mySafeTouch vs HomePro Security
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
mySafeTouch
Control your home security and automation system remotely. Arm/disarm your system, view cameras, manage locks and lights, and adjust thermostats. Receive personalized alerts for various events, ensuring peace of mind and convenience.
- Remote arm/disarm security system
- View live/stored camera footage
- Lock/unlock doors remotely
- Control lights remotely
- Set smart thermostat schedules
- View system history and events
- Personalized event notifications
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SafeTouch Security makes it easier than ever before to access and control your security system and home automation with the NEW, mySafeTouch app. Combined with our two-way voice verification for prioritized police dispatches and crash and smash technology, the mySafeTouch app provides the most interactive and user friendly system on the market. This app is available for Apple iPhone, iPad. The mySafeTouch app allows you to: - Arm and disarm your security system remotely - Access your security cameras to view live or stored footage - Lock or unlock doors, great for house sitters or guests - Turn lights on and off from wherever you are - Set heating and cooling schedules on a smart thermostat to save money on your power bill - View recent system history and events Here are just a few of the events that the mySafeTouch app allows you to receive personalized notifications to alert you with: - Any alarm event - A reminder to arm the system, in case if it is forgotten - A door or window being left open for too long - Arming and disarming notifications, letting you know who and when someone, armed or disarmed the system - Temperature changes of more than a few degrees inside - Someone is attempting to fraudulently login to your system - and so many many more....
HomePro Security
Control your entire smart home system from your phone. Remotely manage security, cameras, lighting, locks, and climate. Receive alerts and create custom scenes for convenience and security.
- Remote security system control
- Video doorbell and camera access
- Smart lighting and lock management
- Thermostat control with geofencing
- Customizable smart scenes
- Real-time alerts and notifications
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The HomePro Mobile app puts your smarthome system in your pocket with easy access to your entire home from inside a single app. (Features vary based on your configuration, but any and all of the benefits below can be added to your system, contact your HomePro rep for details) With the HomePro app you can: -Remotely arm and disarm your security system -Answer your video doorbell from anywhere, and view recorded clips from your phone -Live stream indoor and outdoor cameras to your mobile device and speak to pets and children using Live Talk -Access and view disarm photos captured by your touchscreen panel camera so you’ll know when people get home -Peek in on your panel camera instantly or capture photos the next time the camera detects motion -Remotely access and control your smart lighting to save energy and give the appearance that you’re home even when you’re not -remotely unlock doors for a friend or neighbor stopping by while you’re not home, and remotely lock it again when they leave -Create new codes for anyone who should access your home so you never have to make copies of your keys, and remotely manage your codes so you can prevent unwanted access after code abuse. -Automatically adjust the thermostat when you leave home using geoservices, saving energy and making your arrival more comfortable by automatically resuming your schedule as you return -Get alerts when you leave a door, window, medicine cabinet, or garage door open, and remotely close garage doors so you don’t have to turn around and go back to close it manually. -Receive in app notifications or text messages when a smoke detector, flood detector, carbon monoxide detector, or security sensor is tripped -Create unlimited customizable smart scenes to easily control multiple actions with a single touch, like “Leaving” which locks your doors, turns off all your lights and appliances, adjusts the temperature, closes your garage and arms your security system, keeping your home secure and energy efficient while you are gone. -View a snapshot of your day with easy timelines that keep you aware of what’s happened in your home even though you missed it earlier -Trigger an emergency panic right from the app if suspicious characters attempt an attack
Screenshots
Verdict
The clearest difference is rating: mySafeTouch at 3.8 against HomePro Security's 2.8. mySafeTouch also leads on review sentiment (31% vs 22%). On price, ratings volume, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
mySafeTouch holds the better App Store score, 3.8 against 2.8. Both are backed by a comparable volume of ratings — 163 and 178 respectively. Written reviews point the same way: 31% of mySafeTouch's written reviews are positive against 22% of HomePro Security's.
Both ship on a similar rhythm, roughly every 2 months. The most recent releases landed on August 15, 2026 and September 19, 2026 respectively.
| Parameter | mySafeTouch | HomePro Security |
|---|---|---|
| Price | Free | Free |
| Rating | 3.8 (163 ratings) — better | 2.8 (178 ratings) |
| Positive reviews | 31.4% of reviews — better | 22.0% of reviews |
| Number of ratings | 163 | 178 — better |
| Update frequency | Every 2 months | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, Apple Watch | iPhone, iPad, Apple Watch |
| Requires iOS | 17.0 | 16.0 — better |
| Further details — not scored | ||
| Size | 362 MB | 349 MB |
| Age rating | 4+ | 4+ |
| Developer | Safetouch Inc. | HomePro Inc. |
Customer experience
mySafeTouch
HomePro Security
User reviews
mySafeTouch
From 163 App Store ratingsWhat we love
- 👍 Easy to use system
- 🔒 Secure system
- 👍 Great customer support (sometimes)
- 👍 Handy for arming/disarming remotely
- 👍 Good for checking cameras
Room to improve
- 🐛 App is incredibly slow
- 🐛 App never wants to open
- 🐛 Too difficult to navigate
- 🐛 Flooded with errors
- 🐛 Mediocre security products fail
HomePro Security
From 178 App Store ratingsWhat we love
- 👍 Easy to navigate interface
- 🏠 Centralized home automation control
- 📱 Remote access to security system
- 📹 Camera monitoring capability
- 🔒 Comprehensive security features
Room to improve
- 🐛 Frequent app crashes and freezes
- ⏱️ Slow command execution and delays
- 🔌 Poor connectivity and sync issues
- 😤 Non-responsive customer support
- 💰 High costs and expensive service calls
Bugs and requests
mySafeTouch
Reported bugs
26 issues- App is incredibly slow
- App takes 30 seconds to 2 minutes to complete functions
- App never wants to open or takes forever to show camera activity
- App is flooded with errors
- App keeps logging you out
Show 21 moreShow fewer
- App is becoming miserable to use
- Two-factor authentication issues with facial recognition/passcode
- Cameras sometimes work and sometimes don't
- Camera spins and buffers
- Alarm doesn't work half the time
- Camera constantly doesn't work, goes offline
- Unable to set up for the first time, password reset loop
- Camera issues, not able to view 24/7 footage
- Weather section shows incorrect area
- App sometimes does not arm
- Apple Watch app stops working/shuts down
- Regular device connection problems
- Unable to successfully change device settings
- Doorbell video won't come up
- Clips missing, doesn't save all triggers
- No option to update WiFi password
- Live video requires constant refreshing
- App can sometimes function at a slow pace
- Cannot find the toolbar
- App doesn't give option to sign up
- Rarely works correctly
Requested features
12 requests- Improve app speed
- Add scheduling features for arming/disarming
- Geo-arming capability
- Panic button in the app
- Snooze function for camera notifications
Show 7 moreShow fewer
- Apple Watch app functionality
- Improve user interface for multiple properties
- Add a user manual
- Allow downloading printed bills
- Constant live video feed without refreshing
- Improve setup function for doorbell
- Option to update WiFi password easily
HomePro Security
Reported bugs
17 issues- App fails to send commands to panel
- Cannot arm/disarm system through app
- App immediately disarms when attempting to arm
- Login screen freezes and won't load
- Password reset emails not received
Show 12 moreShow fewer
- Doorbell camera feed not showing in app
- Slow video loading and playback
- Sensors not syncing with alarm system
- Door lock status not reflecting in app
- Notifications arriving 5+ minutes late
- App crashes when accessing video files
- Rules/scheduling feature shows blank screen
- Cannot bypass sensors through app
- Inconsistent device connectivity
- App logs out unexpectedly
- Command verification errors
- Delayed sensor status updates
Requested features
13 requests- Bulk delete feature for videos
- Dark mode for app interface
- Ability to view all cameras simultaneously
- Landscape mode for video viewing
- Zoom functionality for images and videos
Show 8 moreShow fewer
- Video demo tutorials for setup
- Instant camera feed notifications
- Ability to reorganize device viewing order
- Payment option within the app
- Integration with third-party platforms
- Smart home device compatibility (Samsung Family Hub, etc.)
- Rules/scheduling feature that works reliably
- Improved password reset functionality
In-app purchases
mySafeTouch
No in-app purchases
HomePro Security
No in-app purchases
Questions
Is mySafeTouch free?
Is HomePro Security free?
Which has better reviews, mySafeTouch or HomePro Security?
Do mySafeTouch or HomePro Security have ads?
Which is updated more often, mySafeTouch or HomePro Security?
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