Dispatch vs UPS Mobile Delivery
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Dispatch
This app connects independent delivery professionals and fleet drivers with delivery opportunities. It offers flexible work options, fair order matching, and instant payouts for drivers. Partner with businesses that value reliability and excellent service.
- Flexible work schedule
- Delivery opportunity matching
- Instant payouts
- Driver support team
- Professional delivery network
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This app supports both independent delivery professionals and company-owned fleet drivers. For independent delivery professionals: Dispatch works with Delivery Pros who approach their work with reliability, communication, and care. You’re part of a growing delivery network that connects you with delivery opportunities tailored to your vehicle, skills, and goals. • Work your way – Choose when and where you drive. • Stay in control – Accept only the deliveries that fit your schedule. • Earn more efficiently – Instant payouts, fair order matching, and easy-to-use tools that help you maximize your time and earnings. • A support team that has your back – A respectful, responsive team that’s here when you need help. • Join a professional network – Partner with businesses that value reliability, care, and great service. Get started as a Dispatch Delivery Pro today: www.dispatchit.com/drivers
UPS Mobile Delivery
This app allows UPS employees to manage deliveries and pickups directly from their personal devices. It provides stop details, navigation, and guidance for completing delivery processes, including handling special requirements and exceptions. Employees can also build manifests by scanning packages and communicate with their local center.
- Manage deliveries and pickups
- View stop details and notes
- Integrated navigation
- Handle accessorials (COD, Signature Required)
- Record delivery exceptions
- Build manifests by scanning packages
- Two-way communication with local center
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UPS Employees can enjoy the convenience of performing the delivery and pickup functionality for usage on the road on their personal device. The intuitiveness of the application guides you through the steps for completing the activity. The employee that is planned within the system will be provided with a manifest of their stops with ability to use navigation using their local maps. On each stop the employee is provided stop details with any specific unique accessorials (COD, Signature Required, Adult Signature Required) or notes associated to that stop (Beware of Dog). Based on those accessorials the application will guide you through the best way to complete the delivery process. Can’t complete the delivery? No problem the application also has the exceptions you would need to properly status for the customer. Also, employees can enjoy the ability of building a manifest within the application by scanning the packages they will be servicing and through the integrated technology pull those stops into their manifest. Completing pickup functionality can also be performed from within the application. Two way communication between the local center and you allows for engaging on updates as necessary. The use of this application is available in full when the UPS employee signs up through the BYOD process.
Screenshots
Verdict
The clearest difference is review sentiment: Dispatch at 66% against UPS Mobile Delivery's 6%. Dispatch also leads on rating (4.7 vs 2.0) and ratings volume (2.6K vs 146). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Dispatch holds the better App Store score, 4.7 against 2.0. That said, the two scores are not equally well evidenced: Dispatch has 2.6K ratings behind it against 146, so its average is the more settled of the two. Written reviews point the same way: 66% of Dispatch's written reviews are positive against 6% of UPS Mobile Delivery's.
Dispatch ships an update every 2 weeks, UPS Mobile Delivery every 5 weeks. The most recent releases landed on November 1, 2026 and October 25, 2026 respectively.
| Parameter | Dispatch | UPS Mobile Delivery |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (2.6K ratings) — better | 2.0 (146 ratings) |
| Positive reviews | 65.7% of reviews — better | 5.7% of reviews |
| Number of ratings | 2.6K — better | 146 |
| Update frequency | Every 2 weeks — better | Every 5 weeks |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod | iPhone, iPad, iPod — better |
| Requires iOS | 15.1 | 15.0 — better |
| Further details — not scored | ||
| Size | 75 MB | 57 MB |
| Age rating | 17+ | 4+ |
| Developer | DispatchIt, Inc. | UPS |
Customer experience
Dispatch
UPS Mobile Delivery
User reviews
Dispatch
From 2.6K App Store ratingsWhat we love
- 🚀 Efficient and user-friendly app
- 👍 Great customer service and support
- 💰 Decent pay and earning potential
- 📈 Consistent work opportunities
- 🕰️ Flexible scheduling and control over work
Room to improve
- 🔍 Lack of transparency in order details
- 🚫 Deactivation and account issues
- 💰 Declining pay rates and unfair compensation
- 🚧 Inconsistent work availability in some areas
- 🤖 Automated and impersonal communication
UPS Mobile Delivery
From 146 App Store ratingsWhat we love
- ✅ Works better than previous versions
- 📱 Allows use of personal iPhone instead of company device
- 🎯 Improved responsiveness compared to Android version
- 📍 Navigation functionality (when working)
- ⚡ Faster performance in recent updates
Room to improve
- 🐛 Barcode scanning fails frequently on iPhone
- ❌ App crashes and freezes regularly
- 🔐 Login and authentication issues
- 📍 Navigation pulls up wrong addresses
- ⏱️ Slow app responsiveness and multiple taps needed
Bugs and requests
Dispatch
Reported bugs
4 issues- App crashes and freezes
- Notification issues and order disappearances
- Inaccurate order information and mileage
- Glitches in payment and adjustment processing
Requested features
5 requests- Improve order details and transparency
- Implement driver rating system and incentives
- Provide more consistent work opportunities
- Enhance communication and support channels
- Optimize app performance and user experience
UPS Mobile Delivery
Reported bugs
19 issues- Barcode scanner doesn't work on iPhone (macro lens issue)
- App crashes when package has notes attached (RTS, signature required, etc.)
- Navigation sends drivers to wrong addresses
- Cannot proceed past note window to confirm delivery
- Login fails after authentication verification
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- App freezes during manifest building
- Punch out won't accept mileage or time input
- Manifest sorting broken and doesn't sort as requested
- Multiple taps required to open delivery stops
- App signs out after 30 minutes of inactivity
- Navigation defaults to wrong address on same street
- Manifest updates take 15-20 minutes to reflect
- Proximity sensor causes screen to go dark unexpectedly
- App crashes on startup for some iOS versions
- Scrolling through itinerary causes app to hang
- Cannot build manifest without manual entry on iPhone
- Stop completion button doesn't activate with notes
- Accidental punch in as full driver possible without confirmation
- Punch in doesn't sync across multiple devices
Requested features
13 requests- Bluetooth barcode scanner support
- Macro lens support for iPhone 14 Pro and newer models
- Default navigation app selection (Google Maps option)
- Current location zoom button on map
- Ability to set preferred defaults (driving vs walking)
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- Numeric sequence indicators on delivery map overview
- Ability to void incorrectly sheeted stops
- Auto-highlight next delivery address in manifest
- Sync punch in/out across multiple devices
- Option to disable proximity sensor screen lock
- Better support for packages with delivery notes
- Add customer names and business details to app
- Remote punch out capability
In-app purchases
Dispatch
No in-app purchases
UPS Mobile Delivery
No in-app purchases
