails
  • More customization options
  • Better integration with other tools
  • Improved mobile optimization
  • Access to service tickets and support
Show 1 more
  • Easier task and pipeline management

Dynamics 365 Sales

Reported bugs

3 issues
  • App crashes on launch
  • Duplication of future activities
  • Connectivity issues with Power BI

Requested features

3 requests
  • Passwordless sign-in support
  • Improved reporting and analytics capabilities
  • Better integration with Microsoft 365 and other productivity tools

In-app purchases

None

HubSpot

No in-app purchases

None

Dynamics 365 Sales

No in-app purchases

Questions

Is HubSpot free?
HubSpot is free to download, with no in-app purchases.
Is Dynamics 365 Sales free?
Dynamics 365 Sales is free to download, with no in-app purchases.
Which has better reviews, HubSpot or Dynamics 365 Sales?
HubSpot is rated higher. HubSpot averages 4.7 out of 5 from 16K ratings, while Dynamics 365 Sales averages 4.3 from 878 ratings.
Do HubSpot or Dynamics 365 Sales have ads?
Neither HubSpot nor Dynamics 365 Sales shows ads.
Which is updated more often, HubSpot or Dynamics 365 Sales?
HubSpot ships an update weekly, and Dynamics 365 Sales monthly. Most recently, HubSpot was updated on November 11, 2026 and Dynamics 365 Sales on November 11, 2026.

Other comparisons